We stayed here on Saturday night, the beginning of the National Restaurant Association convention, which brings 74,000 people to Chicago. We had booked for two people on Priceline, and I know from previous stays that some Hyatt Regencys won't put rollaways into some of their rooms. We solved the problem by using 1-800-CHECKIN. I think you may have to join their free Passport Club to use this service. You can call this number the day of your stay, any time, and get your room blocked out for you on the phone at that time. The woman on the phone assured me that this would get me a better room that using the front desk. They put us in a room with a pullout sofa, in the East Tower with a beautiful view of the Park. The room was very clean and comfortable, but the noise in the hall is all too clearly audible. I actually heard the person dropping the morning newspapers in front of doors. Alas, this did not mean he was in front of my door. We were on a road trip and had a fan, but without it, it would have been a very noisy night, as people in the hall and the above mentioned staffer were clearly audible, even above the fan. The staff is incredibly polite and helpful, just who I would want to have if I had a problem. Park elsewhere - the garage was $48 a night.
- Official Description (provided by the hotel):
- Discover the difference between a hotel and a Hyatt when you stay at our incomparable downtown hotel. Set within the epicenter of the city, our AAA Four Diamond Hyatt Regency Chicago is conveniently located in the heart of the city, connected to the Illinois Center and within minutes of the Magnificent Mile. We are excited to announce the completion of our $168 Million renovation! We are eager to show you our new welcoming lobby, engaging check-in pods and check out our three restaurant concepts and menus. Come see the completely transformed Hyatt Regency Chicago! ... more less
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- Also Known As:
- Hyatt Regency Chicago Hotel Chicago
- Chicago Hyatt Regency
- Hyatt Chicago