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“Clean Room, Great Location, Friendly Staff”

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Holiday Inn Chicago Mart Plaza River North
Ranked #84 of 191 Hotels in Chicago
Certificate of Excellence
Reviewed June 17, 2013

Choosing a staycation for our 10 year anniversary was a perfect choice. Selecting the Holiday Inn Mart Plaza made me look like a stud. The room was new updated, clean and spacious. The staff was super friendly including Emily at the front desk and Todd at the concierge table. Both worked extra hard to make our stay a very special one. The room view was stunning as we saw both the east / west and north/south river. Noise was not an issue. Will defiantly stay at this hotel again.

Room Tip: All rooms have a good view
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  • Stayed: June 2013, traveled as a couple
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Thank jcohen75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
martplaza, General Manager at Holiday Inn Chicago Mart Plaza River North, responded to this reviewResponded June 18, 2013

Dear Anniversary Guest, we couldn't be more pleased that you chose this special occasion to stay with us. And, we are so happy it turned out above your expectations. We look forward to your return.

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1,440 - 1,446 of 2,220 reviews

Reviewed June 16, 2013

Great survice, big rooms and the location is excellent. Todd is great and the rest of the staff as well. Breakfast is great, something for everyone at the Italiasia restaurant. The view from the bar is lovely, over the river and the city. I woulf love to come back and then with my family.

Stayed: June 2013, traveled on business
Thank Gthorst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
martplaza, General Manager at Holiday Inn Chicago Mart Plaza River North, responded to this reviewResponded June 18, 2013

Dear Recent Guest, thank you for your review. We look forward to your return! Thank you for mentioning Todd, we will share this with him.

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Reviewed June 14, 2013

Our room was quiet and comfortable. Todd Williams is an excellent concierge. Rachel Morgan and Angel Heras take good care of you in the breakfast room and the door man, Marvin, is very attentive to your needs. All in all a pleasant experience.

  • Stayed: June 2013, traveled with family
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Thank RichardMillValleyCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
martplaza, General Manager at Holiday Inn Chicago Mart Plaza River North, responded to this reviewResponded June 18, 2013

Dear Recent Guest, thank you for your wonderful review. We will share these comments with our staff. We all work very hard to insure that our guests receive the best possible service and with a smile. We hope to welcome you back again soon.

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Reviewed June 14, 2013

My daughter's wedding at the Mart Plaza was fabulous thanks to the stellar staff from the door man all the way to the Wedding and Hotel managers. The Kinzie bridge offered a vintage Chicago background for the wedding pictures, the view from the banquet room was a delight. the dinner was superb! First class and reasonable, what a combination! Thanks for the memory, Mart Plaza!

  • Stayed: June 2013, traveled with family
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Thank fengshuiMomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
martplaza, General Manager at Holiday Inn Chicago Mart Plaza River North, responded to this reviewResponded June 18, 2013

Dear Wedding Guest, thank you so much for the wonderful review. We are so pleased that this “special day” was shared with us. We hope that you can visit us again soon.

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Reviewed June 12, 2013

What a great place to stay! It is attached to the Merchandise Mart, so on rainy days, you can to quite a few places without having to step outside. You can hop a train or catch a cab without any difficulties. It is also surrounded by several wonderful places to eat without having to take a cab or walk too far. The hotel offers a wide variety of rooms some of which are wonderfully spacious.

Room Tip: Make sure you ask for a room with a view. The rooms without a view feel a bit confining.
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  • Stayed: June 2013, traveled on business
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1  Thank Kelly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
martplaza, General Manager at Holiday Inn Chicago Mart Plaza River North, responded to this reviewResponded June 14, 2013

Dear Recent Guest, we are so pleased that you enjoy our location and our attachment to the Mart Building is a convenience that everyone should look at. Thank you again and we look forward to your next visit.

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Reviewed June 12, 2013

Not that it is a big deal, but in order to get to the hotel, you have to take an elevator up to the 15th floor. Then get on a separate elevator to get to your room. It takes a while cause the elevators are from the 70's (along with decor in the building) but the overall appears of the hotel is fine. If you get a corner room, on a clear day offers some pretty breath taking views. Nice and close to the loop and gold coast and a number of restaurants, bars, plays, etc. within walking distance. Nice pool on the 16th floor. The staff are very outgoing and friendly.

Room Tip: Ask for an upgrade to a corner suite. Better views.
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  • Stayed: June 2013, traveled as a couple
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Thank bigdaddycool492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
martplaza, General Manager at Holiday Inn Chicago Mart Plaza River North, responded to this reviewResponded June 14, 2013

Dear Big Daddy, Thank you for the review, we appreciate your comments and we look forward to your next visit.

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Reviewed June 12, 2013

First, lets just talk about this location. It's really hard to beat. Right on the river, connected with the Merchandise Mart and the train line, no need to rent a car, and easy access to all that downtown has to offer either on foot or via the rail line. If location is important to you, this is a hotel that you need to seriously consider especially since most of the time its priced very competitive.

The hotel itself is really an average hotel. Outside of some fairly good views, it's a typical Holiday Inn. It's also a little confusing to access the first time you get there as it is on floors 15-23 of a high rise building and it isn't very well marked. However once you find it the first time, its no big deal. Nothing overly special about the room, it was clean, a little on the dark side, but it was comfortable. If you are looking for higher end luxury you may wish to spring for a little more cash and stay elsewhere.

Lastly, not all the rooms face the outside. Some face an inner area and just have views of the rooms across the way. If a view looking outside toward the river is important, be sure and request it.

  • Stayed: June 2013, traveled on business
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Thank RC30319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
martplaza, General Manager at Holiday Inn Chicago Mart Plaza River North, responded to this reviewResponded June 14, 2013

Dear Business Traveler, thank you for taking the time to give us your review. We appreciate your Business! Often times our guests mention the Elevators needed to get to the Lobby, as you've mentioned those elevators and our 15th floor lobby give us some of the best skyline views around.

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Additional Information about Holiday Inn Chicago Mart Plaza River North

Address: 350 West Mart Center Drive, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#60 Family Hotel in Chicago
#78 Romantic Hotel in Chicago
#80 Business Hotel in Chicago
Price Range: $93 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Chicago Mart Plaza River North 3.5*
Number of rooms: 521
Official Description (provided by the hotel):
Chicago beckons as an exciting city escape, from boating adventures at Navy Pier to days spent exploring attractions like the Chicago Riverwalk, Field Museum, Art Institute of Chicago and the Lincoln Park Zoo. Newly updated rooms, redesigned for the ultimate in guest comfort, combined with award-winning service and thoughtful amenities like the best parking value in Chicago, make stays at the Holiday Inn Chicago Mart Plaza unforgettable. Stop in for a leisurely breakfast buffet and enjoy a new take on comfort food with at Merchants Cafe. Meet for cocktails in Cityscape Bar and drink in a skyline view considered the best in Chicago. Situated in the vibrant River North area, our hotel puts you close to trendy shops, award-winning restaurants, night life and must-see destinations like the Magnificent Mile and Willis Tower Skydeck. ... more   less 
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Also Known As:
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Chicago Holiday Inn

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