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“Clean and Quiet Holiday Retreat”

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Best Western Plus Hawthorne Terrace Hotel
Ranked #47 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed December 28, 2013

My family (five people in three rooms) have stayed at this hotel during December for the past seven years! We have been in every type of room they offer including the suites in the Annex! All have been clean and very comfortable. Book early for best rates and request a room higher than xx7 to put your farther back away from the street, elevator and garbage removal. The staff is friendly, the rooms are very clean and though becoming a little worn the rooms are very adequate for our purpose. Some of the best beds that I have ever had in a hotel! The area offers a safe place to wander to the local restaurants and shops. Close to the lakefront and Wrigley if you are there for the baseball season. I would highly recommend this hotel and plan to stay again next time we are in Chicago.

  • Stayed: December 2013, traveled with family
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Thank Ichabod C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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700 - 706 of 988 reviews

Reviewed December 26, 2013

I frequently stay at this hotel for business. The staff is always very friendly and accomodating. The building is extremely quaint and has all the modern amenities. The location is safe and loaded with great restaurants and shops. You are close to Wrigley Field and just a few blocks from the scenic lakefront. Highly recommend this hotel.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Best Western
Thank Holly F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwht, General Manager at Best Western Plus Hawthorne Terrace Hotel, responded to this reviewResponded January 31, 2014

Hello Holly F,

Thank you for your repeat business. We are very happy to be able to serve you when you stay. I appreciate the kind words and positive review that you posted. If there is anything we can do to make your stay more enjoyable, please do not hesitate to ask. Thank you and have a wonderful day!

Best regards,

Jerry LoProto
General Manager
Best Western Plus Hawthorne Terrace
ph: (773) 634-8500
email: jerry.loproto@hawthorneterrace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2013

The most caring and accomodating staff. Clean and comfortable hotel. Beds are comfortable and it is a great location. We have stayed their for our son's illness for over 20 times in the last year. We will be going back again soon to clean out his apartment.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Best Western
Thank ELIZABETH H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2013

Excellent location in Lakeview Chicago IL neighborhood. There are two new restaurants within a block which are excellent. Other older restaurants of various types are available. Also, there's good shopping in the neighborhood.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Best Western
1  Thank Leo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwht, General Manager at Best Western Plus Hawthorne Terrace Hotel, responded to this reviewResponded January 31, 2014

Hello Leo S,

Thank you for allowing us to serve you on your many trips to Chicago. it is an honor to have you stay with us. I see that you discovered a few new restaurants during your last stay with us. If there is anything we can do make your stays more enjoyable please let me know. Thank you for taking the time to write a review and have a great day!

Best regards,

Jerry LoProto
General Manager
Best Western Plus Hawthorne Terrace
ph: (773) 634-8500
email: jerry.loproto@hawthorneterrace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2013

Much better than I expected for the price. Will definitely stay here again. The room was clean, spacious and much more "high class" than I expected from a Best Western. We initially booked here because everything else in town under $250 a night was sold out and had low expectations. We were blown away. So much nicer than I expected from his brand.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Best Western
1  Thank Ginger W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwht, General Manager at Best Western Plus Hawthorne Terrace Hotel, responded to this reviewResponded December 13, 2013

Hi Ginger,

Thank you for choosing us for your recent stay in the Chicago. Your business is much appreciated. I am glad that you enjoyed your time in our suites. Your comments are very kind. Please feel free to contact me next time when making your trip to Chicago. Thank you for staying with us and have a great day!

Best regards,

Jerry LoProto
General Manager
Best Western Plus Hawthorne Terrace
ph: (773) 634-8500
email: jerry.loproto@hawthorneterrace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2013

Hotel was smaller but friendly. There are actually 2 buildings and we were in the annex. Not a problem except if you wanted to use the hot tub in the winter whihc was in the other building. Breakfast is nothing fancy, but fine for our purposes-eggs, breads, rolls & bagels, fruit, you cold make your own waffles, oatmeal. Coffee and fruit available in the lobby all day. Our room was a suite with a kitchen because no smaller non-smoking rooms were available. It was very spacious and nice. Heard traffic noise the first night, then got used it it. Bed was quite comfortable.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Best Western
1  Thank Anne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwht, General Manager at Best Western Plus Hawthorne Terrace Hotel, responded to this reviewResponded December 13, 2013

Hi Anne S.,

Thank you for choosing us for your accommodations in the Chicago area. Your business is much appreciated. I am glad that you enjoyed your time in our suites. Your comments are very kind and appreciated. Please feel free to contact me next time when making your trip to Chicago. Thank you for staying with us and have a great day!

Best regards,

Jerry LoProto
General Manager
Best Western Plus Hawthorne Terrace
ph: (773) 634-8500
email: jerry.loproto@hawthorneterrace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013

Lovely boutique type of hotel nestled in Lakeview area of Chicago. Huge rooms with all the amenities you need (except no fitness center). All the staff are superb and go out of their way to help you. Very convenient to bus stop a few feet away and the red or brown line el. Great restaurants and shopping nearby as well.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Best Western
Thank Karen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwht, General Manager at Best Western Plus Hawthorne Terrace Hotel, responded to this reviewResponded December 9, 2013

Hi Karen,

Thank you for choosing us for your accommodations in the Chicago area. Your business is much appreciated. I am glad you were able to dine at some of the wonderful restaurants in our neighborhood.

I wanted to address a concern from your comments. You mentioned that we lacked a fitness center. We have a fitness center in our main building. Our fitness center has a whirlpool and a sauna. I am sorry if this was not communicated to you upon your arrival to our hotel.

I would like to make this up to you during your next visit. Please contact me and I will offer you an upgrade during your next stay. Again thank you for staying with us and have a great day!

Best regards,

Jerry LoProto
General Manager
Best Western Plus Hawthorne Terrace
ph: (773) 634-8500
email: jerry.loproto@hawthorneterrace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Hawthorne Terrace Hotel

Address: 3434 N Broadway St, Chicago, IL 60657-2516
Phone Number:
Location: United States > Illinois > Chicago > Lakeview
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#20 Family Hotel in Chicago
#59 Romantic Hotel in Chicago
#72 Business Hotel in Chicago
Price Range: $135 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Hawthorne Terrace Hotel 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
When you stay at Hawthorne Terrace, you become a part of an amazing community - a community with great heart, culture and a passion for diverse experiences, all nestled in the vibrant Lakeview East neighborhood of Chicago. Whether you seek adventurous dining, a vigorous run along Chicago's lake shore, one-of-a-kind boutique shops, a late night club scene, or coffee and a quiet evening stroll, Hawthorne Terrace is your threshold to this extraordinary community where we encourage you to Live. Play. Stay. Like a Local. ... more   less 
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Also Known As:
Best Western Hotel Chicago
Best Western Chicago
Chicago Best Western

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