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“Nice hotel away from Mich Ave hustle and bustle”

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Renaissance Chicago Downtown Hotel
Ranked #60 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed December 21, 2008

We are frequent Marriott travellers and find that Renaissance hotels are usually a step above Marriott. This hotel was a little disappointing compared to other Rennaisance hotels, as about the same as a Marriott. Still very nice, but doesn't compare to visits at other hotels. We liked the location as it was close to everything but still far enough away so that the area was less congested. The hotel bar wasn't very happening so if you are looking to have some cocktails, walk across the river and go the Crimson Lounge which is right next to the House of Blues. Overall, the experience at this hotel was pleasant, but will opt for the Marriott on Michigan Avenue for our next Chicago trip.

  • Stayed: December 2008, traveled as a couple
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2  Thank candygirlMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,539 - 1,545 of 1,767 reviews

Reviewed December 7, 2008

I stayed here a Thursday and Friday night in early December. The hotel was decorated for Christmas and looked very nice. The check in was a breeze. My room was a very nice/corner room #2301.
As previous guests have noted the trains can be heard all the way up the back side of the hotel. I for one did not find this a problem at all. Maybe it's being from NYC the noise was not bad. It's not honking horns type of noise
POSITIVES =
Nice newly renovated rooms with large-flat screen tvs. Ipod Docking stations.
Bathrooms were very spacious and had nice amenities.
Concierge Lounge had good selection for breakfast foods and evening appetizers.
Location - this is right near it all basically from tourist attractions to retail stores and good restaurants. There is a Borders bookstore next door as well as Macy's and other big stores.
Cabs were always waiting right outside and the train stop is next door too.
Concierge recommended Naha and Sepia restaurants for our two nights there. Both were outstanding - highly suggest you check these out. Naha was walking distance. Sepia 5 minute cab.
Lobby bar was very nice with good wine selections.
NEGATIVES =
As previous guests mentioned = $48/night for parking and I had a weekend/Friday night stay. Seems a tad high.
Also a weekend thing, the concierge lounge is closed Friday night to Monday morning. No offer for a free coffee in the Starbucks or restaurant.
Overall this is an above average hotel with a high standard and delivers high marks with customer service.

  • Stayed: December 2008, traveled on business
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5  Thank Brklynrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2008

I stayed in Room 1727 on October 14-17, 2008. Let's start with the good stuff:
- Check in is very easy and friendly
- The hotel is very pretty and clean
- The rooms are big and clean. The new TVs are nice. The safe in the room is a big bonus
- Elevators are very quick
- Work out room and pool are excellent
- Hotel is close to a ton of great stuff. You won't go hungry with donuts, sandwiches, coffee, bars etc very close to the hotel. I suggest the Corner Bakery just down the street.
- You are walking distance from the Sears Tower and Millenium Park

The only negative:
- I was on the backside of the hotel where the train tracks are. The train is very loud late at night and early in the morning. Suggest a room at the front of the hotel or away from the tracks. You will sleep better.

  • Stayed: October 2008, traveled on business
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2  Thank NashvilleTNGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2008

I stayed at this hotel because it was hosting a conference I had to attend for my doctoral program. When I arrived ,the front desk staff was wonderful! I was exhausted from having been travelling for 10 hours and they made check in an absolute breeze. I even got a room upgrade to a Club Level Junior Suite with a river view because the hotel was sold out on the night I arrived...this was pure luck I know.

The rooms were very well appointed and the beds are comfy and soft though not quite as comfortable as the Hilton, Hyatt or Starwood properties I have stayed at. The view was great and the hotel lobby was beutiful and comfortable just to hang out in. I highly recommend just sitting at the bar and socializing or doing some people watching, even if you don't drink. I don't drink and I still had a great time. This hotel is in the heart of downtown and the bar has one wall that is all windows so you could just sit and take in the views. Directly across the street from the main entrance is the Chicago River Walk so you don't even have to go to far to take in the local sights. Almost all of the biggest down town attractions are within walking distance of this hotel, a major plus!

The concierge desk will also give you a great list of local eateries and pubs if you are interested and they have lots of discount coupons for you as well. If clubbing is your thing, they have lots of VIP passes to local clubs, you just need to ask. On the whole, all of the staff were extremely helpful and friendly.

My only complaint about the entire hotel experience is that they keep the place pretty cold, even after I bumped the temperature in my room up to 75 degrees it still seemed cold. Also on the down side, if you plan to drive in, parking is a whopping $48 per day :- (

All in all, this was a very nice hotel with great staff in an awesome location. I absolutely recommend it.

  • Stayed: September 2008, traveled on business
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2  Thank Catori76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2008

The Renaissance has changed its image from a standard hotel to what they now call an "urban sanctuary" -- and this label could not be more true. The renovations they have made include a fantastic and comprehensive fitness center, stretch room, and pool area. Additionally, their restaurant and lounge are excellent and the rooms are designed with everything that a guest seeking a "sanctuary" would desire.

The best part of this hotel, however, remains the staff and the service. Everyone at the Renaissance goes above and beyond and truly has the enjoyment of the guest as the top priority.

The only downsides to the Renaissance are that it is difficult to get a cup of coffee before 6 am and they have started spraying this very pungent scent throughout the lobby that caused some problems with my fiancee, who is very sensitive to various odors.

Above all, however, the Renaissance is a fantastic hotel that I would recommend wholeheartedly.

  • Stayed: October 2008, traveled on business
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1  Thank AFChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2008

I stayed at the Chicago Renaissance for a conference for work. When I walked in I was pleasantly surprised by how nice the lobby was, and check in was a breeze. However, other than those two, my stay was just ok. Nothing wrong, but not great. The room is pretty spacious for being in a city, and the bed was very comfortable. However, the bathroom, while nicely appointed, had a funny smell. It came and went throughout my stay, as if it was coming from a vent to another room? Also, while the TV was nice, flat, wide-screen, the picture still came in fuzzy, which was weird. Not enough to ask to change, but it was weird. Also, I had to ask a few times to get any packages that came for me (the conference was in the hotel). This is likely a reflection on the banquets department rather than the bellhop.

The good news is that the location was very convenient with quite a few restaurants within a five minute walk, and a cute cafe across the street for a quick breakfast.

Next time I am in Chicago and have a choice of hotels, I wouldn't choose this one. There are just too many other, better choices in the same price range. It was fine, but for the price should have been better.

Stayed: September 2008
1  Thank kwebsnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2008

We stayed two nights at the Renaissance last week. We had stayed here several years ago and had security issues at that time. This time, on the morning of check-out, I happened to notice a small corner of a piece of paper that was 7/8ths outside in the hall. It was our bill, not in an envelope, with our name, address, charges and credit card used all out there for any passer-by to see. The room itself was okay though the toilet was rather sluggish. The bathrobe provided looked like it was ready for the rag bag. There were plenty of clean towels provided and the bed was comfortable. Next time we'll stick to the Swiss or the Talbot.

  • Stayed: September 2008, traveled on business
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1  Thank east12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Chicago Downtown Hotel

Address: 1 W Wacker Dr, Chicago, IL 60601-1631
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Spa Hotel in Chicago
#20 Family Hotel in Chicago
#25 Romantic Hotel in Chicago
#36 Luxury Hotel in Chicago
#39 Business Hotel in Chicago
Price Range: $148 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Chicago Downtown Hotel 4*
Number of rooms: 560
Official Description (provided by the hotel):
Merging the business of the Loop with the pleasure of State Street and Chicago’s Theater District, the newly renovated Renaissance Chicago Downtown Hotel invites discovery at every turn. Winner of a TripAdvisor Certificate of Excellence, the Renaissance Chicago enthralls from the moment you enter the lobby – featuring a VIP Club Lounge, Artist Studio, Coffee Bar and Library. Unwind and revitalize in one of the 520 guestrooms and 40 suites featuring unique amenities with marble accents complimented by skyline views of the city's architecture. Wind down inside this luxury hotel in Chicago’s Rejuvenation Center boasting a refreshing indoor pool and indulgent spa treatments. Experience this downtown Chicago hotel’s distinctive and hip scene with local flair, delectable dishes and creative cocktails. This premier Chicago theater hotel is steps away from upscale shopping, fine dining, the theater district, and famed Millennium Park. Your own Windy City experience awaits at this downtown Chicago boutique hotel. ... more   less 
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Also Known As:
Renaissance Hotel Chicago
Chicago Renaissance
Renaissance Chicago Hotel

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