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“A real jewel”

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Wyndham Grand Chicago Riverfront
Ranked #64 of 188 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
Auburn, AL
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“A real jewel”
Reviewed October 4, 2010

Newly opened Hotel 71 is a real jewel in downtown Chicago. Located just west of Michigan Avenue facing the Chicago River,it's opposite the much more expensive Trump Hotel. Shopping is a short walk away on the Magnificent Mile or walking the other way, to Macy's. The rooms are more like suites than the typical Chicago hotel rooms. Hotel 71 is much like a large, full service boutique hotel. The staff are friendly and hospitable. Parking is by valet but your car will be under the building instead of halfway across town. Breakfast is served in the cozy dining room, either buffet or ala carte. Imagine, fresh squeezed orange juice. The fitness center is way up where you can enjoy a fabulous view of Chicago. Upper floors facing south have a nice view of the Loop but I suggest paying a few bucks more for the river view. We could see seven bridges spanning the Chicago River. A few minor inconveniences: ice machines are only on a few floors and there are no soda machines. I'm proud to attach my name to this review. Burt Katz

  • Stayed September 2010, traveled on business
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Helpful?
Thank NorthernBurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Midwest
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed October 4, 2010

This is by far the best hotel in Chicago. Excellent Service! Thank You Reservation for seeing to our "Special Request". Friendly-Professional-Courteous! Love, Love,Love the location...can walk anywhere. Beautiful upscale room decor. Clean, clean, clean....did I say CLEAN!
Thank You for letting us check in early & check out late!
Thank You! Our #1 choice!

  • Stayed October 2010, traveled as a couple
    • Value
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Helpful?
Thank Valleybrookln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Killarney, Ireland
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed October 3, 2010

I stayed here with a friend in March last year and was very impressed.

We had a small hickup on checkin but this acutally occured by the hotel trying to be nice to us. They had given us a complimentary upgrade to a suite but it had a king sized bed and we needed a twin, this was rectified immediately and the staff were very very helpful.

The rooms very very tastefully decorated, there was a decent gym upstairs. Unfortunately though we never got to eat in the restaurant as it was being renovated at the time but we did have room service and again I couldn't fault any of it.

The location could not have been better, the hotel is right at the top of Michigan Ave and all of the shopping and sights are within walking distance, also the hop on hop off tours etc have a pick up point right outside the hotel.

I found Chicago lovely and the people the friendliest I've met in the US. Cannot wait to return.

  • Stayed October 2010, traveled with friends
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Helpful?
Thank MBO82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 29, 2010

Ok, Hotel 71 is not bad. The location is spectacular, it could hardly be better. I have been for four days with my wife in September 2010, and at check in I was offered an upgrade room overlooking the river and stuff, all for $ 140 more. I thought it best not and got the standard room. Well the room needed a makeover, but it is quite large and the bed is good. It also has Wi Fi quick and free. The front desk is very friendly and attentive. Chicago is an expensive city, so the 71 can be a good option, but rather a search for other hotels in the same category before going ahead.

  • Stayed September 2010, traveled as a couple
    • Value
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Helpful?
Thank PauloCesar_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
Reviewed September 27, 2010

Paid full price for an executive suite -$468 per night total with taxes and parking- I booked the same type room for friends travelling with us- they paid same price. Very large room - weird layout and closets. Huge cobweb(s) on the ceiling. Broken and yellowed lamp shades, dirty lime deposits around the faucets, soiled/stained grout in bathroom and bathroom closet (weird layout), old blue tub had been painted and paint was chipped around the drain - dirty grout in tub. My friend's room smelled of cigarrette smoke. Booked the larger room so that my teen son could sleep on pullout - worst pullout I've seen in a long time - horrible mattress w area under couch (visable when you pull out the couch) dirty - beer caps, peanuts, etc. Service - could have been better. Staff apologetic but when I asked them to remove the flowers, beer, and food they had left for another guest who didn't stay in the room (?) they didn't come and get it so we had to take it down to the desk. Didn't want them getting confused and check this man in to our room after all .......since they didn't seem to know it was his room to begin with. NOT ENOUGH TOWELS IN THE ROOM. Elevators were small and took a long time waiting for an empty elvator. Valet staff could have been more welcoming. Front desk staff was friendly and helpful - very professional. Only positives - Great view but only visable if you are standing at the smaller sized windows. Great location and room size but I would have rather had a smaller room that was cleaner!!! Wouldn't stay again. Only way this room would be for you is if you had a large family and needed to bunk lots of kid in living room or share cost and sleep some on the floor. "Executive" suite it is not.

  • Stayed September 2010, traveled with friends
    • Value
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Helpful?
Thank methuselah969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 22, 2010

I couldn't recommend this hotel more highly. Walking distance to lots of great shops and attractions. We got upgraded to a suite, which was beautiful and clean, and the staff could not have been more helpful. Lots of restaurants nearby and the hotel also offers free internet in its business center, which impresses me. I am so sick of being ripped off by hotels for internet. I would not hesitate to stay here again.

  • Stayed September 2010, traveled with family
    • Value
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Helpful?
2 Thank jess_bessAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, MA
Level Contributor
32 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 22, 2010

Really nice boutique hotel. Unbeatable location. Rooms are new, large and well-maintained. Bathrooms beautiful and spacious. Service was very good.

My only complaint was the bed and pillows. Both were a little disappointing. Relatively rough sheets, and oddly firm pillows. And hallways were a little noisy, so sleeping was only OK.

But overall, this is a great place to stay, and I'd come back anytime.

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
2 Thank GilFennerty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Grand Chicago Riverfront

Property: Wyndham Grand Chicago Riverfront
Address: 71 East Upper Wacker Drive, Chicago, IL 60601-3755
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#22 Spa Hotel in Chicago
#29 Romantic Hotel in Chicago
#29 Green Hotel in Chicago
#38 Family Hotel in Chicago
#39 Luxury Hotel in Chicago
#66 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Wyndham Grand Chicago Riverfront 4*
Number of rooms: 334
Official Description (provided by the hotel):
The Wyndham Grand Chicago Riverfront boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Freshly renovated, the hotel updated guest rooms, 24-hour complimentary fitness and business centers, and Hoyt's Chicago-an in-house restaurant located on the lobby level of the hotel. This all-day dining venue features culinary delights inspired by Midwestern tastes and locally grown produce. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more. ... more   less 
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Also Known As:
71 Hotel Chicago
Hotel 71 Chicago

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