I did not actually stay at the Inn of Chicago. I booked a reservation via Amtrak hotels. I wanted a room for one night, but did not notice that the site had defaulted check in and check out dates for a week. Before I realized my error, I had booked a hotel room for 7 nights for close to $1000. I immediately tried to cancel the reservation but received the message that whether I canceled or not, I would not be refunded. The next day I called Orbitz and the policy was repeated to me. I explained the situation and was told I could try calling the hotel to see if they would not charge Orbitz. After a few phone calls back and forth, I asked to speak to the hotel manager, and though he said the nonrefundable policy was driven by the contract between the hotel and Orbitz, he said he would contact Orbitz to communicate that the hotel would not charge Orbitz for the reservation, and requested they refund my money. In spite of several conflicting emails from Orbitz and the Amtrak site over the course of several days stating that they could not refund my money, I received an email from the hotel assistant manager confirming that Orbitz would refund my money. Fortunately that occured today. I am grateful for the effort made by the hotel manager and assistant manager to make this happen.
- Official Description (provided by the hotel):
- Experience the essence of the Windy City, without the high price, at the Inn of Chicago. Just a half-block from the famed Magnificent Mile - where the city's best shopping, dining, and nightlife can be found. We offer a reasonably affordable alternative to the more expensive Chicago boutique hotels. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, getaroom.com, Hotels.com, Travelocity, HotelQuickly, Cancelon, TripOnline SA and HotelsClick so you can book your Inn of Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Inn Of Chicago Magnificent Mile, An Ascend Collection Hotel Hotel Chicago
- Hotel Chicago Magnificent Mile
- Magnificent Mile Hotel Chicago
- Inn Chicago Magnificent Mile