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“Adequate and comfortable”

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Wyndham Grand Chicago Riverfront
Ranked #66 of 190 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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4,658 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (759)
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English first
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 16, 2014

Had a great experience at this hotel. The staff were EXCEEDINGLY friendly and helpful, I had a fantastic view from my hotel room, the beds were almost TOO comfortable, the rooms were clean, the bathroom was spacious, and everything looked fancy despite the very reasonable price. Had everything we needed. They even listened to the goofy special request I made!

The location is great, on the edge of downtown Chicago and just up from millennium park. I did have to walk quite a bit to get to other sights, but this wasn't an issue to me. Taxis are very easy to get from outside the hotel should you prefer that. A bakery and 7-11 are nearby for quick food, and two restaurants are directly next door (though I didn't try them).

The only complaints I have is that the wifi was unreliable and tended to drop me and my friend. The showers are also quite low pressure, as another reviewer pointed out.

But yes, for the most part, staying here was a great experience and I'd recommend it to anyone visiting Chicago!

My room was a double queen room.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ergh321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, March 17, 2014
Dear Andrew G--
Thank you so much for your review. We're very happy to hear that you enjoyed your stay with us and that you plan to return! I apologize for the WiFi, but assure you we are in the process of upgrading it for more reliable service. We look forward to welcoming you back the next time you find yourself in Chicago.

Warm Regards-
Bob Holland
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 14, 2014

Positives: Our room was lovely. Corner room with river and city views. Nice location. Bathroom very modern and nice to look at. Negatives: We were a family of 3, and the spacious bathroom included a lovely dressing area, which unfortunately was inside the bathroom proper rather than separated, so there was no privacy, which limited its usefulness. Walls are very thin and main doors cannot be closed without noise. Noisy neighbors a problem at night. Concierge not helpful for tourist information. Restaurant food was excellent, but very expensive and service very slow. Took us a day to discover the Corner Cafe a few doors down. Beds were only marginally comfortable. Not my first choice for Chicago. My impression was that this is primarily a business traveler's hotel.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
1 Thank Nora B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, March 17, 2014
Dear Nora B-
Thank you so much for your review. I want to assure you that all of your comments and concerns will be taken into consideration. I am very pleased to hear that you enjoyed your room, for the most part and apologize if the set up wasn't fit for your family. We're happy to accommodate you as best we can, feel free to inquire about rooms and their lay outs next time you are making a reservation with us. We do hope that you will stay with us again when returning to Chicago.

Warm Regards-
Bob Holland
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 14, 2014 via mobile

Spacious rooms, wonderfully comfortable bed, clean updated bathroom, great location. Excellent value. Close to anything you want to do downtown. What's not to love? I highly recommend this hotel for business or pleasure. It was a great find.

Stayed March 2014, traveled on business
Helpful?
Thank MQCW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, March 17, 2014
Dear MQCW--
Thank you so much for your wonderful review, we're very pleased you enjoyed your stay. We hope to see you again soon when you are visiting Chicago.

Warm Regards-
Bob Holland
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Grand Chicago Riverfront

Property: Wyndham Grand Chicago Riverfront
Address: 71 East Upper Wacker Drive, Chicago, IL 60601-3755
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in Chicago
#29 Romantic Hotel in Chicago
#29 Green Hotel in Chicago
#38 Family Hotel in Chicago
#40 Luxury Hotel in Chicago
#66 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Wyndham Grand Chicago Riverfront 4*
Number of rooms: 334
Official Description (provided by the hotel):
The Wyndham Grand Chicago Riverfront boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Freshly renovated, the hotel updated guest rooms, 24-hour complimentary fitness and business centers, and Hoyt's Chicago-an in-house restaurant located on the lobby level of the hotel. This all-day dining venue features culinary delights inspired by Midwestern tastes and locally grown produce. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more. ... more   less 
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Also Known As:
71 Hotel Chicago
Hotel 71 Chicago

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