These are my observations of the Congress Hotel from 8/1/11 to 8/3/11. We arrived two hours before check-in and asked about storing our luggage after walking from Union Station in the 90 degree heat, but the desk clerk asked about our reservation and gave us our keycards to room 1158 in the north tower.
The room: was clean, AC was working great, good water pressure, hot water quickly - some reviews have been critical of these things. The view was of the south tower and the center section of the hotel below. The bed was a standard king with newer furnishings, but it looked like someone previous had left the hot coffee pot on the desk and ruined the finish. the bathroom had newer fixtures. The shower was well above my 6'2" height. I did notice that whoever remodeled the bathroom used a different shade of tile for the last row and didn't put anything over the exposed edge of the corner. The room was quiet except that the Ltrain was behind the hotel, but it is Chicago and part of the character of being downtown. They were setting up for Lollapalooza this weekend and blocking off Grant Park.
The staff was always helpful and courteous.
I booked the room from the hotel's website as they offered a better discount than the major booking websites(run of the house=$111/night + taxes). I believe it was a good bargain after watching prices for a few weeks.
We would stay again because of the price and location.
- Official Description (provided by the hotel):
- Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions. ... more less
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- Also Known As:
- Congress Plaza Chicago
- Hotel Congress Plaza
- Congress Hotel Chicago
- Congress Plaza Hotel Chicago