My family and I stayed at the InterContinental in downtown Chicago during my kids' spring break.
Although the hotel is historic and nicely decorated, we found our guest room to be small and crowded for the four of us. In addition, we ended up having to be moved to another room after 9 pm the first night due to our bathroom sink overflowing with what looked like raw sewage.
We disliked the fact that we were charged an exorbitant amount per night for parking, and were refused the ability to access our car ourselves (i.e. without the intervention of the valet) to retrieve something from it.
The pool area is beautiful and historic. However, there is no hot tub or sauna, and the shallow end of the pool was too deep for my kids to safely play on their own. Also, I was frustrated in response to there not being adequate signs to point the way from the pool back to our room in the other tower.
I felt taken advantage of by the fact that the room service menu guide didn't warn us we'd be assessed an expensive service charge, and in response to us being charged for making a local call we didn't make.
Here's one last word of warning which was confirmed by our bell man: You will (initially) be charged for consuming mini bar items if you inadvertently jostle them in any way based on them being attached to a sensor that is registered at the front desk!
- Official Description (provided by the hotel):
- InterContinental Chicago is a lot like the city itself: historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue s architectural elite since 1929, our hotel is within easy reach of Chicago s incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away. ... more less
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- Also Known As:
- Intercontinental Chicago Hotel Chicago
- Chicago Intercontinental