We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“2nd stay at the Renaissance Chicago”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Renaissance Chicago Downtown Hotel
Ranked #59 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed April 27, 2006

We stayed here 6 years ago, and the hotel is showing signs of aging. Someone needs to re-check the rooms for worn carpeting and upgrading the paper/paint. Our room on the 16th floor had a beautiful view, the bedroom was clean but the bath tub needed some cleaning from the previous guest. Housekeeping came right away and gave a $10 credit off inroom or other dining choices at the hotel, which was a considerate touch. For the most part, the staff were friendly and helpful, even tho inroom dining messed up with some parts of our orders. The Lobby, Spa and Gym were being rennovated and so were not available at all. I asked the guy at Concierge for smoke free dining around the hotel, and we were sent to a nice place that had a bar with smoking in the middle of the room. I was sorry we tipped our Concierge BEFORE we ate - wound up eating at Smith & Wollensky outside, and it was a windy, freezing night.

For the daily room rate of $329/night ($399 on Friday/Saturday - and that was a Convention rate), I think next time we'll try a boutique hotel, even tho we won't get Marriott rewards. The hotel needs a little revamping to keep the classy distinction.

  • Stayed: April 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
3  Thank spa_woman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (1,767)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,627 - 1,633 of 1,767 reviews

A TripAdvisor Member
Sugar Land Texas
15
Reviewed April 23, 2006

I rented a room there for 2 nights , thinking that well usually all people park at a hotel , if they have driven or rented a Car. As a paying customer you would not think they would charge you to park your vehicle. WRONG ! Be expected to pay for that BIG.
Also think internet access is free, think again there is a charge for that as well.
Next time I will look for a reasonable hotel, with out all the rediculous prices tacked on.
Don't beleive me, call them first upon staying there.

  • Stayed: April 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2006

we stayed at this hotel for one night while we were at a train concert,this hotel was very nice for the money we paid $119.00 a night thought travel zoo.com
we were not charged for having three in a room that was nice becouse the parking is $40.00 at this hotel.
the theater was right there and that was great,we walked almost everywhere we went,shopping eatting ect.
The door men at this hotel were great and helpful when it came to what clubs to go to.
this hotel is a graet place to stay for anything you want to do in the windy city.
AAAAAA

  • Stayed: April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
2  Thank sjulie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2006

Our 12th floor river view room was very comfortable. The view was great at all hours of the day. The concierge could not have been more helpful with thoughtful recommendations and suggestions. We would definitely stay here the next time we visit Chicago.

  • Stayed: March 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
2  Thank m1t2u3s4a5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2006

We stayed at this hotel for only 2 nights March 31 and April 1. When we arrived, we were told our club room would be ready in "less than an hour". Since it was our first time to Chicago, we decided to go to the Sears building. We came back 2 hours later and our room was still not ready. We were asked if we wanted a regular room with a nice view of the river. Since we did not want to wait anymore, we decided to take it. The room was nice, great view of the river, spacious bathroom and a small refrigerator. We hung up all of our clothes and realized that the room stunk of cigarette smoke. Since this was supposed to be a NON smoking room, we called maid service and she came up and sprayed a freshener on the carpets. Also a maintenance guy came up with a machine that was suppose to absord smoke but it didn't help. Also that night we noticed that the room was quite stuffy and warm. The thermostat read 74 degrees. I usually like it a little cooler when I go to sleep. We tried to lower the temperature and it would not work. We called the front desk and told them that our thermostat was broken. She replied "we didn't put our air on yet, it's not the season". I pay $350 a night for a hotel room and I am not allowed to adjust the temperature to what I would like it? We told her that we would like it cooler and feel uncomfortable sleeping in a hot room. This is not a Holiday Inn or a Motel 7, this is a Marriott!!! She said that maintenance can overide it and it should be okay. Within a couple of hours, it was cooler. The next day, again the room stunk of smoke. Again, we had to call maid service and complain. The carpets stunk, the blankets, the pillows, the sheets. At this point, I wasn't sure whether the bedding was ever changed from the previous guest or the maid was smoking as she was cleaning the room. My pajamas stunk of smoke. It's really disgusting if you're not a smoker. And once again the room was hot. We had to call down again and ask them to overide the thermostat. They never did. I've stayed in many Marriotts over the years and never had to deal with cigarette smoke and no air. For $350 a night, I should not have to deal with these problems. Aside from that, the hotel was quiet at night and only a few blocks from the Magnificent Mile. I am not sure if I would stay here again. They are not very accomodating and they should be more cognizant of smokers in a non smoking room.

  • Stayed: April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
7  Thank LisaNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2006

A son in college in Evanston brings us to the windy city and evirons with some frequency of late. Recently, we saw the Hubbard Street Dance Co. near home in Florida, and vowed to see them in their home venue at the Harris Theater in Millenium Park. And while looking for other Chicago activities for our weekend we discovered that the Goodman Theater had a David Mamet Festival, and the Renaissance offered rooms at $139 per night for Goodman patrons. Despite a 750 person Italian/Indian wedding at the hotel and an orthopedist's convention in town, the Renaissance had a room for us at that rate.(without any verification that we had theater tickets-when booking or while there)The Renaissance is around the block from the theater, 5 minute walk from Millenium Park--2 minutes to Michigan Avenue shopping and a restaurant(Bandera) recommended by the concierge which was a wonderful choice for two of our meals. The hotel staff was friendly, genuinely helpful (no problem with early check in)and knowledgeable, the room cozy, without being small, the housekeeping staff friendly and accomodating. We had a view of the river and the lake from the 17th floor room which had a comfortable king bed and well appointed first class bath.This is not a 5 star hotel--if you want the ultimate in "luxe" go elsewhere-but if you want a comfortable, well located hotel with virtually all the amenities you could want, don't overlook the Renaissance.(NB. the fitness area and pool is undergoing a renovation which began March 27--call to see when they'll be done.)If I were paying the published $339 a night rate, perhaps I wouldn't consider the hotel such a great choice-but then again, I didn't do an extensive search for alternatives, once I secured my reservation at $139. As usual, I will be glad to share further observations with anyone who emails.

  • Stayed: March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
3  Thank jnr24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2006

This is how a hotel should be run. Efficient, polite and clean. Superb BED!!!! Cramped workout area being totally redone, should be nice. Perfect locale. I would definitely stay here again. There is a really nice starbucks next door in an attatched pass-thru Mall.(No need to step outside!)

Stayed: March 2006
6  Thank BigMiguel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Chicago hotels
Downtown / The Loop
JW Marriott Chicago
JW Marriott Chicago
#45 of 192 in Chicago
1,530 reviews
Near North Side
The Westin Chicago River North
Downtown / The Loop
Radisson Blu Aqua Hotel
Radisson Blu Aqua Hotel
#28 of 192 in Chicago
4,999 reviews
Show Prices
Show Prices
Show Prices
Downtown / The Loop
theWit - A DoubleTree by Hilton
Streeterville
Loews Chicago Hotel
Loews Chicago Hotel
#6 of 192 in Chicago
2,256 reviews
Magnificent Mile
InterContinental Chicago Magnificent Mile
Show Prices
Show Prices
Show Prices

Been to Renaissance Chicago Downtown Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Renaissance Chicago Downtown Hotel

Address: 1 W Wacker Dr, Chicago, IL 60601-1631
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Spa Hotel in Chicago
#20 Family Hotel in Chicago
#25 Romantic Hotel in Chicago
#35 Luxury Hotel in Chicago
#39 Business Hotel in Chicago
Price Range: $147 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Chicago Downtown Hotel 4*
Number of rooms: 560
Official Description (provided by the hotel):
Merging the business of the Loop with the pleasure of State Street and Chicago’s Theater District, the newly renovated Renaissance Chicago Downtown Hotel invites discovery at every turn. Winner of a TripAdvisor Certificate of Excellence, the Renaissance Chicago enthralls from the moment you enter the lobby – featuring a VIP Club Lounge, Artist Studio, Coffee Bar and Library. Unwind and revitalize in one of the 520 guestrooms and 40 suites featuring unique amenities with marble accents complimented by skyline views of the city's architecture. Wind down inside this luxury hotel in Chicago’s Rejuvenation Center boasting a refreshing indoor pool and indulgent spa treatments. Experience this downtown Chicago hotel’s distinctive and hip scene with local flair, delectable dishes and creative cocktails. This premier Chicago theater hotel is steps away from upscale shopping, fine dining, the theater district, and famed Millennium Park. Your own Windy City experience awaits at this downtown Chicago boutique hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Hotels.com, Booking.com, Travelocity, Hotwire, Priceline, TripOnline SA, HotelQuickly, Cancelon, getaroom.com and Evoline ltd so you can book your Renaissance Chicago Downtown Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Hotel Chicago
Chicago Renaissance
Renaissance Chicago Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing