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“Excellence But at a Shocking Price”
Review of Park Hyatt Chicago

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Park Hyatt Chicago
Ranked #8 of 188 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
Washington DC, District of Columbia
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Excellence But at a Shocking Price”
Reviewed January 30, 2013

Bottom line: One of the better hotels to stay at for comfort and service, with Michigan Ave location that simply can't be beat, BUT the price is out of sight unless luxury prices are your range. The bar and restaurant at the top are excellent meeting points for drinks and/or business.

I stayed at the Park Hyatt when Hurricane Sandy canceled my flight back to the East Coast, and had to scramble for a Michigan Ave hotel. Only the Park Hyatt had a room available at short notice, but I paid full fare (in excess of $400) for a suite. This is absolutely one of the best suites I've *ever* stayed in, but I could not justify the price in the end. If you stay here, try getting a deal through an online service, but even then it's going to be pricey.

Service is superb - reception, concierge and baggage are all responsive, helpful and prompt. The room was large and very modern with a comfortable bed and a thoroughly luxurious bath sporting a jacuzzi tub and two(!) mini tv monitors in addition to the giant flat screen in the main room. Separate shower and toilet. The closet was more like an old school valet trunk; I haven't seen the sheer number of men's and women's grooming and clothing accoutrements in any hotel outside of a Gulf five star. I half expected Jeeves the Butler to leap from a side door.

The top of the hotel sports a cool bar/restaurant with free wifi that is worth knowing even if you don't stay at the Park Hyatt. The bar serves up a good cocktail and great appetizer-type foods and sandwiches. A little pricey, but worth the indulgence for a business meeting or perhaps meeting friends for a drink/date before moving on. There's a great wall-line window that shows Michigan Ave (nice in the evening). It's on the same floor as the (unbelievably well-appointed) spa. The restaurant is equally comfortable and a little pricey (to be expected). Food is sort of an international fusion, and I found it quite tasty.

At the end of the day, I just couldn't justify the price outside of the emergency I had. If you're the type of person who is willing to pay luxury prices for the privilege of retiring to a place that sports such amenities, then this is your place. Me, I think Park Hyatt's a great hotel, but if I go back it will be because I found a steep discount.

  • Stayed October 2012, traveled solo
    • Value
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Helpful?
2 Thank FSOTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Sleep Quality
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Orlando, Florida
Level Contributor
129 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed January 24, 2013

The Park Hyatt Chicago is the crown jewell for the Hyatt Brand, as far as I am concerned. Everything that you could want in a downtown business hotel is here....the location is perfect, on the famed Miracle Mile at the Water tower...the exterior is sleek and modern....the rooms are tastefully decorated and have all of the most modern amenities....the bed is one of the best you will ever sleep in (I ordered the bedding from the hotel for our home)....the shower and toiletries are wonderful....the gym is not large but well equipped with free weights and modern cardio equipment as well as at least 10 different universal machines....the Restaraunt Nomi is amazing. It may sound strange but I don't believe that I have ever had a better tasting egg white omelette than at this hotel....Now aside from all of this, the people here are some of the best in the Hyatt system from the doorman that greets you when you walk in to Donald, the concierge, who is as friendly as his is knowledgeable about Chicago, and he knows just about everything to do and everywhere to eat in the city. If they could only turn up the outside temp by about 50 degrees in January. If you are in Chicago on business, you will NOT find a better place to work, eat, work out and sleep!

Room Tip: Ask for a room with a view of Lake Michigan
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  • Stayed January 2013, traveled on business
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    • Service
Helpful?
1 Thank PTelan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
39 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 24, 2013

This is a beautiful hotel. The lobby is stylish and...I guess serene is the best word. To walk in off the hustle and bustle of Michigan Avenue is pretty awesome. Great restaurant. I especially enjoy the view during breakfast while reading the paper. In the summer, they have an outdoor bar that's great for a Friday cocktail. Service is excellent.

Room Tip: Views of the lake or Michigan Avenue are awesome.
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  • Stayed August 2012, traveled on business
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    • Cleanliness
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Helpful?
Thank Jeff F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northbrook, Illinois
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 23, 2013

Our room of the Park Hyatt faced Michigan Avenue and a beautiful view east to the lake. The rooms are modern and cozy with top notch furniture. The hotel is located in the heart of the best shopping in Chicago and and tons of fabulous restaurants on the Gold Coast. Threes a small eating area off the lobby for breakfast food but not much room to sit in. It's busy, however. There's not much sitting space in the busy lobby ,however we were there in July and found it comfortable. The rooms were always done when we returned from our daily goings on.

Room Tip: Our room was midway up and dead center to a green area below and the lake straight ahead. The hotel...
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  • Stayed June 2012, traveled with family
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Helpful?
Thank Marsha151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naperville, Illinois
Level Contributor
113 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed January 19, 2013 via mobile

Park Hyatt is in a great location & if you request a lake view it cannot be beat! From the moment we arrived...valet to front desk to house keeping delivering a real crib within minutes....our stay has been perfect! This was a much improved stay over our first experience. Thank you, for restoring my faith in the Hyatt Brand!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Raymond Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 18, 2013

I have stayed at this Park Hyatt twice in the last year. Both stays were extremely pleasant and as a diamond member, I was upgraded to the corner respire room, which is much larger than the standard room. It appears that they haven't updated the furniture in this hotel since the mid-90s and is soon due for a refurbishment given the price point though I do believe that they have replaced the furniture in the suites.

Service is good but not as good as competitors such as the St. Regis where you are welcomed with champagne, led to the elevators by a receptionist, and shown around your room. In addition to this, I found that turn down service at the Park Hyatt to be subpar. It's nice that they leave the water bottle and glass by your bedside, but what happened to placing a small something such as a piece of chocolate?

Breakfast was included as a diamond member and I highly recommend the restaurant, NoMI. Breakfast was delicious, my favorite being the health shakes in the morning -- the 'greens' shake was my favorite.

Overall, nice hotel and would definitely return if the price is right.

Room Tip: Ask for a corner respire room
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  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
Thank dtat33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, FL
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 7, 2013

Love this hotel! The location is great and the view is amazing. Service was top notch, every employee was happy to help and bent over backwards to be accommodating. Any request was met with a warm and sincere “I would be happy to take care of that” attitude. Room Service was amazing. We wanted to watch Football game in our room and order some snack food but, other than the kids menu it was kind of fancy for just a casual night in. When I asked if they had any Nachos they volunteered to make them special for us. The chef had to make homemade salsa to accommodate our request! (Thank you Chef Michael) There are many beautiful hotels with great locations in Chicago but people at the Park Hyatt Chicago are truly exceptional make all the difference in the world.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bodybytwins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Chicago

Property: Park Hyatt Chicago
Address: 800 N Michigan Ave, on Water Tower Square, Chicago, IL 60611-2105
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Chicago
#2 Business Hotel in Chicago
#4 Spa Hotel in Chicago
#5 Family Hotel in Chicago
#7 Luxury Hotel in Chicago
#8 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Chicago 5*
Number of rooms: 198
Official Description (provided by the hotel):
Flagship luxury hotel, Park Hyatt in Chicago's best location. ... more   less 
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Also Known As:
Park Hyatt Chicago Hotel Chicago
Hyatt Chicago
Chicago Hyatt

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