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“Great Stay”

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Wyndham Grand Chicago Riverfront
Ranked #66 of 190 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
Toronto, Ontario, Canada
Level 5 Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Great Stay”
Reviewed November 5, 2013

Note: We stayed from Saturday to Monday and there was construction going on at the hotel. We did not hear any of it until Monday (9am), so if that bothers you, you should wait for the construction to end.


Our stay at the hotel however, was great. Everything from the room, to the staff and especially the location was amazing.

The staff was very friendly and helpful and our check-in and check-out took no longer than 5 minutes.

The room was great! Clean, modern, big shower, big bed, 2 TVs and overall everything you need in a hotel room. (See photos)

Location is amazing because its a walking distance from pretty much everything.

I honestly don't have anything negative to add about this hotel. I would definitely stay here again.

Parking: this is overall an issue in Chicago. Valet parking at the Hotel is $60 per night. I just found a "self park" 3 minute walk away from the hotel and it cost me $76 for 2 nights.

Room Tip: I believe that any room #12+ is facing the street (which is beautiful) (example: on floor 9, rooms t...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, November 15, 2013
Dear Kon R-
Thank you so much for your positive feedback. We thank you for taking the time to leave us such positive comments and are thrilled you enjoyed your stay. We hope for the opportunity to welcome you back to Chicago soon.

Warm Regards,
Bob Holland
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Peoria, Illinois
Level 2 Contributor
5 reviews
4 hotel reviews
Reviewed November 4, 2013

We stayed at the Wyndham Grand for a weekend on the Magnificent Mile and a show in Theater District. Hotel staff was great. We arrived several hours before official check-in time, but they found us a room and let us check in. Since it was next to the elevator, I assume it was NOT one of the best rooms (odd shape), but it was still nice. River view was great. Elevator noise was not bad. Location was very convenient for both Michigan Avenue and theaters. Tons of restaurants in the area to choose from (better than one in hotel). Rating would be much better had the construction crew not started banging on our walls at 8:20 am loud enough we couldn't even watch TV. They said there was not supposed to be any construction near us and took some off our bill. I will stay there again, but not until the construction is complete.

Room Tip: It was interesting to watch the view of the river change over time.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank petbox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, November 5, 2013
Hello-
Thank you for taking the time to leave us your feedback. I am very pleased that you enjoyed your trip to Chicago but do apologize that the construction noise was an issue. We do try to make it a priority that our guests not be disturbed by our renovations and I am sorry that it interrupted your stay. We do hope you will stay with us again when we have finished our updates and thank you for your understanding.

Warm Regards,
Bob Holland
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 3, 2013

We stayed here for the weekend of the Chicago Marathon. Very convenient location close to everything we wanted for the weekend. Modern Decor throughout the hotel and the rooms. Possibly the most comfortable hotel bed I have ever slept in. Would definitely stay here again!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Balvenie14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Wyndham Grand Chicago Riverfront, responded to this review, November 4, 2013
Thank you for taking the time to provide this feedback. We appreciate your kind words and will share them with our staff. We are glad you enjoy staying with us for the Chicago Marathon. We look forward to your next visit.
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Grand Cayman
Level 4 Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 31, 2013

We recently stayed at this hotel while my husband participated in the Chicago marathon. I am a discerning traveller but have nothing but positive feedback to give this one! The location was excellent - we were able to walk to lots of shops/restaurants etc, had a view of the river and the concierge Anthony was exceptional. He booked me a hair cut which I was thrilled with in a local salon, my husband a sports massage after the marathon and generally made us feel extremely welcome - nothing was too much trouble. My husband ended up leaving his sunglasses behind in the room and they very efficiently shipped them to us.

We will be back!

Room Tip: Not sure if all the rooms have a river view but maybe worth asking just in case.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HelenMcErlean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, November 1, 2013
Hello-
Thank you so much for your wonderful review! I am so happy to hear that you enjoyed your stay and that we could be of service to you during your visit. I will pass along you compliments to Anthony.
We look forward to welcoming you back to Chicago soon.

Warm Regards,
Bob Holland
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Grand Chicago Riverfront

Property: Wyndham Grand Chicago Riverfront
Address: 71 East Upper Wacker Drive, Chicago, IL 60601-3755
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in Chicago
#29 Green Hotel in Chicago
#29 Romantic Hotel in Chicago
#38 Family Hotel in Chicago
#40 Luxury Hotel in Chicago
#66 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Wyndham Grand Chicago Riverfront 4*
Number of rooms: 334
Official Description (provided by the hotel):
The Wyndham Grand Chicago Riverfront boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Freshly renovated, the hotel updated guest rooms, 24-hour complimentary fitness and business centers, and Hoyt's Chicago-an in-house restaurant located on the lobby level of the hotel. This all-day dining venue features culinary delights inspired by Midwestern tastes and locally grown produce. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more. ... more   less 
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Also Known As:
71 Hotel Chicago
Hotel 71 Chicago

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