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“Great location!”

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Chicago Marriott Downtown Magnificent Mile
Ranked #106 of 192 Hotels in Chicago
Reviewed November 19, 2012

This is the 2nd time I've stayed in this hotel. It is perfectly located, right on the mag mile! I had my daughter & niece and they loved that they were in the middle of the shopping! The lobby has great seating and a vibe that I can't explain. There is a lot of activity going on in the lounge which is right in the middle of everything. There are also quiet spots to sit and talk in. The beds are comfortable. The rooms are standard size. There were 4 of us in the room and we managed without being too cramped. We used the room as a jumping off point for other activities. The room was clean and quiet, if not a little dated. We had 2 queen beds, there was one chair and then the computer chair. The bathroom was a little small, you couldn't have 2 people getting ready in it at a time. We did not partake of the restaurants so I cannot speak to the quality. The staff were friendly and helpful. Again, the location is awesome. You can walk to just about anything you want. If you don't want to walk, it's easy to catch a taxi or use the public transportation system. I cannot say enough, great location!

  • Stayed: November 2012, traveled with family
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Thank tbear8688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,846 - 1,852 of 2,747 reviews

Reviewed November 18, 2012

This hotel is situated on a great location: the Magnificant Mile, close to many shops, Jazz bars, etc. The rooms are old. The air is really dry. We had issues with our throats and noses due to the dry air. The quality of food during lunch and dinner was poor. During dinner the served meat was cold. The rooms are expensive. This is not value for money and therefore I would not recommend this hotel for your trip.

  • Stayed: November 2012, traveled on business
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Thank Sandy5611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2012

Recently stay in Chicago at the Marriott on the Magnificent Mile, the service was excellent unfortunately you have to pay 14.95 a day for internet service and you cannot control the temp in your room.

  • Stayed: November 2012, traveled on business
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Thank LadyCoder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2012

This hotel is very centrally located; great restaurants and shopping around this area and you can walk to the museums.

This is more of a business/conference hotel so if you are looking for a nice atmosphere, you might want to look someplace else.

The service is excellent: the staff can give you great advice on sightseeing, restaurant, bars etc. and they really know these things.

Unfortunately the noise isolation is poor: I stayed in the 32 floor and could hear the sirens during the nights. You can also hear noises from the corridor; the cleaning crew is eager to start cleaning early, so you can hear them knocking on doors around 8 o'clock. My advice: use earplugs.

The price for the room is quite high, and they still want to charge you extra for wifi. In my opinion, wifi should be free considering the price and that this is a business hotel.

  • Stayed: November 2012, traveled on business
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Thank Nick189934
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2012

I have stayed here many times on business over the years and I must say the cleanliness of the rooms and quality is what makes me love this place the most. It is in a very crowded, busy and touristy location which can be a little maddening but I must say it was a very enjoyable experience. On of the concierges Jon was very helpful with suggesting things to do in the area. There a lot of great restaurants in the area and the convenience to everything around the city is really what makes it a quality place to stay.

Room Tip: Get a room on a higher floor, the views are incredible!
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  • Stayed: July 2012, traveled on business
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Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2012

I have to say, this hotel has excellent customer service. Yes, the lobby is crowed and very busy, but the staff seems unfazed and always eager to give the attention each guest needs. The rooms are nice traditional size rooms - not too special. Everything was clean. I attended several conferences here and the facilities are great.

  • Stayed: November 2012, traveled on business
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Thank JBBTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2012

Service is great. My room had a view over city and harbor. The bar is lively but the lobby has also quiet places where you can read and chat. The magnificent mile is the right place to be in Chicago. It is close to everything, a cinema is close by and shopping malls are next door.

Room Tip: Upper floor
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  • Stayed: March 2012, traveled on business
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Thank Mwesser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chicago Marriott Downtown Magnificent Mile

Address: 540 N Michigan Ave, Chicago, IL 60611-3890
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#65 Luxury Hotel in Chicago
#88 Family Hotel in Chicago
Price Range: $127 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chicago Marriott Downtown Magnificent Mile 4*
Number of rooms: 1198
Official Description (provided by the hotel):
We're not your average Michigan Avenue hotel. We're your host to help you experience Chicago to its fullest. Magnificent shopping. Renowned dining. Chicago's top attractions - Navy Pier, American Girl Place, Millennium Park, Theaters and Museums- a walk away. And when you are done exploring, we've got renovated luxury Chicago hotel rooms to relax and recharge. With 90,000 sq. ft. of versatile event space, we are a Chicago luxury hotel that provides a polished setting for productive business engagements, cherished social gatherings, and elegant wedding receptions. When you are with us, forget your standard hotel lobby and discover the M.I Greatroom, where business and pleasure come together in an expansive, comfortable, workable place. Grab a bite at Rush Street Pantry, our new lobby marketplace concept, with Chef-crafted food focusing on fast, fresh, gourmet options. At the Chicago Marriott Downtown Magnificent Mile Hotel, we don't want to just be your place to stay. We want to help you travel brilliantly. ... more   less 
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Also Known As:
Marriott Chicago Downtown Magnificent Mile Hotel Chicago
Chicago Marriott

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