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“Excellent Spot for Business Traveler” 5 of 5 stars
Review of Renaissance Chicago Downtown Hotel

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Renaissance Chicago Downtown Hotel
4.0 of 5 Hotel   |   1 W Wacker Dr, Chicago, IL 60601 (Downtown / The Loop)   |  
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Ranked #57 of 184 Hotels in Chicago
Certificate of Excellence
Dallas
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent Spot for Business Traveler”
5 of 5 stars Reviewed July 3, 2013

Thoroughly enjoyed my stay. Hotel was quiet. Nice bar area. Good room service. Fabulous bed. Excellent gym - lots of machines and weights. Tons of restaurants a short walk or shorter cab ride away. Will definitely stay again the next time I'm in town for work.

Room Tip: The higher up you are, the farther you are from city sounds - train nearby and traffic sounds.
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MirWil2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,416 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (394)
Date | Rating
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  • French first
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English first
Washington, DC
Level Contributor
246 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed July 2, 2013

Excellent location, walk down to the Art Institute or up to Magnificent Mile. Our spacious and comfortable room enjoyed a classic view of the Chicago River complete with Trump Tower and Wrigley Building. This is not however the classiest of Renaissance hotels, either in design or experience. Most of our niggles could be put right if the management were anywhere visible. Let's get them out of the way: The music is the lobby (and elevator lobbies) is downright nasty - I could imagine it being used in a KGB cell to demoralize prisoners; the interconnecting doors between rooms are not that soundproof; on our hallway the doors were loose so rattled every time someone shut their door; always a long wait for the elevators; the tables in the Club Lounge were never wiped clean between users. Small bottle of Evian $4; shirt laundry $7.50.

Room Tip: Request upper floor and view of River
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Camwas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 1, 2013

Great hotel and conveniently located between the financial area and Michigan Ave. Within walking distance to both and the hotel has a few restaurants and retail shops located on the lobby level. The hotel rate was reasonable and the wi-fi was free for Marriott rewards members. The front desk staff was very friendly and helpful. The room was clean and the bed/pillows were awesome. It was like sleeping on a cloud. The concierge lounge was a little scarce the night I went up there so I didn't go back. Will definitely stay there again.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank angelreborn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inverness, United Kingdom
Level Contributor
188 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
5 of 5 stars Reviewed June 29, 2013

This is a fabulous hotel, the staff are totally helpful and accommodating, the food is excellent (albeit we only had breakfast, a bar lunch and club room access). Our room was huge and really well appointed. I loved the location here - very close to the river, easy access to the Riverwalk, across the bridge for shopping and a nice brisk walk to Navy Pier. Good views from the hotel, nice and quiet, Macy's just down the street - what more does one need, I would stay here again. However only one concierge on duty so hard to organise any tours.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Smt_RT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
131 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed June 29, 2013

First of all the good: This is a beautiful hotel located in a lovely area of Chicago on the river. The river flows right in front of the hotel and be sure to upgrade to a room facing the river. The rooms are spacious and spotless. Housekeeping does not begin to knock until after nine AM which is gratefully appreciated on some mornings.
Now for the not so good: The front desk staff consists of a group of frosty workers. Is this a senior management decision to be efficient without being warm? I had to almost argue for the opportunity to pay extra for switching my room from the back of the hotel to the river view. What's up with that? I asked for an hour extension on my departure and was told that the hotel was "completely booked". An hour is not a long time to request as a Marriott Rewards Member and I have never been turned down at any hotel, including Marriotts, before. The servers in the restaurant looked uninterested and removed. During both times I ate there, I had to vigorously flag down the servers. No water poured, no smile, no midwest hospitality here either. I've stayed at Marriotts in other cities and this one stands out for its dour front desk and restaurant staff.

Room Tip: Upgrade to river view on high floor. It's worth the cost to bypass the city noise and the elevat...
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Tripfantastic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Wayne, Indiana
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 26, 2013

Great location, convenient to all downtown attractions. Lobby was nice and they had water with fruit which was so refreshing.
I wish Wi-Fi was free, even in the lobby. That would be all I would change about our stay. We plan to stay there for future trips.

Room Tip: Get a room with a view of the river, it is gorgeous to see the city from your room.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Denise G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 25, 2013

This was my first time in Chicago and the Renaissance was in the perfect location. The shopping district was only a few blocks away, and had it not rained, I would have walked the 15 min to the Art Institute. Directly across from the river, provided for lovely walks. Our room was a good size, clean and modern. I plan to stay there again.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Sherry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Chicago Downtown Hotel

Property: Renaissance Chicago Downtown Hotel
Address: 1 W Wacker Dr, Chicago, IL 60601
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in Chicago
#22 Family Hotel in Chicago
#25 Romantic Hotel in Chicago
#35 Luxury Hotel in Chicago
#39 Business Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Renaissance Chicago Downtown Hotel 4*
Number of rooms: 560
Official Description (provided by the hotel):
Merging the business of the Loop with the pleasure of State Street and Chicago’s Theater District, the newly renovated Renaissance Chicago Downtown Hotel invites discovery at every turn. Winner of a TripAdvisor Certificate of Excellence, the Renaissance Chicago enthralls from the moment you enter the lobby – featuring a VIP Club Lounge, Artist Studio, Coffee Bar and Library. Unwind and revitalize in one of the 520 guestrooms and 40 suites featuring unique amenities with marble accents complimented by skyline views of the city's architecture. Wind down inside this luxury hotel in Chicago’s Rejuvenation Center boasting a refreshing indoor pool and indulgent spa treatments. Experience this downtown Chicago hotel’s distinctive and hip scene with local flair, delectable dishes and creative cocktails. This premier Chicago theater hotel is steps away from upscale shopping, fine dining, the theater district, and famed Millennium Park. Your own Windy City experience awaits at this downtown Chicago boutique hotel. ... more   less 
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Also Known As:
Renaissance Hotel Chicago
Chicago Renaissance
Renaissance Chicago Hotel

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