There were several things that made this experience sub-par. First of all, based on the pictures provided by the website, I was expecting a wonderful view of the city, little did I know our room would have the view of the opposite side of the hotel, so in other words, there was absolutely no view. Secondly, it was very difficult to get to our room from the ground level because half of the elevators weren't working and there was construction going on throughout the hotel. Thirdly, the pillows in the room were extremely uncomfortable, so I ended up sleeping without a pillow. On top of all this, the tv guide was not correct, so I ended up missing the basketball game that I was anticipating on enjoying. Overall, not a good experience at all and I felt like the website and the expectations were misleading. I will not stay here again and would not recommend this to any of my friends.
- Official Description (provided by the hotel):
- Enhance your family vacation, corporate travel, or romantic getaway by staying at the Holiday Inn Chicago Mart Plaza River North. Located atop the Chicago Sun-Times building presenting the best views of the Windy City from a unique 15th floor atrium lobby, our full-service hotel welcomes you with 521 newly redesigned guestrooms and suites, stellar service, and premium amenities that are most comforting to both leisure and business travelers. Amenities includes complimentary Wi-Fi throughout guestrooms and lobby, LCD flat-screen TVs with cable, premium channel access, and Pay Per View movies, over sized work desk, heated indoor atrium pool, 24-hour fitness facility, complimentary business center, and Concierge services. Guests of the contemporary Mart Plaza will find themselves in the middle of downtown Chicago's bustling River North area offering the top restaurant and nightlife options, within walking distance of the Loop, the main business district, and Michigan Avenue, aka the "Magnificent Mile" where chic shops and restaurants abound. Walk across the fully enclosed pedway into the Merchandise Mart where you can ride a train to just about anywhere in the city, including attractions like Navy Pier and Millennium Park. Plan a visit to Chicago and let the Mart Plaza and our award-winning staff provide you with a memorable experience and lasting impression. The Holiday Inn Chicago Mart Plaza River North is located 3 miles from Chicago's McCormick Convention Center, 12 miles from Midway International Airport, and 18 miles from O'Hare International Airport. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Chicago - Mart Plaza Hotel Chicago
- Holiday Inn Mart Plaza
- Chicago Holiday Inn