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Holiday Inn Chicago Mart Plaza River North
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Reviews (2,259)
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Reviewed June 20, 2012

My husband and I just had an overnight get-away in Chicago. We found the Holiday Inn Mart Plaza to be an ideal central location for walking about the city. We did a lot of walking. Especially nice was its close proximity to night life and restaurants. The hotel was clean and spacious. The concierge and bell hops were very helpful. We would definitely stay there again.

Room Tip: Room on the south had great views of the river, Willis Tower, and skyline. We were on the 20th floor.
  • Stayed: June 2012, traveled as a couple
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Thank 57Lady_Di
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 22, 2012

Dear Recent Guest,
Thank you so very much for your kind review. We are so pleased that you
found our location perfect for getting around Chicago. Our River North area
certainly is the Restaurant, Nightlife Capital of Chicago. We are so pleased
that you enjoyed our service and we look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2012

This Holiday Inn is a good choice for location in Chicago. The front rooms have a beautiful view of the city centre and Chicago River. Rooms are very comfortable, clean and other luxuries provided.

Room Tip: A room overlooking the river is good
  • Stayed: May 2012, traveled solo
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Thank Ros016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 22, 2012

Dear Recent Guest,
We appreciate your review and look forward to your return visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2012

We spent last week end at this location and had a great experience. Connected to the Merchandise Mart by a walkway, it is easy to get to the subway, the L. The $2.25 ride to O'Hare could not be beat, and a call to the hotel prior to arrival gave us info on which train to take and at which times of the day to use the L vs a shuttle,etc. The rooms were clean and well kept with internet at no charge. We had no trouble at all with this service. The concierges were extremely helpful. The bar has great views of the city, as did our room. The bartender( wish I had his name ) was also very helpful when asked questions about the city. The restaurant he suggested ( Girl and a Goat ) was terrific beyond words. This location is great. We will stay here on our next trip.

Stayed: June 2012, traveled with family
Thank mdavp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 21, 2012

Dear Recent Guest,
Thank you so much for the kind review. We couldn't be more pleased that you
enjoyed your visit and our service. We look forward to your next visit.
Please check out our Facebook page for specials.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2012

There isn't enough that can be said about this hotel. It is walking or easy subway to EVERYTHING, clean and has some of the best views. I fell in love with my little penthouse in the sky as I called it because my room was on the top floor and had THE BEST view. I have to admit Robert at concierge is one of the best I have seen and I travel lots and have worked for some of the biggest names in hospitality. I got injured in an accident shortly after arriving and Robert helped get me medical supplies, found a doctor, figured out when a short wait would be and then from every day on whenever we spoke he would tell me how much better I looked. Along with the fact that he knew every answer to every question and would often pick up the phone and call places directly to get tips or find the best way to make it work in my trip plans. This hotel makes you feel like a celebrity. Honestly you can't pick a better hotel

  • Stayed: June 2012, traveled solo
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Thank disneykristen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 21, 2012

Dear Recent Guest,
Thank you! We knew Robert was good, but coming from you means everything. We
hope that you are healing well and appreciate your patronage. We look
forward to your next visit to Chicago.

Report response as inappropriate
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Reviewed June 18, 2012

We recently stayed in this hotel for the Tigers/Cubs series. We loved that it was close to the train station and downtown ammenties for half the price of other Chicago hotels. It was about a 1.5 mile walk to/from Navy Pier on the river. Everyone was very nice and pleasant. Our only problem was having new coffee cups after the cleaning crew went through, but we just walked down to the lobby and asked for them.

Room Tip: Riverview rooms are worth the extra few dollars.
  • Stayed: June 2012, traveled as a couple
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Thank JeniLynn31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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