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Holiday Inn Chicago Mart Plaza River North
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Reviews (2,239)
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1,522 - 1,527 of 2,239 reviews
Reviewed March 21, 2013

This is a great hotel.. Its location is excellent, convenient to all business and tourist attractions. The rooms were very large for a downtown hotel. The staff was great. The restaurant is a must. Excellent food and service. I strongly recommend this hotel. I look forward to my next visit,

  • Stayed: February 2013, traveled on business
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Thank Andrew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2013

Had a fantastic stay at the HI Mart Plaza over St. Patrick’s Day weekend. Signs were well marked getting to the lobby area which is on the 15th floor. We did not park on site as it was $42 a day. I found a $25 parking space for the whole weekend just across the little bridge through www. spothero.com. You have to get into the garage after 3:00pm on Friday to get the weekend rate, but it was completely worth the effort and no hassle. Even the daily rate is half of the hotel. Used my Priority Club status to request a river view. Boy, did they come through! Fantastic views and overall a nice sized room for four people. The price could not be beat as well! Staff was extremely friendly from the valets downstairs up to the front desk staff. We also enjoyed talking to our bellhop who told us some interesting history of the area and river. I am told they had Celtic dancers come for entertainment, but we were too busy bar crawling to get back. Overall, I highly recommend. Convenient downtown location, great views, good price and very friendly staff.

Room Tip: Request a river facing room
  • Stayed: March 2013, traveled as a couple
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Thank CharlotteBuckeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
martplaza, General Manager at Holiday Inn Chicago Mart Plaza River North, responded to this reviewResponded March 21, 2013

Dear Recent Guest, thank you so very much for the great review, we appreciate you business and hope that you can visit us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2013

This was a very nice and clean hotel with a bar and two choices of restaurants. The main problem was that you had to take two different elevators to get to your room since the hotel starts on the 15th floor of the Chicago Sun Times building. Parking was expensive, $24 a day, but available. All of the staff was quite helpful with whatever questions you had. The matre d' of the morning restaurant even loaned me his reading glasses since I had forgotten mine.
Adequate rooms freshly remodeled. Nice swimming pool and exercise room. Wish it had a hot tub though.

Room Tip: Make sure to ask if you want a view of the city. We overlooked the swimming pool (inner circle) and it was very quiet. Figured I would see enough of the city as I did all the walking around it.
  • Stayed: March 2013, traveled with family
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Thank 7elizabeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
martplaza, General Manager at Holiday Inn Chicago Mart Plaza River North, responded to this reviewResponded March 19, 2013

Dear Recent Guest,
thank you for your wonderful review. We are so pleased you enjoyed your visit and look forward to welcoming you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2013

Great Hotel, Clean rooms, Friendly staff, awesome view, great price. The location is not the best since you need to walk about 20 minutes to N Michigan Ave. But everything else was great. The hotel lobby is on 15th floor. The bar at 15th floor has a nice view to Chicago.

  • Stayed: March 2013, traveled as a couple
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Thank Zagy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
martplaza, General Manager at Holiday Inn Chicago Mart Plaza River North, responded to this reviewResponded March 19, 2013

Dear Recent Guest,
we appreciate your review and your endorsement. While we are slightly off Michigan Avenue, the River North Area of Chicago is the Dining and Nightlife attraction area of Chicago. We hope you had time to enjoy that as well.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2013

We booked this hotel not knowing its identity through a third party booking agent- our first experience using this method. When we found out it was a Holiday Inn, we were a bit hesitant because of our prior poor experiences with this hotel chain two decades ago. The cost was $86/ night + tax, a substantial savings over the normal rates for this hotel.

We arrived at the hotel in the morning well ahead of the check-in time of 3:00 PM. The clerk initially told us she could pre-book us but not give us a room. However, when she looked at our reservation and saw we had already pre-paid she immediately gave us a room.

While the double room only looked out onto the indoor pool, it was spacious, clean and had a recently renovated bathroom. During our entire stay we found the room to be quiet.

The hotel is located on top of the Sun Times building and required taking 2 elevators to get to our room. This might be annoying to some people. The staff was friendly and accomodating.
They provided us with suggestions for local restaurants. We tried two of those suggestions and were very pleased.

While the hotel is not located in the Loop, it was only about a 15 minute walk from the "L". There is free Wi-Fi which was consistently easy to access. Overall, we were pleased with our accomodations.

Room Tip: We asked for a room away from elevators and vending machines and this is what we were given.
  • Stayed: March 2013, traveled as a couple
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Thank nashvillewalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
martplaza, General Manager at Holiday Inn Chicago Mart Plaza River North, responded to this reviewResponded March 19, 2013

Dear Recent guest,
Thank you for your reviewing and for staying with us. We’re glad you found us and look forward to welcoming you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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