We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect Getaway Weekend”
Review of Hilton Chicago

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hilton Chicago
Ranked #102 of 192 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Reviewed May 5, 2014

Traveled to the area to look at colleges, and this hotel is in the perfect place, central to the lake, restaurants, and nightlife. Staff was amazing and the Hotel was clean and beautiful!! It also has a great little cafe eatery that offers high quality quick food options.

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Bridget L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Manager at Hilton Chicago, responded to this reviewResponded May 7, 2014

Dear Valued Guest,
Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our beautiful hotel and with the quality of service you received from our staff. I was delighted to hear you found us centrally located to the lake, restaurants and nightlife and enjoyed SNAX, our grab and go store.
We look forward to many more years of serving you in the true spirit of hospitality for which Hilton Hotels are known.

Sincerely,
Michael F. Hooper
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (5,299)
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,959 - 2,965 of 5,300 reviews

Reviewed May 4, 2014

Stated the the Hilton Chicago for a conference. The experience was outstanding. The location to all the downtown shows, dining a shopping is exception. All the staff were pleasant and helpful. Even the taxi driver where my wallet dropped made the effort to call my work and get it back to me.

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Meg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Manager at Hilton Chicago, responded to this reviewResponded May 6, 2014

Dear Valued Guest,
Thank you for taking time to share your comments regarding your recent stay with us. It was a pleasure to receive your comments and to learn of your appreciation of our location and with the quality and the service you received from our staff. I was delighted to hear your experience was outstanding and that the taxi driver returned your wallet. We have a long and hard earned reputation for guest satisfaction and it’s always good to hear that our hotel is meeting the expectations of our guests.
We look forward to serving you for many more years to come in the true spirit of hospitality for which Hilton Hotels are known.

Sincerely,
Michael F. Hooper
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2014

I was looking for a good deal to extend a business trip in Chicago so turned to Hotwire. Chose the Hilton because it is close to the amazing parks - Millenium and Grant parks. This is a lovely hotel. Quiet, elegant rooms, great shops/restaurants, pool, hot tub and sauna, fitness center. Nice oasis and right outside are parks, shopping, etc. Request a room with a view of Lake Michigan. Kids would enjoy this hotel too. Would stay here again for sure.

Stayed: May 2014, traveled on business
Thank megano1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Manager at Hilton Chicago, responded to this reviewResponded May 6, 2014

Dear Valued Guest,
Thank you for taking time to share your comments regarding your recent stay with us. It was a pleasure to receive your comments and to learn of your appreciation of our lovely and elegant hotel and our fabulous location to the surrounding parks, restaurants and shopping. I was delighted to hear you enjoyed our hot tub, sauna and Athletic club and that the kids enjoyed the hotel too.
We are pleased to hear you will stay with us again and we look forward to serving you for many more years to come in the true spirit of hospitality for which Hilton Hotels are known.

Sincerely,
Michael F. Hooper
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2014

The front desk clerk who checked us in was attentive to, & engaged with, us. She responded appropriately to comments and questions, rather than cutting us off to move us along. She offered us free breakfast coupons and fitness room use, for no apparent reason (to us).

We loved the rest of the hotel, but marvelled at our clerk, CK.

Room Tip: 1.Ask for a renovated room: some have two double beds, and two bathrooms. We loved having the two b...
See more room tips
  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PJE6524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Manager at Hilton Chicago, responded to this reviewResponded May 6, 2014

Dear Valued Guest,
Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of the Hilton Chicago and the quality of service you received from our Front Office team member. I was pleased to hear you loved our hotel and you appreciate our Green features.
We look forward to serving you for many more years in the true spirit of hospitality for which Hilton Hotels are known.

Sincerely,
Michael F. Hooper
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2014

Had a great stay at this hotel. Was there on business - conference rooms were very nice and guest room was excellent and quiet. Great location - lots of amenities and attractions within walking distance. Chicago Trolley stops right at the hotel which is very convenient. Buy a 3 day pass and have a taxi after you're done your tour!

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Tawnya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Manager at Hilton Chicago, responded to this reviewResponded May 6, 2014

Dear Valued Guest,
Thank you for taking time to share your comments regarding your recent stay with us. It was a pleasure to receive your comments and to hear you had a great experience during your stay I was delighted to hear of your appreciation of our convenient location to the surrounding attractions and that you enjoyed your quiet and very nice guestroom.
We are pleased to hear you will stay with us again and we look forward to serving you for many more years to come in the true spirit of hospitality for which Hilton Hotels are known.

Sincerely,
Michael F. Hooper
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2014

Stayed here for a large conference. Tons to do inside and outside. LOVED the work-out facility with the track and tons of weight equipment. Historic hotel with photos posted of major dignitaries staying here, including the Obama who held his first cabinet meeting after giving his inauguration speech outside. Couple blocks away from Chicago's Institute of Art. Manicured gardens and sculptures outside for walking around. Minutes from great restaurants in Chicago. Would definitely stay here again. Room was fantastic and traditionally designed. Also, loved the bar and spent a few nights there - lots of people there to meet.

Room Tip: Website shows contemporary rooms also - I would suggest asking about it. The two rooms I saw inside...
See more room tips
  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lovetotravel10000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Manager at Hilton Chicago, responded to this reviewResponded May 6, 2014

Dear Valued Guest,
Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of the historic Hilton Chicago and all its photos of dignitaries. I was pleased to hear you found our location convenient to the surrounding museums and restaurants and that you found your room fantastic and loved our track and equipment in our Athletic Club and of our 720 bar.
We are delighted to hear you will definitely stay with us again. We look forward to serving you for many more years in the true spirit of hospitality for which Hilton Hotels are known.

Sincerely,
Michael F. Hooper
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2014

Last night I had the pleasure of being at a fundraising dinner at the Hilton Chicago - the experience could not have been better! The catering team did an extraordinary job the entire evening -- making sure everything went well and responding quickly and efficiently to all our needs/requests.

The food was prepared and presented superbly and the service was outstanding! Job well-done Hilton Chicago!

  • Stayed: April 2014, traveled on business
    • Cleanliness
    • Service
Thank Tom4141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Manager at Hilton Chicago, responded to this reviewResponded May 6, 2014

Dear Valued Guest,
Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of the Hilton Chicago and the quality of service you received from our staff especially, the catering team. We have a long and hard earned reputation for guest satisfaction and it’s always good to hear that our hotel is meeting the expectations of our guests.
We look forward to serving you for many more years in the true spirit of hospitality for which Hilton Hotels are known.

Sincerely,
Michael F. Hooper
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Chicago hotels
Downtown / The Loop
Palmer House A Hilton Hotel
Downtown / The Loop
Hyatt Regency Chicago
Hyatt Regency Chicago
#87 of 192 in Chicago
7,012 reviews
Show Prices
Show Prices
Show Prices
South Loop
Hyatt Regency McCormick Place
Streeterville
Sheraton Grand Chicago
Sheraton Grand Chicago
#75 of 192 in Chicago
5,117 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Chicago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Chicago

Address: 720 South Michigan Ave, Chicago, IL 60605-2116
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Green Hotel in Chicago
#62 Luxury Hotel in Chicago
#68 Family Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
Price Range: $110 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Chicago 4*
Number of rooms: 1454
Official Description (provided by the hotel):
Classic meets cool as Hilton Chicago embarks upon a $150 million renovation in celebration of our 85th birthday. The fresh, new vibe inspired by traditional, design rich elements pulls its inspiration from the hotel’s original architecture and intertwines a dynamic and contemporary spin. With the renovation underway, the hotel has already introduced over 400 new guest rooms, 13 new hospitality suites, a new technologically versatile Grab & Go – SNAX and a new restaurant with private dining space and bar – 720 South Bar & Grill. The new contemporary guestrooms have been cultivated with ornamental lacquer finishes, soft leather and rich, bronze wood detailing accented by a cool color palette of velvet and silk textured accents. Guestroom media capabilities include a 37 inch flat screen television, in room touch concierge panel, HCN Navigator computer and wireless and wired internet access. Following a day exploring Chicago, decompress at the largest Chicago hotel athletic club with running track, take a dip in our indoor pool facility or catch some rays on our sundeck during the spring and summer months.Located on Michigan Avenue in the South Loop, the Hilton Chicago is 1.6 miles to McCormick Place, along the Shuttle Route to McCormick Place and the first stop on the returning route from the convention center. Directly across the street from Grant Park and walking distance to Millennium Park, Buckingham Fountain, Shedd Aquarium, Field Museum, Adler Planetarium, Lake Michigan, Buddy Guy’s Legends, South Loop dining and art galleries, Museum of Contemporary Photography, The “Loop” – Chicago’s Financial district, State Street Shopping, Soldier Field as well as two short “L” stops to Chinatown. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Agoda, Hotwire, Orbitz, HotelsforEveryone, Cheap Tickets, getaroom.com and HotelsClick so you can book your Hilton Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Chicago Hotel Chicago
Hilton Hotel Chicago
Chicago Hilton Hotel
Hilton Towers Chicago
Hilton Chgo Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing