We booked the Hilton Chicago online via an opaque service where you name your own price, at a substantial discount off rack rate. Check-in was easy and we were assigned a high room with two beds that had evidently been recently re-modeled. This was a wheelchair-accessible room, but rather than compromise, the room had two bathrooms, a standard shower/tub, and a roll-in shower. The furnishings were clean and modern, the bedding comfortable, and climate control worked well. When I was ready to depart, I tried to check-out using the automated TV system, but it was non-functional. Bad Hilton.
Now my big complaint: There was a computer monitor of some sort in the room (flat panel display) which was welcoming me to the room by name, and pushing me to interact with it. This was both creepy and annoying--very reminiscent of the billboards calling after Mr. Anderton in MINORITY REPORT. And like those billboards, I couldn't seem to get the monitor to turn off and leave me alone. I was ready to defenestrate the whole thing. It even woke me up in the morning by it's lighting up the otherwise dark room. Furthermore, this monitor had a webcam built-in to it, aimed directly at the bed. VERY inappropriate. In the future, if such consoles appear in hotel rooms I will demand that the hotel either remove it or provide a covering to hide it. You should, too.
- Official Description (provided by the hotel):
- Classic meets cool as Hilton Chicago embarks upon a $150 million renovation in celebration of our 85th birthday. The fresh, new vibe inspired by traditional, design rich elements pulls its inspiration from the hotel’s original architecture and intertwines a dynamic and contemporary spin. With the renovation underway, the hotel has already introduced over 400 new guest rooms, 13 new hospitality suites, a new technologically versatile Grab & Go – SNAX and a new restaurant with private dining space and bar – 720 South Bar & Grill. The new contemporary guestrooms have been cultivated with ornamental lacquer finishes, soft leather and rich, bronze wood detailing accented by a cool color palette of velvet and silk textured accents. Guestroom media capabilities include a 37 inch flat screen television, in room touch concierge panel, HCN Navigator computer and wireless and wired internet access. Following a day exploring Chicago, decompress at the largest Chicago hotel athletic club with running track, take a dip in our indoor pool facility or catch some rays on our sundeck during the spring and summer months.Located on Michigan Avenue in the South Loop, the Hilton Chicago is 1.6 miles to McCormick Place, along the Shuttle Route to McCormick Place and the first stop on the returning route from the convention center. Directly across the street from Grant Park and walking distance to Millennium Park, Buckingham Fountain, Shedd Aquarium, Field Museum, Adler Planetarium, Lake Michigan, Buddy Guy’s Legends, South Loop dining and art galleries, Museum of Contemporary Photography, The “Loop” – Chicago’s Financial district, State Street Shopping, Soldier Field as well as two short “L” stops to Chinatown. ... more less
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- Also Known As:
- Hilton Chicago Hotel Chicago
- Hilton Hotel Chicago
- Chicago Hilton Hotel
- Hilton Towers Chicago
- Hilton Chgo Hotel