The first thing you'll notice is that this hotel is BIG. With two towers and hundreds of apartments, it's constantly busy with lots of people in the common areas.
My check-in was efficient and quick, but sometimes they put only three people on check-in and you'll have to wait in line a little bit.
My apartment had a good size for its category, and beautifully decorated. Unfortunately, nothing is perfect and when we arrived, we could find hair on the bathroom floor and in the bathtub. It was also a little bit dusty in the bedroom.
TV is fine, but I was disappointed because only a few channels were offered.
The hotel offers free wifi only at the main lobby and at the bridge that connects both towers. If you want wifi in your room, you'll be charged.
Location is great, within walking distance from the Magnificent Mile and the Millenium Park.
Service in general (check-in, restaurant) is great, staff always have a smile on their faces.
- Official Description (provided by the hotel):
- Discover the difference between a hotel and a Hyatt when you stay at our incomparable downtown hotel. Set within the epicenter of the city, our AAA Four Diamond Hyatt Regency Chicago is conveniently located in the heart of the city, connected to the Illinois Center and within minutes of the Magnificent Mile. We are excited to announce the completion of our $168 Million renovation! We are eager to show you our new welcoming lobby, engaging check-in pods and check out our three restaurant concepts and menus. Come see the completely transformed Hyatt Regency Chicago! ... more less
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- Also Known As:
- Hyatt Regency Chicago Hotel Chicago
- Chicago Hyatt Regency
- Hyatt Chicago