We just stayed for four nights in one of the Grand Suites with our 4 month old baby. Everyone was very accomodating and very nice from the front desk to the concierge. There was no bellmen in sight to help with luggage but because we were traveling light it wasn't a problem.
Location can't be beat. Great places to eat (La Appetite located in front of the Hancock Center has great breakfast/sandwhiches)just around the corner and the hotel is just a few blocks from the Red Line (great to take to the Cubs game) and Magnificent Mile. A lot of taxi traffic so we never had a problem catching one to go anywhere else in town.
Room itself was roomy but we did miss having a tub. Shower itself was very nice but the toilet was placed oddly in the bathroom but that's being awfully picky. Only other oddity was that the TV controller didn't work properly (would adjust volume when trying to change the channel and then would switch back to normal after a minute).
Overall we loved the stay and wouldn't hesitate to book again.
- Official Description (provided by the hotel):
- Chicago’s only completely non-smoking 4-star boutique luxury hotel has the best location of any 4-star hotel, just steps away from Michigan Avenue in the heart of the Gold Coast. The famed Magnificent Mile, is just steps from Raffaello Hotel’s front door, as is shopping, theater, nightlife, restaurants, clubs, Navy Pier, Hancock Observatory, museums, zoos, and beaches. Amenities include breakfast room service, massage treatments, manicure and pedicure by Windy City Massage, concierge services, 24-hour business center, PC computer kiosks, 24-hour fitness center, valet parking, valet laundry, mini-bars, microwaves, rain forest showerheads, flat screen LCD TV’s, DVD players, in room safes, luxurious bathrobes, all cotton terry bath towels, 350 thread count sheets overlaying goose down duvets. 18th floor meetings and convention center. Every guest room is non-smoking as are the public areas validating our claim to being Chicago’s only completely non-smoking luxury boutique 4 star hotel, just off Michigan Avenue, the Magnificent Mile. Our newest addition, Drumbar, sits atop the 18th floor. Drumbar is a multi seasonal destination with a speakeasy style inside lounge and outdoor garden terrace. Designed as a drinking establishment to deliver warmth, style, and an energetic spirit of old meets new. ... more less
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- Also Known As:
- Raffaello Hotel Chicago