We stayed at the Raffaello a couple of years ago and it was a very nice hotel at that time, however, not so much any more. The room was clean and the staff was always friendly but it really needs some updates. We had a suite and it just felt run down. Paint chipping off of the baseboards, outlet not working for the coffee pot, bathroom grout chipping and stained.
We stayed two nights and we didn't get any coffee the second day and the mini bar fridge that I raided didn't get replenished either. The location is great and the price was right ($120/nt) so that made up for the shortcomings. I would stay again if they made some effort to keep it updated, but there is no shortage of hotels to choose from in this same area. Overall it was still a nice weekend getaway and we weren't really in the hotel that much anyway.
- Official Description (provided by the hotel):
- Chicago’s only completely non-smoking 4-star boutique luxury hotel has the best location of any 4-star hotel, just steps away from Michigan Avenue in the heart of the Gold Coast. The famed Magnificent Mile, is just steps from Raffaello Hotel’s front door, as is shopping, theater, nightlife, restaurants, clubs, Navy Pier, Hancock Observatory, museums, zoos, and beaches. Amenities include breakfast room service, massage treatments, manicure and pedicure by Windy City Massage, concierge services, 24-hour business center, PC computer kiosks, 24-hour fitness center, valet parking, valet laundry, mini-bars, microwaves, rain forest showerheads, flat screen LCD TV’s, DVD players, in room safes, luxurious bathrobes, all cotton terry bath towels, 350 thread count sheets overlaying goose down duvets. 18th floor meetings and convention center. Every guest room is non-smoking as are the public areas validating our claim to being Chicago’s only completely non-smoking luxury boutique 4 star hotel, just off Michigan Avenue, the Magnificent Mile. Our newest addition, Drumbar, sits atop the 18th floor. Drumbar is a multi seasonal destination with a speakeasy style inside lounge and outdoor garden terrace. Designed as a drinking establishment to deliver warmth, style, and an energetic spirit of old meets new. ... more less
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- Also Known As:
- Raffaello Hotel Chicago