I read the Tripadvisor reviews and I was nervous about staying at this hotel. What a pleasant surprise. I called and spoke to Aida a day before I checked in and told her of my concerns. We had a beautiful room. The room was clean, not at all shabby and well appointed. We had a refrigerator and a microwave. I do agree with other reviewers, the shower door does not work well. You are half cold and half hot the entire shower and water does go on the bathroom floor.
Staff is wonderful. Gym is good. I would like to see them get a few exercise balls and some more weight equipment.
Please go wireless for no charge throughout the hotel!!!
I look forward to staying at the Raffaello next year!!
- Official Description (provided by the hotel):
- Chicago’s only completely non-smoking 4-star boutique luxury hotel has the best location of any 4-star hotel, just steps away from Michigan Avenue in the heart of the Gold Coast. The famed Magnificent Mile, is just steps from Raffaello Hotel’s front door, as is shopping, theater, nightlife, restaurants, clubs, Navy Pier, Hancock Observatory, museums, zoos, and beaches. Amenities include breakfast room service, massage treatments, manicure and pedicure by Windy City Massage, concierge services, 24-hour business center, PC computer kiosks, 24-hour fitness center, valet parking, valet laundry, mini-bars, microwaves, rain forest showerheads, flat screen LCD TV’s, DVD players, in room safes, luxurious bathrobes, all cotton terry bath towels, 350 thread count sheets overlaying goose down duvets. 18th floor meetings and convention center. Every guest room is non-smoking as are the public areas validating our claim to being Chicago’s only completely non-smoking luxury boutique 4 star hotel, just off Michigan Avenue, the Magnificent Mile. Our newest addition, Drumbar, sits atop the 18th floor. Drumbar is a multi seasonal destination with a speakeasy style inside lounge and outdoor garden terrace. Designed as a drinking establishment to deliver warmth, style, and an energetic spirit of old meets new. ... more less
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- Also Known As:
- Raffaello Hotel Chicago