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“the perfect location with an amazing view”

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Wyndham Grand Chicago Riverfront
Ranked #64 of 188 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
Chicago
1 review
“the perfect location with an amazing view”
Reviewed August 25, 2013

This hotel is well located right at the chicago River and close to most of the best attractions in downtown Chicago( Millennium Park, the Magnificent mile,Navy Pier, Shedd aquarium and many others).The staff were very friendly and helpful, i cant wait to come back .

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Julia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, August 26, 2013
Dear Julia S,

Thank you for the wonderful review! I'm glad you enjoyed your stay, especially our location in downtown Chicago and friendly staff. We look forward to welcoming you back again soon!

Sincerely,
Bob Holland
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Buffalo, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 25, 2013

Main room/bedroom did not have a mirror which made me wait until the bathroom was free. Dirt could be spotted in areas of the main/bedroom. For three days maid service did. Not leave adequate number of towels for three guests. Had to call all three days for towels. Bathroom had mold. Configuration of sink counter not suitable for makeup area, no room to place makeup containers.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank J. David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, August 26, 2013
Dear J. David S,

Thank you for taking the time to leave us your feedback. I would like to sincerely apologize for the issues you experienced during your stay and assure you that we take guest feedback very seriously. We strive to provide our guests with outstanding service and accomodations. We would love to learn more about your stay and have another chance to win you over. Please feel free to contact our Front Desk Manager Mike Eizenberg at meizenberg@wyndham.com at your convenience.

Sincerely,
Bob Holland
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Grand Chicago Riverfront

Property: Wyndham Grand Chicago Riverfront
Address: 71 East Upper Wacker Drive, Chicago, IL 60601-3755
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#22 Spa Hotel in Chicago
#29 Romantic Hotel in Chicago
#29 Green Hotel in Chicago
#38 Family Hotel in Chicago
#39 Luxury Hotel in Chicago
#66 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Wyndham Grand Chicago Riverfront 4*
Number of rooms: 334
Official Description (provided by the hotel):
The Wyndham Grand Chicago Riverfront boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Freshly renovated, the hotel updated guest rooms, 24-hour complimentary fitness and business centers, and Hoyt's Chicago-an in-house restaurant located on the lobby level of the hotel. This all-day dining venue features culinary delights inspired by Midwestern tastes and locally grown produce. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more. ... more   less 
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Also Known As:
71 Hotel Chicago
Hotel 71 Chicago

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