We stayed here for 4 nights in the top floor. We had a common lounge room with free internet and aperitifs to enjoy during the day. The location was great, our room had a view to the Lake Michigan! which was awesome! we could see the Pier from there.
Everything was perfect, until we went to sleep. There was a strong noise coming maybe from the walls (maybe the piping system?) we never knew what was it. We reported it three times from our room and we never were contacted back or the issue was not resolved. We had hard time going to sleep.
Let me say, that we rented three rooms, and our family who stayed on those other rooms, did not have any noise issue. Their experience was much better than ours.
Overall, I loved the comfort and location of the hotel but disappointed of the lack of attention to our complain. That is it.
- Official Description (provided by the hotel):
- InterContinental Chicago is a lot like the city itself: historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue s architectural elite since 1929, our hotel is within easy reach of Chicago s incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away. ... more less
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- Also Known As:
- Intercontinental Chicago Hotel Chicago
- Chicago Intercontinental