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Residence Inn Chicago Downtown/River North
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Reviews (1,420)
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All reviewsbreakfast hostessgreat locationthe breakfast areafull kitchenriver northevery morningfree breakfastbedroom suitewithin walking distancepool and hot tubhot breakfastparking garagethe sofa bedtop floorhouse of bluesstreet levelyogurt
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Reviewed October 31, 2009

Our son's entry into the Chicago Marathon presented the opportunity for a short visit to Chicago. A four day reservation was arranged cheerfully and without difficulty. Our arrival through O'Hare International two days prior to the marathon gave adequate time to settle-in and to gain a perspective on hotel facilities and navigation around the city. Catching the train from O'Hare delivered us within three blocks from our hotel. The hotel proved to be an ideal location as a launch pad for touring the city and for short foot-bound excursions to many nearby attractions. The hotel is within blocks of ground transportation and was a short distance to many critical waypoints along the marathon route. When coming "home" to the hotel we always received a friendly and courteous greeting from the hotel staff. Room service was equally cordial and helpful. The rooms were spacious and sparkling clean. The hotel's breakfast buffets were great as were the extended facilities. We would recommend this hotel to family and friends and will return at our earliest convenience.

  • Stayed: October 2009, traveled as a couple
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1  Thank Picksixty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2009

Arrived from Minneapolis on Thu Oct 15 and left on Sun Oct 18.
We were able to have the "social hour" dinner on Thursday (only served M-TH 1800-1930). Nothing special, self serve buffet style, salad, Grille chck breast sandwich, brown beans, chips and brownies. All served with pop, water, wine or beer. It was nice to save some money on not going out to eat and after the trip and some sightseeing we were ready for an early dinner and time at the indoor pool (27th floor).
Our kids (6 and 8) loved the pool and hot tub. Not too crowded and with great views.
The included breakfast was also great: make your own waffles, sausage, potatoes, eggs, cereal, fruit, coffee, juices, yogurt, etc
The service from the hotel staff was 5 stars. Everyone really does his/her best to make your stay enjoyable. Upon checking, we were given a bottle of wine and some chips when during the conversation came up the fact that it was our weeding anniversary that weekend! Nice gesture.
The location could not be better. Close to the CTA system. We rode cabs as for 4 people most rides were only $10.00. CTA buying single passes it would have been $7.00, so no brainer.

The room was spacious. I was worried about some comments I heard about not having space with the pull out sofa out, but there is still a good 3 feet of space between the bed and the pull out bed. It was not an issue for us.
It was great having the microwave (there is free mwave popcorn provided, next to the coffee packets), the full fridge is sooo convenient (we brought a cooler full of snacks). Full dishwasher, sink, silverware and dinnerware for four, and a 2 burner stove (no oven).
We had lots of room to stretch out, the furniture was confy, we never felt crowded.
We stayed on the 24th floor and city noise was not an issue other than the occasional siren from an emergency vehicle or the occasional honk. Never heard anything at night.
Very happy with the room, service, location and price.

Parking at $45.00/night is std. price for Chi Hotel. 1 block West there is a self park at 1/2 the price which is what I did.

Free wi-fi everywhere, lobby, room, dining area, etc

Our rate was $139.00/night during this stay.
I will try hard to get this hotel again next time we are in Chicago.
For families, because the extra space and all else mentioned above, it is a no brainer.

Hope this helps the next person researching this great hotel.

Diego

  • Stayed: October 2009, traveled with family
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2  Thank DiegoMinnesota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2009

We arrived in Chicago and stayed the first night in Hilton Garden Inn and was not impressed at all. The next day we went to Residence Inn and it was the total opposite experience. The staff was extremely pleasant and helpful. Even though they were extremly busy they worked fast and efficiently to get everyone to their rooms. The room was spotless and everything was just so cozy and comfortable. The kitchenette is so great to have because Chicago has some great places to eat and you can bring your food back to store and reheat it. The bed was comfortable and the chaise lounge was even better to just kick your feet upon. I would recommend this hotel for the staff, price, location and cleanliness anyday.

  • Stayed: October 2009, traveled as a couple
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1  Thank EbonieBarnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2009

The Residence Inn Chicago Downtown/River North was beautifully decorated in an Art Deco sty.e. There was a comfortable sitting and business area in the lobby. Each suite had a kitchen with a dining table, living room area and separate bedroom with bathroom. The free breakfasts included delicious waffles. The hotel is located near many excellent restaurants and within walking distance to the Magnificent Mile. Travel was easy to museums, shopping and other venues. I highly recommend this wonderful hotel if you plan to stay in downtown Chicago.

  • Stayed: October 2009, traveled as a couple
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Thank Susan1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2009

Hotel was in great location for both shopping, lake walking and viewing architecture. We loved having the kitchen facilities and would plan to use them more in the future particularly as a useful supermarket was just beside the hotel and it gives you a good excuse to go to Charlie Trotters to Go ! Staff were great, friendly and helpful and the breakfast, although simple, was just what we needed to get our day off to a good start. This was our first stay in a Suite hotel and we plan to return next year.

  • Stayed: September 2009, traveled with family
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Thank Emptynestdublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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