We stayed here recently for a quick two night getaway in Chicago. We quickly learned that the better hotels near the Loop were not in the mood to discount, so we ended up paying less than half the comparable rate at this four star(from a discount website) by staying at the Convention Center, about 20 minutes by bus from the heart of downtown.
This was typical Hyatt quality-a beautiful room, well kept public areas and a well equipped fitness center. Service started out great-on request the front desk gave us a room with a bit of a view even though we booked through a discounter. The "less than perfect" came later that day came when we had to wait the best part of an hour to get replacements for our feather pillows due to allergy issues.One of the disadvantages of staying here is the distance from downtown, and since we had a late flight out on our check out day we were looking for a place to leave our luggage. Not wanting to have to store our bags at this Hyatt, because of the hassle of coming back from downtown to get them), we asked the bell staff to call to the Hyatt near the Magnificent Mile to arrange for them to hold our bags there-now there's a great way to make up for the slip up the first night. Unfortunately the staff wasn't quite up to snuff-they suggested "yes that will probably be OK but you will have to go there yourself and ask them". A simple phone call by an "on the ball" staff person would have made all the difference in our impression of the Hyatt service, but it was not to be..
Bottom line-was the inconvenience of staying away from the center of town? In our case I would say so. The saving was very significant (I suspect it could well be less or non existent on weekdays if there is a big convention going) but because we had a transit pass and the bus service to and from downtown was pretty frequent (every 15 minutes, right in front of the hotel), it wasn't a big hassle.
- Official Description (provided by the hotel):
- Your ideas about convention hotels will instantly disappear when you stay at Hyatt Regency McCormick Place. Here, chic yet inviting décor welcomes you from the moment you enter our newly renovated Chicago Hyatt hotel, turning our expansive space into a welcoming retreat. Take in the incredible views of downtown from contemporary guestrooms, savor a variety of delicious cuisines in our popular restaurants, or relax in our indoor pool and fitness center. ... more less
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- Also Known As:
- Hyatt Regency Mccormick Place Hotel Chicago
- Hyatt Mccormick Place
- Hyatt Regency Chicago
- Hyatt Chicago