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“Nice Renovation- But .......” 4 of 5 bubbles
Review of InterContinental Chicago

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InterContinental Chicago
Ranked #74 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
San Diego, California
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Nice Renovation- But .......”
4 of 5 bubbles Reviewed April 30, 2013

This historical hotel on the Miracle Mile has taken on a modern look. We stayed in the newly renovated tower. Received an upgrade to a suite (thank you very much). Two rooms were nicely decorated in muted greys and lime green. The space in the bedroom was a little tight between the king size bed and dresser. Not the best for sleepwalkers. Very comfortable bed. The bathroom was spacious with good lighting.

There is one major problem. The heating/ac is very loud and does not shut off when reaching the desired temperature. I had the hotel engineer come to the room and he told me that the units that were put in during the renovation are very powerful and that the thermostat has some kind of energy saving feature that does not switch off. If you are sensitive to this kind of noise, sleeping is impossible. During our stay we did not need the heat/ac so it was fine--in fact, you can open the windows--something I love.

I also highly recommend the restaurant- Michael Jordan's Steak House. Truly fine dining with professional, friendly service.. Three of us had excellent food- both meat, of course, and the ahi was outstanding

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Renaissancewendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,167 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Guatemala City, Guatemala
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed April 29, 2013

excellent property and location, can´t stay in a better hotel in Michigan Ave, highly recommended. staff was very helpfull with directions and what to do recommendations. shops and restaurants close to the hotel.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gunther w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Predeal, Romania
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 29, 2013

The staff was excellent . I want to mention Anthony ( Tony ) and Dinka from the restaurant which helped us during breakfast. They have helped us a lot and we want to thank them. The rooms were clean and the location was excellent , everything was at walking distance .

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dkontiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
5 of 5 bubbles Reviewed April 28, 2013

I made another trip to Chicago, staying in the Intercontinental recently. I have to say, this is one of the best hotels (service and location) that i've ever stayed in. room was great and some chocolates were sent to our room. One of the things that stood out is I have an affinity for checking out some of the lower key restaurants that are somewhat dive-y(along with the good ones too--but I went to some great ones last time), something I imagine most of the clientele here probably wouldn't go to, and even then, Jessica was able to give me some absolutely terrific recommendations that kinda put some of my favorite places in my own city to shame. Thanks again for the terrific stay!

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank N K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
248 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 bubbles Reviewed April 26, 2013

I last stayed at this hotel about 4 years ago. While I've always liked the location, previously I'd been assigned to small rooms. This time I hit pay dirt with Patrick Taylor, who was at the desk when I checked in. Patrick, whose card describes him as "room specialist," certainly played that role with me. Noting that I asked for a quiet room, without my asking, he upgraded me to a 29th floor room in the tower. Not only was the room quiet, it was very large and nicely appointed. Thank you, Patrick!

Room Tip: Get in touch with Patrick Taylor at the hotel.
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  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank betsy1224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
5 of 5 bubbles Reviewed April 25, 2013

If you want a good hotel with friendly staff and great service this is one for you.

We thoroughly enjoyed our stay at the Chicago Intercontinental. The staff are extremely pleasant, polite and could not do enough for you. We would definitely stay here again.

Room Tip: The new tower was recently refurbished. The rooms are bright and pleasant and very clean.
See more room tips
Stayed April 2013, traveled on business
Helpful?
Thank Charlie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 25, 2013

this is a convention hotel &, as such, has NO reason 2 b as service oriented as they r.
everyone, & i mean EVERYone from general manager vermolen to curb service clive is extraordinarily helpful & generous. Doesnt hurt that the room was appointed like the st. regent & the tiled '20's swimming pool is the most glorious place on all of michigan avenue!!

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mljn-tulsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Chicago

Property: InterContinental Chicago
Address: 505 North Michigan Ave, Chicago, IL 60611-3827
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Green Hotel in Chicago
#46 Luxury Hotel in Chicago
#58 Romantic Hotel in Chicago
#64 Business Hotel in Chicago
#65 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Chicago 4.5*
Number of rooms: 844
Official Description (provided by the hotel):
InterContinental Chicago is a lot like the city itself: historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue s architectural elite since 1929, our hotel is within easy reach of Chicago s incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away. ... more   less 
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Also Known As:
Intercontinental Chicago Hotel Chicago
Chicago Intercontinental

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