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“The real deal”

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The Blackstone, Autograph Collection
Ranked #40 of 190 Hotels in Chicago
Certificate of Excellence
1 review
“The real deal”
Reviewed July 30, 2014 via mobile

What a place. This hotel is as legit as it gets. Awesome staff. I'd like to give a shout out to the bell staff who were exceptionally helpful. Beautiful lobby and spacious rooms. The Blackstone is also very close to an assortment of great restaurants and not to mention, Lake Michigan. Highly recommend this superb hotel.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deven K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, General Manager at The Blackstone, Autograph Collection, responded to this review, August 2, 2014
Hi Deven,
Thanks so much for your review! I love that you loved the hotel and thought it was "the real deal"! The bellmen will be thrilled to get your shout out!
I hope that you will visit us again soon!
Best regards,
Kim C
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,949 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (487)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 29, 2014

I recently stayed at The Blackstone Hotel in Chicago. Great location. Close to shopping and Millennium Park. Staff was very accommodating and the room was amazing. It was a very relaxing stay. I will defiantly be back.

  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hillary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, General Manager at The Blackstone, Autograph Collection, responded to this review, August 2, 2014
Thanks, Hillary, for not only taking the time to write a review, but for giving the staff a "shout-out"! We appreciate the feedback and will definitely share your review with them.
come back and visit us again soon.
Best regards,
Kim C
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort lauderdale
Level 6 Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed July 29, 2014

I cannot say enough great things about this hotel. We had a gorgeous room overlooking Grant Park. Huge bathroom with nice Aveda products. Walk in Shower. Super comfy beds and pillows!
The staff was very accommodating and friendly. The hotel is in a nice location but Chicago is such a walking city. There is a Starbucks in the hotel which is convenient. All in all, it is a great hotel and I would stay there again without thinking twice.

  • Stayed July 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Audreybella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, General Manager at The Blackstone, Autograph Collection, responded to this review, August 2, 2014
Hi Audrybella,
When are you coming back? We are so happy that you enjoyed your stay, including the location of the hotel, the friendliness of the staff and the comfy-ness of the rooms! I hope that you will let us know when you plan your return visit.
Best regards,
Kim C
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wichita, Kansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 28, 2014

My family recently stayed at this hotel and LOVED it! It was my mother's first time to Chicago, and being from a small town, she was a little apprehensive. However, after being greeted by Michael (a doorman), she immediately felt comfortable and excited to explore the city. My husband and I have been blessed to travel the globe and I am being genuine when I say that Michael the nicest, most kind, considerate, and welcoming staff member that we have had the pleasure of meeting! He went the extra mile to help us find our destinations and assisted us in getting settled in (as it was our first time traveling with a 4 month old!). We would HIGHLY recommend staying here as the staff is phenomenal, the rooms are lovely and very clean, and the location is excellent!

  • Stayed July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheSkippingRecord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, General Manager at The Blackstone, Autograph Collection, responded to this review, August 2, 2014
Thank you so much, TheSkippingRecord, for taking the time to write a review! Michael is a gem and I am thrilled that he really helped you so much during your stay! Please know that we will pass on your comments to him. I am happy that the rest of the hotel met with your satisfaction and that you found the rooms to be clean and comfortable and the rest of the staff, helpful!
I hope that you come back again!
Best regards,
Kim C
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 28, 2014

I found this hotel on my last trip to Chicago and had been dying for a reason to get back to town to stay here. It did not disappoint!!
The location alone is wonderful. Just off of Grant Park, it's a lovely walk to all the great Loop attractions.
From the courteous bellman at the curb to note from my detailed housekeeper, I loved every minute of my stay! The front desk was knowledgeable about getting around the city.
Be sure to pop down to the Mercat for a glass of sangria or two.
This hotel snob will be back!

Room Tip: Club level is absolutely worth it for the wonderful views.
See more room tips
  • Stayed July 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Corey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, General Manager at The Blackstone, Autograph Collection, responded to this review, August 2, 2014
Hi Corey S,
We LOVE hotel snobs and love that you love our hotel! Thank you so much for taking the time to write a review! We are thrilled that you enjoyed it enough to make it your go to Chicago hotel!
I look forward to the next time.
Best regards,
Kim C
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plantation, Florida
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 28, 2014 via mobile

Great hotel on Michigan Av with amazing view. The staff were wonderful and great. They were very helpful. Within 5 to 10 minutes of Soldier Field, Navy Pier and museum. Across the street from Grant Park. I would highly recommend this hotel and will definitely be booking this hotel again when in Chicago.

Stayed July 2014
Helpful?
Thank Davidfoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, General Manager at The Blackstone, Autograph Collection, responded to this review, August 2, 2014
Hi DavidFly,
Thank you, thank you, thank you for your review! We are absolutely thrilled that you loved the team and thought the service was great! We love our location, too, so I am happy you found it to be convenient and that you will be visiting us again soon!
Please let me know when that is!
Best regards,
Kim C
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Framingham, Massachusetts
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 27, 2014

This location on Michigan Ave couldn't have been any better for walking to pretty much any tourist attraction The hotel is lovely and the staff is very nice. We had an interesting thing happen to us regarding our tub. It obviously had a clog and I was going to report it. But when we got back from being out of the room for a few hours, it appeared they had fixed the clog. The way we knew that is they had left the plunger in the tub. Just kind of odd sight in the lovely bathroom.

  • Stayed July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank JLHunt1002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, General Manager at The Blackstone, Autograph Collection, responded to this review, August 2, 2014
Hi JL Hunt,
Thank you very much for taking the time to write a review - I'm thrilled that you found the hotel to be in a great location and the staff to be helpful. I'm so sorry about the issue with the plunger - I have asked for some additional details so I can follow up with the team.
I hope that you will visit us again soon.
Best regards,
Kim C
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Blackstone, Autograph Collection

Property: The Blackstone, Autograph Collection
Address: 636 S Michigan Ave, Chicago, IL 60605 (Formerly Renaissance Blackstone Chicago Hotel)
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#18 Romantic Hotel in Chicago
#25 Business Hotel in Chicago
#26 Luxury Hotel in Chicago
#36 Family Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Blackstone, Autograph Collection 4*
Number of rooms: 335
Official Description (provided by the hotel):
The Blackstone in downtown Chicago is a storied architectural icon rooted in the city's legendary past, but newly updated to deliver a distinguished hospitality experience for today's discerning traveler. Previously known as the Renaissance Blackstone, this recently revitalized destination is blooming as a point of cultural and creative discovery on the Cultural Mile. The Blackstone, where epic history meets a clever contemporary attitude. ... more   less 
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Also Known As:
Renaissance Hotel Chicago
Renaissance Hotel Blackstone
Renaissance Chicago
Chicago Renaissance

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