I have stayed at this location on numerous occasions and have always found it to be a very pleasant experience. On my recent stay however; I encountered numerous problems and found the staff to be less than helpful. I feel I should point out that the hotel was extremely busy and perhaps just unable to handle things to their normal standards. The one bright point during our stay was the assistance we received from one of the bellmen ... Keenan. His professionalism and superb service was first rate. We will give this hotel another chance.
- Official Description (provided by the hotel):
- InterContinental Chicago is a lot like the city itself: historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue s architectural elite since 1929, our hotel is within easy reach of Chicago s incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away. ... more less
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- Also Known As:
- Intercontinental Chicago Hotel Chicago
- Chicago Intercontinental