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“Great location and staff”

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Renaissance Chicago Downtown Hotel
Ranked #58 of 190 Hotels in Chicago
Certificate of Excellence
Los Angeles
Level 5 Contributor
50 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great location and staff”
Reviewed January 15, 2013

Here on business for meetings. Good: Great location and staff. The bad: Few things not working properly in the room. Most importantly, ask for a room AWAY from the train. Very loud if you are on 9th floor with the train right outside your window...running every couple minutes.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank agj789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (466)
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Cincinnati, Ohio
Level 6 Contributor
127 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed January 14, 2013

My family of five stayed here for three nights while my husband was in town for a convention. It was within walking distance of everywhere we needed and wanted to go. You can walk to the Art Museum and Michigan Avenue shopping. Close to many great iconic Chicago restaurants and locations. You can walk to the Aquarium and Planetarium but it is a haul. I will stay here again.

Room Tip: Ask fir a view of the River.
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  • Stayed October 2012, traveled with family
    • Value
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Helpful?
Thank emilyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, D.C.
Level 4 Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 9, 2013

Located at Wacker and State, this hotel is walking distance to most anything in downtown Chicago on the north loop. As a platinum Marriott member, I was upgraded to a river view which was very nice. Parking was 55 dollars a day which is expected being central Chicago. The concierge lounge had the usual fixins' with nothing overly special. The Novo bar was nice, and staff was friendly. Overall, a bargain at 189 dollars per night and well worth it. An added bonus during my stay was the fact that they shine your shoes for free! just call the front desk and they send someone to take your shoes and return them in about 20 minutes fully shined!

Room Tip: Get a high floor. The traffic noise and police sirens can keep you awake.
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pikapp8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level 4 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 9, 2013

I stayed here in May 2012 and couldn't of been happier. This hotel is beautiful and in a great location of the city, me and my friend walked everywhere. The room (especially the bathroom) is big with very comfortable beds. The customer service was excellent and I would definitely stay here again.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank kthom84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level 5 Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 8, 2013 via mobile

I have stayed at the Renaissance Chicago several times throughout my career. From a business traveler's standpoint, it has everything you would need or want. Good restaurants, friendly and helpful staff, courteous attendants, fast internet connectivity and a close proximity to offices, public transportation and the like. From a personal perspective, I have stayed here with my family, and it is equally impressive for the family vacation or a nice weekend away. The views of the river and spacious rooms are great for impressing the spouse and for entertaining the kids. It's also a quick bus (or train) to most of the touristy places in town and some of the great Chicago neighborhoods. On weekends, the area around the hotel does have a lack of quick (open) restaurants, but that tends to be true of any central business district. However, there is enough going on nearby and enough open restaurants to make it tolerable especially considering how convenient transportation options are. Tom Robertson runs great hotels, and I always know his properties will be top-notch. Stay here. Look no further.

Stayed January 2013, traveled on business
Helpful?
Thank OhioNole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marblehead, Massachusetts
Level 6 Contributor
131 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed January 8, 2013

The hotel is gorgeous with all the amenities of a fully upscale establishment. It is very easily accessible from the highway but is perfectly located in the heart of the downtown Chicago Loop. The spa staff was top notch as was the hotel staff. All of this cost less than $150 per room per night. How do they do it?

Room Tip: We opted for the least expensive rooms and were thoroughly satisfied.
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank youngatheart3663
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 4, 2013

As this was a Priceline experience, I wasn't necessarily expecting the funky cool vibe of the hotel. It was great fun staying here! Not a bad price, either. The room was beautiful and very clean. We used the mini fridge to get breakfast at trader Joes (few blocks away) and eat in the room. The shower and bathroom were really nice, as was the big foyer to store extra luggage. The housekeeping and other hotel services that we used were great, but admittedly we tend to be fairly low profile travelers so I can't comment much more than that.

Here are a few negatives, but I will still give five stars because the experience still exceeded expectations:
- the bedding, mostly the comforter, was not wide enough for the bed. Granted it was a ginormous king size bed to begin with, and by "not wide enough" I just mean that the comforter came to the edge of the bed and didn't drape over far enough. But it was more than enough for two people. Just less nice than I expected given how nice the rest of the room was.
- there was only one luggage rack and not a ton of storage or a good place for me to put my bag (traveled with husband).
- the hotel restaurant is tapas style food. It was very good, but if you're looking for a traditional dinner you will have to venture out, maybe to the Hilton next door. Tapas = very small plates with high prices. There is a smaller bar-type restaurant below that, but that kitchen closes early. Nowhere to get breakfast in the hotel that I saw except Starbucks and room service.


Still - we would definitely return and had a great experience.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank theduckies11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Chicago Downtown Hotel

Property: Renaissance Chicago Downtown Hotel
Address: 1 W Wacker Dr, Chicago, IL 60601-1631
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Spa Hotel in Chicago
#22 Family Hotel in Chicago
#25 Romantic Hotel in Chicago
#34 Luxury Hotel in Chicago
#39 Business Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Renaissance Chicago Downtown Hotel 4*
Number of rooms: 560
Official Description (provided by the hotel):
Merging the business of the Loop with the pleasure of State Street and Chicago’s Theater District, the newly renovated Renaissance Chicago Downtown Hotel invites discovery at every turn. Winner of a TripAdvisor Certificate of Excellence, the Renaissance Chicago enthralls from the moment you enter the lobby – featuring a VIP Club Lounge, Artist Studio, Coffee Bar and Library. Unwind and revitalize in one of the 520 guestrooms and 40 suites featuring unique amenities with marble accents complimented by skyline views of the city's architecture. Wind down inside this luxury hotel in Chicago’s Rejuvenation Center boasting a refreshing indoor pool and indulgent spa treatments. Experience this downtown Chicago hotel’s distinctive and hip scene with local flair, delectable dishes and creative cocktails. This premier Chicago theater hotel is steps away from upscale shopping, fine dining, the theater district, and famed Millennium Park. Your own Windy City experience awaits at this downtown Chicago boutique hotel. ... more   less 
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Also Known As:
Renaissance Hotel Chicago
Chicago Renaissance
Renaissance Chicago Hotel

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