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“Great hotel great location”
Review of Hilton Chicago

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Hilton Chicago
Ranked #101 of 190 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Miami, Florida
Level 5 Contributor
98 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Great hotel great location”
Reviewed May 17, 2014

This hotel never disappoints. It's in an excellent location with easy access to sights. Facilities and staff are very good - always anxious to help. Even though this hotel is very large, rooms and bathrooms are always clean. I continues to stay here when in Chicago.

Room Tip: Ask for a lake view room.
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Latoya519
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Manager at Hilton Chicago, responded to this review, May 20, 2014
Dear Valued Guest,
Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our great hotel, great location and the quality of service you received from our staff. I am pleased to hear the staff was anxious to help and that you enjoyed our clean facility.
We look forward to your future visits and the opportunity to serve you for many more years in the true spirit of hospitality for which Hilton Hotels are known.

Sincerely,
Michael F. Hooper
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Chicago, United States
1 review
Reviewed May 17, 2014

No complaints at all. Room was clean and neat. Staff was courteous and professional. Good location. Minor problem with AC was fixed quickly and correctly. Entire place was clean. Would stay there again.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank James O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Manager at Hilton Chicago, responded to this review, May 20, 2014
Dear Valued Guest,
Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to hear you had a great weekend stay! I am delighted to hear of your appreciation of the Hilton Chicago, good location and the quality of service you received from our staff.
We look forward to your future visits and the opportunity to serve you for many more years in the true spirit of hospitality for which Hilton Hotels are known.

Sincerely,
Michael F. Hooper
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmette, United States
1 review
Reviewed May 17, 2014

Just spent Mothers Day at the hotel. Enjoyed all the lovely amenities the hotel has to offer. The children had a great time in the pool. I enjoyed the sundeck. We then had a delicious Mothers Day brunch in their restaurant. Was a little disappointed it wasn't in their beautiful ballroom.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lourdes C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Manager at Hilton Chicago, responded to this review, May 20, 2014
Dear Valued Guest,
Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of the Hilton Chicago and the delicious Mother’s Day brunch. I am pleased to hear you enjoyed all our lovely amenities and the children had a great time in the pool.
We look forward to serving you for many more years in the true spirit of hospitality for which Hilton Hotels are known.

Sincerely,
Michael F. Hooper
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, United States
2 reviews
Reviewed May 16, 2014

This beautiful old hotel, near the Art Institute, figured prominently in the 1968 Democratic National Convention riots. As large as a cruise ship, it has tons of amenities and nice common areas. Have breakfast by the fireplace and look out over the park across the street. The restaurants seemed pricey, but convenient for the many business people and families staying here. Concierges are especially helpful. TV and internet service a bit clunky.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Priscilla N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Campbell, California
Level 4 Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed May 16, 2014

Stayed 5 nights for business conference - good hotel - good hotel service for attendees - hotel in middle of refurbish so request updated room if possible - jr. suites are very nice - regular double rooms have 2 bathrooms which is very handy if traveling with roommate or family.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank lkrause
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Manager at Hilton Chicago, responded to this review, May 20, 2014
Dear Valued Guest,
Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our great hotel and service especially, the rooms with 2 bathrooms. We have a long and hard earned reputation for guest satisfaction and it’s always good to hear we are meeting the expectations of our guest.
We look forward to your future visits and the opportunity to serve you for many more years in the true spirit of hospitality for which Hilton Hotels are known.

Sincerely,
Michael F. Hooper
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey, United States
1 review
Reviewed May 16, 2014

Staff was very professional at check in and check out. Room was good size and clean. Staff was helpful on local attractions. A few blocks across the street to the lake. I would definitely stay here again. Nice restaurants in every direction

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Naimah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAK HILL
Level 2 Contributor
5 reviews
4 hotel reviews
Reviewed May 16, 2014

Went to Chicago with friends and husband during Easter week. Couldn't believe the value we received booking with hotel directly. Everything was fine and we had a wonderful stay. Hotel is right downtown and close to shopping, museum, restaurants...The only con was we opted to pay extra for a lake view--room was much smaller than I anticpated. Would not do that again.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Pami101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Chicago

Property: Hilton Chicago
Address: 720 South Michigan Avenue, Chicago, IL 60605-2116
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Green Hotel in Chicago
#62 Luxury Hotel in Chicago
#68 Family Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Chicago 4*
Number of rooms: 1454
Official Description (provided by the hotel):
Classic meets cool as Hilton Chicago embarks upon a $150 million renovation in celebration of our 85th birthday. The fresh, new vibe inspired by traditional, design rich elements pulls its inspiration from the hotel’s original architecture and intertwines a dynamic and contemporary spin. With the renovation underway, the hotel has already introduced over 400 new guest rooms, 13 new hospitality suites, a new technologically versatile Grab & Go – SNAX and a new restaurant with private dining space and bar – 720 South Bar & Grill. The new contemporary guestrooms have been cultivated with ornamental lacquer finishes, soft leather and rich, bronze wood detailing accented by a cool color palette of velvet and silk textured accents. Guestroom media capabilities include a 37 inch flat screen television, in room touch concierge panel, HCN Navigator computer and wireless and wired internet access. Following a day exploring Chicago, decompress at the largest Chicago hotel athletic club with running track, take a dip in our indoor pool facility or catch some rays on our sundeck during the spring and summer months.Located on Michigan Avenue in the South Loop, the Hilton Chicago is 1.6 miles to McCormick Place, along the Shuttle Route to McCormick Place and the first stop on the returning route from the convention center. Directly across the street from Grant Park and walking distance to Millennium Park, Buckingham Fountain, Shedd Aquarium, Field Museum, Adler Planetarium, Lake Michigan, Buddy Guy’s Legends, South Loop dining and art galleries, Museum of Contemporary Photography, The “Loop” – Chicago’s Financial district, State Street Shopping, Soldier Field as well as two short “L” stops to Chinatown. ... more   less 
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Also Known As:
Hilton Chicago Hotel Chicago
Hilton Hotel Chicago
Chicago Hilton Hotel
Hilton Towers Chicago
Hilton Chgo Hotel

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