I just checked in yesterday for my annual 5 days stay. As an Ambassador, even though I booked thru the convention web site, I was upgraded to a suite and when I asked for the larger suite with French Doors the staff downstairs just asked me to wait for a moment and then changed my room. They were only concerned that there was something wrong with the first room (which there wasn't, I just wanted the larger one). Both the check in with Margaret and the changing of the rooms with Cintia was quick and efficient. Yes, the hotel is not new and the beds are not the softest in the world but I find the staff as accommodating as can be and no negative surprises. Housekeeping is a little slow but it is a big hotel and really not a big issue. In fact they already put in my record my preferences for next year. I will continue to come back, it's nice when you come just once or twice a year to be recognized and received warmly.
- Official Description (provided by the hotel):
- InterContinental Chicago is a lot like the city itself: historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue s architectural elite since 1929, our hotel is within easy reach of Chicago s incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away. ... more less
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- Also Known As:
- Intercontinental Chicago Hotel Chicago
- Chicago Intercontinental