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“amazing area, but tiny rooms!”
3 of 5 bubbles Review of Inn of Chicago

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Inn of Chicago
Ranked #138 of 187 Hotels in Chicago
Toronto, Canada
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“amazing area, but tiny rooms!”
3 of 5 bubbles Reviewed February 8, 2013

stayed here with my family in august and i'd have to say the hotel is mediocre... The lobby is really nice and the location is near everything which is a plus.. however the rooms are on the small side... i mean i went with 7 people all of which were women.. so you can imagine how that turned out! it was quite difficult to get around. But again like i said the location was what mattered most... and we barely spent time in the room anyways!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank meds177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Inn of Chicago, responded to this review, February 26, 2013
Dear meds177,
Thank you for your review of our property. We agree that our location gives our guests unparalleled access to all Chicago has to offer. We apologize that you found our rooms to be on the small side. Please do visit us again soon.
Best,
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,717 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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English first
Missoula, Montana
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed February 3, 2013

If you are staying in Chicago you should spend the bare minimum of time in your hotel room. That said, for the price of admission, The Inn's rooms are a little on the small side and cold. The location is great, walking distance to lots of great restaurants and bars, and the proximity to public transportation means that attractions and sites around the city are readily accessible. The front desk personnel were helpful and friendly. Overall, its an OK hotel-nothing offensive, nothing amazing.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Boone406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Inn of Chicago, responded to this review, February 26, 2013
Dear Boone406,
Thanks for your review of our property. We agree that our location provides great access to plethora of Chicago landmarks and attractions. We are also heartened by your feedback of our wonderful, hardworking staff. We hope to have you visit us again soon.
Best,
Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed February 1, 2013

My wife and I stayed here once. We were impressed by the lobby when we walked in, it was better than we expected. The location is on the lake side of Michigan ave and close to a lot of the downtown shopping and restaurants. The room is a pretty standard room thats a bit on the small side. There was really nothing wrong this hotel but nothing that made me want to come back either.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jawkurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Inn of Chicago, responded to this review, February 26, 2013
Dear Jawkurt,
Thanks for your review. We are happy you enjoyed our location and hope you do visit us again in the future, as we consider ourselves one of the best values in the downtown Chicago market. It would be a pleasure to serve you again soon.
Best,
Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed January 23, 2013

Great location, close to public transport, close to Navy Pier and the Mag Mile. And most of all only 3 walking blocks of the Sheraton which held the Cub Convention. Small rooms/bathrooms, however very clean and a great value. Would recommend this hotel to anyone!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
2 Thank Marta S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Inn of Chicago, responded to this review, February 4, 2013
Dear Marta S,
Thank you for your review. We are happy to learn how much you enjoyed our close proximity to Navy Pier and the Mag Mile. Thank you for recommending our hotel to fellow travelers, and it would be a pleasure to serve you again soon.
Best,
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Aust
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed January 22, 2013

This hotel was right near Magnificent Mile and had all we needed. The room we had was standard and not overly roomy, but fine for the amount of time we spent in it. The I of C might be slightly overpriced but we didn't have any issues other than having to go to the lobby for internet, more an inconvenience than a problem. I would stay here again for the convenience and a bed to sleep in.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 02KJB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Inn of Chicago, responded to this review, February 4, 2013
Dear KathBoyd,
Thank you for your review. We are happy to learn how much you enjoyed our close proximity to the Mag Mile. It would be a pleasure to serve you again soon.
Best,
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 22, 2013

You could not ask for a better location in the city of Chicago. Barely a block from Michigan Ave and with in walking distance of the train to get to Wrigley. We had a blast and the staff was very friendly and helpful. The rooms are a little small, but if you are looking to stay in your room in Chicago then why go? We are looking to stay there again in August. I did see their prices went up a little which is disappointing but we will be back soon.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank delt459
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Inn of Chicago, responded to this review, February 4, 2013
Dear delt459,
Thank you for your review. We are excited to learn how much you enjoyed our central location right off Michigan Avenue and close distance to the red line. It gives us great pleasure to hear that our staff exceed expectations during your recent stay. It would be a pleasure to serve you again soon.
Best,
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed January 21, 2013

My husband and I stayed at this hotel for his birthday weekend in January. I booked this hotel based on location and price. I requested a renovated king room (some are unrenovated). When we checked in, they put us in an unrenovated room, so we immediately called down to swtich. When I spoke with the front desk attendent, she said they could switch us; however, the renovated rooms were much smaller. I didn't realize they could get smaller than the room we were in, but no big deal, we would have rather stay in what we requested. The room is tiny indeed, so small that the TV is in the corner of the room, not in front of the bed (not enough space.) A smaller room does not bother me, we don't usually spend that much time in the room anyway. We do however, require a clean room. The room was very dirty. The carpet was extremely soiled and the bathroom had hair in the sink and shower. The renovated rooms were done extremely cheaply and are in need of renovation again. The lobby, elevators, guest hallways, and common areas are also not very clean. It looks as if they have a very poor house man/maintenane person, or none at all to clean those areas. We also had an issue the second night with noisy neighbors. We called down at 4:00am and then again at 4:45am to the front desk to let them know. Each time, they said they would send someone up; however, the noise continued for 2 hours until 6:00am. When we checked out the next morning, we let them know about the noise situation and they offered no discount or compensation of any sort. I wouldn't recommend this hotel to any one I know personally. There are several other nicer options in Chicago for about the same price.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Inn of Chicago, responded to this review, February 4, 2013
Dear Jennifer P,
Thank you for your review. We hope your husband had a memorable birthday weekend in Chicago! Our staff continuously offers their best efforts to ensure guests leave satisfied after their stay, and we're sorry to hear this was not the case for you. Allow us to sincerely apologize for your disappointing stay, but your concerns will be addressed with our housekeeping department. It is our primary responsibility to make sure our team is adhering to the strict cleanliness standards we have in place here at the Inn of Chicago. We hope to welcome you back for a much improved stay if given another chance in the future.
Best,
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Inn of Chicago

Property: Inn of Chicago
Address: 162 East Ohio Street, Chicago, IL 60611-3105 (Formerly Inn of Chicago Magnificent Mile, an Ascend Collection hotel)
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Suites Airport Transportation
Hotel Style:
Ranked #138 of 187 Hotels in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Inn of Chicago 3*
Number of rooms: 359
Official Description (provided by the hotel):
Experience the essence of the Windy City, without the high price, at the Inn of Chicago. Just a half-block from the famed Magnificent Mile - where the city's best shopping, dining, and nightlife can be found. We offer a reasonably affordable alternative to the more expensive Chicago boutique hotels. ... more   less 
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Also Known As:
Inn Of Chicago Magnificent Mile, An Ascend Collection Hotel Hotel Chicago
Hotel Chicago Magnificent Mile
Magnificent Mile Hotel Chicago
Inn Chicago Magnificent Mile

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