We stayed here 6 years ago, and the hotel is showing signs of aging. Someone needs to re-check the rooms for worn carpeting and upgrading the paper/paint. Our room on the 16th floor had a beautiful view, the bedroom was clean but the bath tub needed some cleaning from the previous guest. Housekeeping came right away and gave a $10 credit off inroom or other dining choices at the hotel, which was a considerate touch. For the most part, the staff were friendly and helpful, even tho inroom dining messed up with some parts of our orders. The Lobby, Spa and Gym were being rennovated and so were not available at all. I asked the guy at Concierge for smoke free dining around the hotel, and we were sent to a nice place that had a bar with smoking in the middle of the room. I was sorry we tipped our Concierge BEFORE we ate - wound up eating at Smith & Wollensky outside, and it was a windy, freezing night.
For the daily room rate of $329/night ($399 on Friday/Saturday - and that was a Convention rate), I think next time we'll try a boutique hotel, even tho we won't get Marriott rewards. The hotel needs a little revamping to keep the classy distinction.
- Official Description (provided by the hotel):
- Merging the business of the Loop with the pleasure of State Street and Chicago’s Theater District, the newly renovated Renaissance Chicago Downtown Hotel invites discovery at every turn. Winner of a TripAdvisor Certificate of Excellence, the Renaissance Chicago enthralls from the moment you enter the lobby – featuring a VIP Club Lounge, Artist Studio, Coffee Bar and Library. Unwind and revitalize in one of the 520 guestrooms and 40 suites featuring unique amenities with marble accents complimented by skyline views of the city's architecture. Wind down inside this luxury hotel in Chicago’s Rejuvenation Center boasting a refreshing indoor pool and indulgent spa treatments. Experience this downtown Chicago hotel’s distinctive and hip scene with local flair, delectable dishes and creative cocktails. This premier Chicago theater hotel is steps away from upscale shopping, fine dining, the theater district, and famed Millennium Park. Your own Windy City experience awaits at this downtown Chicago boutique hotel. ... more less
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- Also Known As:
- Renaissance Hotel Chicago
- Chicago Renaissance
- Renaissance Chicago Hotel