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“Great location, great service, great hotel” 5 of 5 stars
Review of Renaissance Blackstone Chicago Hotel

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Renaissance Blackstone Chicago Hotel
Ranked #34 of 189 Hotels in Chicago
Certificate of Excellence
Bettendorf, Iowa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location, great service, great hotel”
5 of 5 stars Reviewed January 20, 2013

We stayed at the Blackstone this past weekend and really enjoyed our stay. The room was really nice and clean, the service was excellent and the food at the restaurant (particularly the breakfast) was really good. I'm a Platinum Elite member and stay at a lot of Marriot Hotels, and this was one of the better ones I've been at.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ckettmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, General Manager at Renaissance Blackstone Chicago Hotel, responded to this review, February 11, 2013
Dear ckettellman -
Thank you so much for taking the time to write a review! I am so pleased that you enjoyed your stay and that you shared it with the rest of the Tripadvisor world! We hope to be able to welcome you back, soon!
Best regards,
Kim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,667 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (416)
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English first
San Diego, California
Level Contributor
57 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed January 15, 2013

I love historic properties, and this hotel has a great facade. It's interior, however; is very modern.

Our room had great interior design, with a comfy king bed and all the amenities you would expect from an upper-scale hotel. There was a small fridge, which was great, as many hotels aren't providing them these days. We also had a great view of the lake from our room. I especially liked the large bathroom, but the only strange part was that it had pocket doors that were frosted rather than a proper thick door. Might be slightly awkward if you aren't really close with your traveling companion.

The location was great, just a short walk to the Shedd and the Museums. Valet parking was 55/night, which is pretty standard for downtown Chicago.

The staff was friendly, and the valet parking staff were more than accomodating with our car going in and out of the garage a few times during our staff.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank MeLiElHe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, General Manager at Renaissance Blackstone Chicago Hotel, responded to this review, February 11, 2013
Thanks so much, mPeterson.
We take great pride in the property - it's a great mix of history with some contemporary stylish aspects! I am so pleased that you found the team to be helpful and friendly - that is really what it is all about. I hope you will visit with us again.
Best regards,
Kim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Green Bay, WI
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 13, 2013

We came into Chicago about 2 weeks before Christmas to shop and see the sights on the Mile. and meet up with other family from Detroit. Booked our rooms thru Priceline and got a great rate. I've never payed full price in the Loop and haven't been disappointed yet. High Class Hotel...Old school Chicago with Modern updates. We all wished it had a swimming pool, but we stayed busy so it didn't really matter too much. Close to the museums and a short walk to the CTA red line for a fun ride north to river area. Cabs are out front all the time. I would grade this hotel a B - B+

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank I_like_to_swim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, General Manager at Renaissance Blackstone Chicago Hotel, responded to this review, February 11, 2013
Hello I_like_to_swim!
With a name like that - no wonder you were disappointed that we don't have a pool! And for that I am sorry - but we do have a fabulous fitness center. I am very pleased that you noticed the cleanliness as that is certainly a focus for the entire team.
I hope that you will visit us again.
Best regards,
Kim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed January 10, 2013

My husband and I stayed here for our anniversary 12/30-1/2. The loop location is great, two blocks from Lake Michigan, 5-6 from the Art Institute and Millenium Park. It is a little south in the loop, but we were able to walk everywhere. And even if we didn't want to walk, with it being right on Michigan Ave, there were a number of cabs that were easy to catch. We walked from the River North area and also back from Navy Pier. It was well over a mile or two, but not bad, nice way to see the city. We were also able to walk to Willis Tower. The room was very well decorated but no room ammenties, such as bottles of water. The sheets on the bed were extremely scratchy and we had trouble sleeping the first night. We also had problems with the quietness of the room. The heat was very loud and rattled when it kicked on. We could also hear our neighbors pretty well. Our view was facing 3 brick walls in between buildings out to loading docs and dumpsters. The restaurant in the hotel is well known and the breakfast menu was great. We also went to the bar one night and the drinks were great, but VERY expensive. We drove to Chicago and the valet cost $57.00/nt. Don't pay it. There is a parking lot less than one block up on the same corner (accross from the hilton) and we paid $65 for 2nights. Our car was out in the elements but it was so easy to get too, that we could check on it as we walked by.

Overall the hotel wasn't luxery, but we got a deal through sniqueaway.com and I didn't mind staying there for the price we paid. Don't pay full price or you'll definitely get ripped off. This is definitely an average hotel...nothing to write home about.

Room Tip: Ask to be on the Lake side, facing the lake.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Janelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, General Manager at Renaissance Blackstone Chicago Hotel, responded to this review, February 11, 2013
Hi Janelle,
I am so sorry that you didn't thoroughly enjoy the Blackstone Renaissance! I very much appreciate your comments and will certainly review them with our team including the scratchiness of the linens and the noise in the room.
You are absoluetly correct about the price of parking - most hotels do not have their own and rely on outside companies - I can assure you that what we charge is the going rate for downtown Chicago!
I wish you would consider another visit to the property!
Best regards,
Kim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ciudad de México, México
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 9, 2013

We had a very good rate, and the experience was fantastic for the price. The hotel is clean and everything is of great quality. It is really close to major attractions of the city and the service is of top level.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank neniinabox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, General Manager at Renaissance Blackstone Chicago Hotel, responded to this review, February 11, 2013
Dear neniinabox,
We so appreciate you taking the time to write a review! I am especially happy that you enjoyed the hotel and hope that you will consider a return trip some day.
Best regards,
Kim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed December 26, 2012 via mobile

This was my fourth stay at The Blackstone. We've stayed a the Hilton, the Palmer House, and the Silversmith. If you are looking for a place south of Wacker, you may want to consider this property!
The entire staff is incredibly courteous and genuinely interested in improving your experience. The deco in the lobby will give you a taste of historic Chicago while the guest rooms brag über contemporary comfort and luxury.

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Ces92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakewood, Colorado
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 26, 2012

We just got back from 7 nights at The Blackstone. This was our second stay here this year and I just had to write about them. We LOVE this hotel. Pay a little more to be upgraded to one of the top floors so you have access to the lounge on the top floor. Brekafast in the morning and snacks in the afternoon (could be dinner). Plus wifi. The staff is amazingly friendly and helpful. The location works for us as we are close to the park and the red line. Just a few blocks further for the blue line. We highly recommend The Blackstone for your next trip to Chicago!

Room Tip: Try for a lakeview. You will LOVE the view.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Dan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Blackstone Chicago Hotel

Property: Renaissance Blackstone Chicago Hotel
Address: 636 S Michigan Ave, Chicago, IL 60605-1901 (Formerly The Blackstone A Renaissance Hotel)
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#18 Romantic Hotel in Chicago
#25 Business Hotel in Chicago
#25 Luxury Hotel in Chicago
#36 Family Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Renaissance Blackstone Chicago Hotel 4*
Number of rooms: 332
Official Description (provided by the hotel):
Rediscover a legend with the revival of historic Blackstone, A Renaissance Hotel in Chicago! Meticulously restored to its original grandeur, the acclaimed Blackstone Hotel is back with 332 unique and luxurious guestrooms. Once hailed as "the premier hotel of Chicago" and the "Hotel of Presidents, the staff is eager to welcome you back to this Landmark, and share a story or two with you from our rich history. What will be your story? The Blackstone. How Chicago. Legendary. ... more   less 
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Also Known As:
Renaissance Hotel Chicago
Renaissance Hotel Blackstone
Renaissance Chicago
Chicago Renaissance

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