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“WOW!”

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Hyatt Regency McCormick Place
Ranked #71 of 190 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Lisle, Illinois
Level 4 Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“WOW!”
Reviewed August 3, 2014

It had been a long time since I had been to Chicago and I was very excited to check out this property. A great location and the restaurants on sight served great food. The rooms were wonderful. Comfortable beds with nice linens. Bath towels were not worn but comfortable to dry off with. Staff was helpful and friendly. Well staffed and very little standing in lines.

  • Stayed July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Joan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizJaquez, Manager at Hyatt Regency McCormick Place, responded to this review, August 4, 2014
Dear Joan M,

We're so happy that we could provide you and your family with a WOW experience! Thank you for staying with us and we look forward to welcoming you back.

Best regards,
Liz Jaquez
Social Media Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,436 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Boston, Massachusetts
Level 6 Contributor
388 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed August 2, 2014 via mobile

Arrived late and was upgraded and walked in to my room to find someone else there!
My room was lovely but for an upgraded room was sparsely equipped and there was no tea/coffee or mini bar.
Staff very friendly though check in took far too long.
Worst of all, the internet was poor and my room service food was left in the hallway outside my room for the 2 nights i was. I requested it be moves 3 times and noone listened.
The gym is quite good for a hotel and the pool is ok but water seemed dirty.

The location is very good for the conference center but not much else and i ventured out locally and the area was sketchy.

Breakfast buffet usual very good hyatt standards.

I would only return here for a conference and as per usual with all my stays at Hyatt hotels, something always lets it down....

Stayed August 2014
Helpful?
Thank copperbottom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizJaquez, Manager at Hyatt Regency McCormick Place, responded to this review, August 4, 2014
Dear cooperbottom,

I am so sorry to hear about the mishaps with your stay! I will be sure to see to it that the front desk and in room dining bussers see your review and address this feedback. I hope that the next time you have business at the convention center we can show you that your comments have been taken to heart and exceed your Hyatt expectations.

Best regards,
Liz Jaquez
Social Media Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 2, 2014

This hotel was chosen due to a deal with the Big Ten Network 10K race. It was the perfect location for us in running the race. It was a quick and easy walk to Soldier Field. The hotel itself is gorgeous and there is excellent customer service. The rooms are large with very comfortable beds and roomy bathrooms. While we did not have a room with a nice view, we could see there were other rooms that must have had beautiful lake views. There was a restaurant in the hotel that we chose to eat at called Shor. We ate their primarily because it was late and we didn't want to drag the kids out. However, this is not the best option for young children. This was the only downside we had to staying here however. This is a beautiful hotel and provided those coming in for the race with many amenities that were race specific. Would definitely stay here again!

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
Thank Cheer4wp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizJaquez, Manager at Hyatt Regency McCormick Place, responded to this review, August 4, 2014
Dear Cheer4wp,

Thank you for choosing to stay with us for the Big Ten Network 10k and congrats on running the race! We're so happy that you enjoyed the hotel's amenities and guest rooms and especially the customer service. We look forward to seeing you and your family again!

Best regards,
Liz Jaquez
Social Media Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerseyville, Illinois
Level 2 Contributor
6 reviews
Reviewed August 2, 2014

A beautiful hotel with a modern feel. Enjoyed my room and restaurants. Hotel is close to downtown attractions. The Free Complimentary Shuttle provided for race day was an excellent addition and a main reason I chose this hotel. An improvement to my stay would have been if the staff was more informed of the Fitness Expo location and race weekend perks. Overall a great stay and would stay here again!

  • Stayed July 2014, traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Heidi N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizJaquez, Manager at Hyatt Regency McCormick Place, responded to this review, August 4, 2014
Dear Heidi N,

Congrats on running the Rock n Roll 1/2 Marathon! That is a wonderful achievement. Thank you for making us a part of your race weekend. I will make sure that the front desk sees your comments on being more informed about the expo etc. We want everyone to feel comfortable knowing where they are going in such a large convention center, and I apologize for any inconvenience. Thank you again and we hope to welcome you back for next year's race or other runs throughout the year downtown and Soldier Field.

Best regards,
Liz Jaquez
Social Media Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, United States
2 reviews
Reviewed August 2, 2014

The rooms and conference center are nice. The main restaurant is OK but I would avoid Forno restaurant. There are not any competitive restaurants in quick walking distance to the Hyatt but Soldier Field, Shedd's Aquarium, Lake Michigan and Adler Planetarium are within walking distance.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizJaquez, Manager at Hyatt Regency McCormick Place, responded to this review, August 4, 2014
Dear Robert R,

Thank you for your business. I'm sorry to hear that you didn't have a good experience at Forno, but I'm glad that despite this you still had a 4-star experience overall. Thanks for sharing the tip on our proximity to Soldier Field and Museum Campus. Many guests don't realize how easy of a walk it is over the pedway and along the lakefront.

Best regards,
Liz Jaquez
Social Media Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed August 2, 2014

Excellent hotel . When I come back to Chicago I will stay at Hyatt. I like the location of the hotel because its no far of downtown when we need to go , and best to be concentrated in our convention deals without noises..

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank 602blancap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizJaquez, Manager at Hyatt Regency McCormick Place, responded to this review, August 8, 2014
Dear 602blancap,

Your recommendation is very important to us! Thank you for taking the time to share your excellent experience on TripAdvisor.

Best regards,
Liz Jaquez
Social Media Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed August 2, 2014

My daughter and I ran in the third annual BIG10K and this was the race hotel. It was very convenient to the race route and very affordably priced. I appreciated that parking was included in the price of the room. We had an incredible view from our room. It was clean and very quiet. We would definitely stay again.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Karyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizJaquez, Manager at Hyatt Regency McCormick Place, responded to this review, August 8, 2014
Dear Karyn B,

Congratulations to you and your daughter on running in the Big Ten Network Big 10k! That's a great accomplishment to be able to do together. We're happy that you enjoyed our convenient location to Soldier Field and the special race rate with discounted parking. We hope to see you again for next year's race, if not sooner!

Best regards,
Liz Jaquez
Social Media Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency McCormick Place

Property: Hyatt Regency McCormick Place
Address: 2233 South Dr. Martin Luther King Jr. Drive, Chicago, IL 60616
Phone Number:
Location: United States > Illinois > Chicago > South Loop , Near South Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Green Hotel in Chicago
#36 Business Hotel in Chicago
#37 Family Hotel in Chicago
#43 Luxury Hotel in Chicago
#53 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency McCormick Place 4*
Number of rooms: 1258
Official Description (provided by the hotel):
Your ideas about convention hotels will instantly disappear when you stay at Hyatt Regency McCormick Place. Here, chic yet inviting décor welcomes you from the moment you enter our newly renovated Chicago Hyatt hotel, turning our expansive space into a welcoming retreat. Take in the incredible views of downtown from contemporary guestrooms, savor a variety of delicious cuisines in our popular restaurants, or relax in our indoor pool and fitness center. ... more   less 
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Also Known As:
Hyatt Regency Mccormick Place Hotel Chicago
Hyatt Mccormick Place
Hyatt Regency Chicago
Hyatt Chicago

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