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“Small hotel with a great location” 5 of 5 bubbles
Review of Raffaello Hotel

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Raffaello Hotel
Ranked #95 of 187 Hotels in Chicago
Certificate of Excellence
Lakeside, Michigan, United States
Level Contributor
220 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Small hotel with a great location”
5 of 5 bubbles Reviewed March 27, 2014

The Raffaello is located just a block East of Michigan Ave, so if you are inclined to shop, it's right there. If you like the nightlife, Rush St is a few blocks away. Good restaurants abound in the area, starting at Pelago, within the hotel itself.

We used to live right around the corner until we moved to Michigan five years ago. We wanted to come back "home" for a quick trip, so we stayed at the Raffaello. We couldn't have been more pleased. The checkin process was quick and efficient. The room was small, but very clean and comfortable. The rainforest shower was a treat.

The hotel staff treats you well. They text you when you get situated in your room to make sure everything is all right. When you are checking out, they text you again asking if you need help with luggage. Nice touch.

Can't wait for another stay at the Raffaello.

Room Tip: Try the restaurant on premises, Pelago, and finish the evening in the Drumbar - excellent whiskey an...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharronjoye, Guest Relations Manager at Raffaello Hotel, responded to this review, March 29, 2014
Thank you for posting your 5-STAR rating of the Raffaello! We appreciate your compliments on our excellent location and comfortable guestrooms and it is wonderful that you got to enjoy Pelago Ristorante and Drumbar Lounge. Your acknowledgment of our hospitality will be shared with the entire team and we would all love to welcome you here again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,066 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (237)
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English first
1 review
5 of 5 bubbles Reviewed March 25, 2014

A nice modern decor in an old building. Love the old and the new together. Great location and wonderful staff. Large rooms with a comfortable bed. My favorite place to stay in downtown Chicago! I can't wait until my next visit to the Raffaello.

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dustyrustystuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharronjoye, Guest Relations Manager at Raffaello Hotel, responded to this review, March 26, 2014
Thank you for posting this excellent review and giving the Raffaello your perfect rating! We are glad that you were happy with the location, staff and service, and comfortable in your guestroom and would like you to know that you are welcome back to your Downtown Chicago home anytime - we can't wait until your next visit either!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 25, 2014

Room was terrific. Super comfy bed. Service spot on. Sharonjoy, Liz and Jose all very helpful and professional.
Nice to be so near michigan Ave but on quiet street. Lake is a block or so away. Self parking convenient and $35/day.

  • Stayed March 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Back2indy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharronjoye, Guest Relations Manager at Raffaello Hotel, responded to this review, March 26, 2014
Your gracious compliments in this wonderful review and your perfect rating are all greatly appreciated. We are delighted the Staff provided you with exceptional service, and Liz and Jose of our Front Office will receive special acknowledgement. We anticipate your next visit and the chance to serve you in the future!
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Charlottesville, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 23, 2014

This a beautiful boutique hotel in a fantastic location. The staff are uniformly attentive and helpful. The Raffaello is well situated to enjoy wonderful elements of a great city. The Drumbar is also a great spot to enjoy a well made cocktail and vibrant patrons.

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jf4z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharronjoye, Guest Relations Manager at Raffaello Hotel, responded to this review, March 26, 2014
Thank you for your perfect rating! Our goal is exceptional service in a magnificent location with a charming and comfortable environment and we are delighted we provided this for you. I am glad you had the opportunity to visit Drumbar, our rooftop speakeasy lounge and I look forward to sharing your gracious compliments regarding our friendly services with the entire Raffaello team. We appreciate your remarks and would love to have you as our future guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
5 of 5 bubbles Reviewed March 23, 2014

Stayed the weekend and found the hotel clean, the room was spacious & nice staff. Would definitely stay again and tell friends about the hotel. Can even open the window for air in the room. Close to Water Tower with the great food court.

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stannyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharronjoye, Guest Relations Manager at Raffaello Hotel, responded to this review, March 26, 2014
Thank you for being our guest and giving us your 5-STAR rating! We are glad you approved of our amenities, guestrooms and location and that you appreciated the service you received. Your recommendation is valuable to us and we look forward to seeing you back at the Raffaello when it is time for another weekend getaway... hopefully very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed March 22, 2014

Large room, large enough bathroom, in room: microwave, fridge, coffee/tea maker, shoe polisher. Great location.
Unfortunately breakfast is not included.
The room cleaning must be improved, because I found previous tenant socks under the table.

  • Stayed November 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Alex D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharronjoye, Guest Relations Manager at Raffaello Hotel, responded to this review, March 26, 2014
Thank you for being our guest and posting your review! While it is disappointing to learn of your dissatisfaction with the housekeeping service, be assured your comments will be used for training and development as we continue improving our offerings. We value you as a guest and look forward to the opportunity to exceed your expectations during a future stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed March 22, 2014

This lovely hotel is tucked away behind the John Hancock building. We received a free upgrade to a suite which was one of the largest rooms I've ever stayed in in Chicago. For me, it all comes down to the bed and the shower - both were excellent. Also very quiet - even though we were only on the 3rd floor, I didn't hear any street traffic at all. Great location, great price, great bed and shower. We will be back! But will look for self park next time, valet was $62 (ouch).

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EDM_Momma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharronjoye, Guest Relations Manager at Raffaello Hotel, responded to this review, March 26, 2014
Thank you for posting your 5-STAR review of the Raffaello! We appreciate your comments about our excellent location in Chicago's Gold Coast, our comfy beds and delightful rainforest showers. We are glad you had a good stay and look forward to welcoming you back again and again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Raffaello Hotel

Property: Raffaello Hotel
Address: 201 E Delaware Pl, Chicago, IL 60611-1713
Phone Number:
Location: United States > Illinois > Chicago > Streeterville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#58 Luxury Hotel in Chicago
#60 Romantic Hotel in Chicago
#69 Family Hotel in Chicago
#70 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Raffaello Hotel 4*
Number of rooms: 172
Official Description (provided by the hotel):
Chicago’s only completely non-smoking 4-star boutique luxury hotel has the best location of any 4-star hotel, just steps away from Michigan Avenue in the heart of the Gold Coast. The famed Magnificent Mile, is just steps from Raffaello Hotel’s front door, as is shopping, theater, nightlife, restaurants, clubs, Navy Pier, Hancock Observatory, museums, zoos, and beaches. Amenities include breakfast room service, massage treatments, manicure and pedicure by Windy City Massage, concierge services, 24-hour business center, PC computer kiosks, 24-hour fitness center, valet parking, valet laundry, mini-bars, microwaves, rain forest showerheads, flat screen LCD TV’s, DVD players, in room safes, luxurious bathrobes, all cotton terry bath towels, 350 thread count sheets overlaying goose down duvets. 18th floor meetings and convention center. Every guest room is non-smoking as are the public areas validating our claim to being Chicago’s only completely non-smoking luxury boutique 4 star hotel, just off Michigan Avenue, the Magnificent Mile. Our newest addition, Drumbar, sits atop the 18th floor. Drumbar is a multi seasonal destination with a speakeasy style inside lounge and outdoor garden terrace. Designed as a drinking establishment to deliver warmth, style, and an energetic spirit of old meets new. ... more   less 
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Also Known As:
Raffaello Hotel Chicago

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