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Reviewed August 27, 2019

Location location location! Amazing customer service and great accommodation . Close to shopping, dining, amazing views and transportation. Rooms were spacious, clean and quiet. If you like the gym, there is one on the 3floor.. pool in the 2nd floor.. must visit.

Date of stay: August 2019
  • Trip type: Traveled as a couple
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Review collected in partnership with Hyatt Hotels
Thank A Tripadvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron O, General Manager at Hyatt Place Chicago / Downtown - The Loop, responded to this reviewResponded September 20, 2019

It's a pleasure serving you and we greatly appreciate your kind words. As always, let us know if we may assist you in any future bookings!

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Reviewed August 27, 2019

Very nice room, very clean hotel, and a great exercise room. It's convenient to everything downtown. Valet parking for guests is very expensive, and breakfast is only available if you upsell your room. The bar staff seemed inexperienced and the front desk had little information about food delivery options in the area.

Date of stay: August 2019
  • Trip type: Traveled with family
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    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank drmrpc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron O, General Manager at Hyatt Place Chicago / Downtown - The Loop, responded to this reviewResponded September 20, 2019

It's a pleasure serving you and we greatly appreciate your kind words. As always, let us know if we may assist you in any future bookings!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2019

Good location, good room size, fab bathroom . Looking forward to my next stay. Room had a nice seating area with sectional, which was a pleasant surprise. Comfy place to sit and unwind, without having to use the bed.

Date of stay: August 2019
  • Trip type: Traveled on business
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank director406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron O, General Manager at Hyatt Place Chicago / Downtown - The Loop, responded to this reviewResponded September 20, 2019

Thank you for so much for your wonderful review. I am pleased to see that you enjoyed your recent stay at Hyatt Place Chicago – The Loop. Thank you kindly for your compliments regarding our optimal location, our premium amenities, and our attentive team members. Your insight is greatly appreciated, come see us again soon!

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Reviewed August 26, 2019

The room was clean and roomie! The staff was very nice and helpful! I spent a week in the hotel and I felt very comfortable and at home. I will definitely, entertain this hotel with regard to future stays!

Date of stay: August 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank akirkland2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron O, General Manager at Hyatt Place Chicago / Downtown - The Loop, responded to this reviewResponded September 20, 2019

Wow! We are delighted that you chose to stay with us for your visit to Chicago!
I love to hear that we met all your expectations and we’d love to welcome you back!
I'm so pleased the team really made you feel at home. We look forward to next visit!

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Reviewed August 26, 2019

The hotel was very close by my office and close enough to walk down to the Aquarium, Grant Park and the lake. Although I was there on business, I could see this as a nice location for a vacation as well.

Date of stay: August 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank kimberlyroberts2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron O, General Manager at Hyatt Place Chicago / Downtown - The Loop, responded to this reviewResponded September 20, 2019

Thanks for sharing your feedback, it was a pleasure hosting you and we enjoyed reading your review. Delighted to see you enjoyed the great facilities and amenities we offer. The team and I hope to see you back again soon!

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