The staff here are great, helpful and friendly. Unfortunately they have a wreck of a hotel in which to work. It is old and shows it. Peeling paint, worn-out carpets, creaky stairs and just a general griminess. My first room had cable that only worked intermittently. The staff was great getting me into a new room immediately. A room with a mattress that sagged so much in the middle it almost touched the floor. Not kidding! Also, the TV listings in the room were incomplete (they didn't list the NFL Network, missed half the game). Yes, the location is great, but the hotel is old and very overpriced.
- Official Description (provided by the hotel):
- Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions. ... more less
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- Also Known As:
- Congress Plaza Chicago
- Hotel Congress Plaza
- Congress Hotel Chicago
- Congress Plaza Hotel Chicago