We were visiting my brother in Chicago and he lives within about 10 miles of the Raffaelo. He did a lot of scouting for us and one day went to have a drink at the Drumbar on the top floor. He asked some folks there if they liked their rooms and they said they did. So he recommended the hotel to us. We were glad he did.
We stayed four days (Tues-Sat) and had booked a queen room and were upgraded to suite upon arrival. That was a very nice surprise and we truly loved having the extra room. It meant that I could get up before my bride in the morning and work on my photos or leave for a walk without waking her.
Bed was very comfortable, bathroom nicely appointed. We were on the fifth floor which made for shorter elevator rides. We had read some critiques complaining about the small elevators but having stayed extensively in European hotels, these were good size by comparison. Just be patient as you may have to wait for a few to come and go to get your luggage up or down.
Housekeeping was excellent. Room was clean. We do wish they would clean a little earlier as we went out for an entire day and came back around 3:30 and the room still had not been cleaned. I hate sitting in a room (thankfully it was a suite) while the room is clean.
We would stay at the Rafaello again. It is exceptionally well located next to the Hancock Building and only a block from the Water Tower Center which has super shopping and a great food court for breakfast.
One small criticism is that they need to get to free WiFi but I get that they don't. It would have been nice if the hotel directory had mentioned that there is free WiFi in the lobby. Didn't realize it until the last day. One other thing that didn't work for us. We decided to try the Drumbar and while it is beautiful and has wonderful view, the music was so loud we could barely hear ourselves think. But that's probably because we went up late. Should have gone earlier when the "older" crowd was there. How does anyone have a conversation in that room.
- Official Description (provided by the hotel):
- Chicago’s only completely non-smoking 4-star boutique luxury hotel has the best location of any 4-star hotel, just steps away from Michigan Avenue in the heart of the Gold Coast. The famed Magnificent Mile, is just steps from Raffaello Hotel’s front door, as is shopping, theater, nightlife, restaurants, clubs, Navy Pier, Hancock Observatory, museums, zoos, and beaches. Amenities include breakfast room service, massage treatments, manicure and pedicure by Windy City Massage, concierge services, 24-hour business center, PC computer kiosks, 24-hour fitness center, valet parking, valet laundry, mini-bars, microwaves, rain forest showerheads, flat screen LCD TV’s, DVD players, in room safes, luxurious bathrobes, all cotton terry bath towels, 350 thread count sheets overlaying goose down duvets. 18th floor meetings and convention center. Every guest room is non-smoking as are the public areas validating our claim to being Chicago’s only completely non-smoking luxury boutique 4 star hotel, just off Michigan Avenue, the Magnificent Mile. Our newest addition, Drumbar, sits atop the 18th floor. Drumbar is a multi seasonal destination with a speakeasy style inside lounge and outdoor garden terrace. Designed as a drinking establishment to deliver warmth, style, and an energetic spirit of old meets new. ... more less
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- Also Known As:
- Raffaello Hotel Chicago