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Reviewed June 21, 2019

I organized a corporate event there.
The events manager was super helpful while preparing it but also the day of the event ; and the catering / bar and AV staff was super professional as well.
Our guests loved it and my team was happy about the result too.
100% recommend
Thank you Meaghan and team!

Date of stay: June 2019
  • Trip type: Traveled on business
    • Location
    • Service
Thank charlottepupp
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Brian A, Manager at Virgin Hotels Chicago, responded to this reviewResponded June 21, 2019

Perfect is what we aim for! Thank you for the great review. We hope to see you and your team back soon!

Cheers,

Brian Adams, Director of Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2019

So blessed to have found a great hotel with great amenities, caring competent staff, and supportive of pets- 3 pets, that is. 3 pitbulls. When I called and asked if there was a restriction on breed, weight, number of pets, and I was told all my 3 fur babies were welcome, I was sold. I'll be a forever Virgin Hotels customer because of this, regardless if I'm traveling with my dogs or not!

Date of stay: April 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank Cruiser13063416115
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Brian A, Manager at Virgin Hotels Chicago, responded to this reviewResponded June 21, 2019

We will always welcome you and your family (3 fur babies) back anytime! We hope this means we will see you all 4 again soon!

Cheers,

Brian Adams, Director of Experience

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Reviewed June 18, 2019

Wonderful clean, organized, beautifully designed room with a modern aesthetic and amenities (such as a single cup drip filter as opposed to a wasteful Keurig system). Loved the amazing built in closet setup which made it easy to quickly unpack and feel settled and organized. The vanity setup was amazing for doing my hair and makeup in the morning. Lots of amazing lighting and easily accessible outlets for easy charging. Overall, an amazing space and I would absolutely stay here again!

Room tip: Spend 5 minutes to unpack use the built-ins!
Date of stay: June 2019
Trip type: Traveled on business
Review collected in partnership with this hotel
Thank designerguest
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Brian A, Manager at Virgin Hotels Chicago, responded to this reviewResponded June 21, 2019

We are delighted you enjoyed your experience! Thank you for the great review and we hope to see you again soon.

Cheers,

Brian Adams, Director of Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2019 via mobile

Overnight valet is $68 per night. This is one of the highest rate anywhere in the country. And they do not tell you.
Beds are good. Rooms are very modern. There are robes but no slippers. Space is very minimal. Staff is friendly. Restaurant is expensive. I do not subscribe to the idea”this is Chicago,” as if we should expect to be taken advantage of. I’m from NYC and I was astounded at that attitude. There are much better values for your money.

Date of stay: June 2019
Trip type: Traveled with family
1  Thank PastryQueen811
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Brian A, Manager at Virgin Hotels Chicago, responded to this reviewResponded June 21, 2019

Thank you for your review, PastryQueen811. We never want to be perceived as taking advantage of anyone. I'd love to hear more about your stay with us and have sent you a private message so looking forward to chatting with you soon!

Cheers,

Brian Adams
Director of Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2019

This hotel exceeded all my expectations. From the smallest of details they just did everything right!
Being a interior designer and having worked in a hotel myself for 5 years. Im picky and they outdid them selves
Service is beyond.
Filled out a in the know and they actually used that for my room snacks. Personally delivered a hand written thank you note and dark chocolate (my fav) room was imaculate, design was perfect! Mini bar street prices!
The roof top patio was so much fun and the restaurant food to die for.
I didnt need to leave the hotel to have a blast in chicago.
Bed super comfy to which is always important!
I will be booking there again next year for my conference! Amazing. Thank you for the great experience!! I love the Virgon Hotel :)

Room tip: Sign uo for in the know. Worth it! No extra cost
Date of stay: June 2019
Trip type: Traveled on business
Review collected in partnership with this hotel
Thank DesignDiva24
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Brian A, Manager at Virgin Hotels Chicago, responded to this reviewResponded June 21, 2019

This review is music to our ears! Thanks for the great feedback and being part of our KNOW program and cheers to the great stays ahead.

Cheers,

Brian Adams, Director of Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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