My wife and I stayed here while I traveled on business July 2014. The property is amazing. Staff completely awesome and accomodating. We decided to updrage rooms after seeing our first room with no view of the water with a simple call downstairs. So, we upgraded for $40/night for a view of the Lake. Our room looked directly over the water tower and onto the lake. It had a wonderful view of Michigan Avenue. The room had a bench seat at the large picture window which was perfect for people-watching or just stretching out on.
The room was quite large, nicely appointed as you might expect. Pocket doors open up to allow you to open the wall between the jacuzzi tub and the sleeping area which allows you to look out the picture window or watch TV while in the tub. The bathroom also had a seperate TV over the vanity area. Besides the jacuzzi tub, there was a seperate shower with multiple shower heads, and two lavoratory sinks. A small fridge in a 'bar area' was also nice. We unloaded it of the beverages so we'd have room for our 'doggie bags'...some of the area deep dish pizza makes for great late-night snacks! Housekeeping brings ice to your room during the turn down service. The room was always impeccably made after morning made service as well. Given the price you pay, I would expect it would be Five Star. Bathrobes, slippers, safe, etc., everything you would expect in a high-end hotel. And the location, it's the best! Maybe two blocks or so away from the 'L'---the Red Line 'Chicago' Station, and Holy Name Catholic Cathedral a few steps away too. Of course, Michigan Avenue and the Water Tower right out the door.
If I had one thing to change, I would get more lighting in the lobby area. It just seemed kind of dark, but a trivial comment given the overall experience.
- Official Description (provided by the hotel):
- Flagship luxury hotel, Park Hyatt in Chicago's best location. ... more less
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- Also Known As:
- Park Hyatt Chicago Hotel Chicago
- Hyatt Chicago
- Chicago Hyatt