When I arrived at this hotel straight from the airport I was dying of thirst and there was no bottle of water for purchase in the room. I've come to expect the water and don't mind overpaying for it. The grocery order option could be great if there was a website you could go to select items. They expect you to fill in a form with brand names and quantities from memory. I don't even grocery shop at home and have no idea what to put on the form. I was on the sixth floor and the street noise was loud. The front desk staff were friendly and professional. The housekeeping staff were helpful and flexible. The breakfast staff were friendly but I was there for several days in a row and each day I found certain breakfast stations out of food without prompt refilling. Overall the room was clean and the climate control worked well.
- Official Description (provided by the hotel):
- The newly-renovated Residence Inn Chicago Downtown River North located just north of the Loop, offers pet-friendly suites and convenient perks in the heart of downtown. Our Chicago River North hotel is only minutes from the Magnificent Mile, Navy Pier, Shedd Aquarium and the Museum of Science & Industry. Surrounded by Chicago's best restaurants, every appetite will be satisfied. If you don't feel like dining out, we offer room service from Hub 51 by Lettuce Entertain You, or you can hit the brand new, Holloway's Bar in the lobby. Each suite also has a fully-equipped kitchen with all the cooking necessities. Our newly-renovated suites also have flat-screen HD TVs, free WiFi and 50% more space than traditional hotel rooms featuring brand new mattresses + linens, new carpeting and stylish new pull-out sofas. Take advantage of full-service amenities such as valet/self-parking options, free breakfast, 24-hour gym, or top-floor indoor pool & hot tub with fantastic city views. Enjoy the value of the Residence Inn brand in vibrant downtown Chicago. ... more less
- Reservation Options:
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- Also Known As:
- Residence Inn Chicago Downtown / River North Hotel Chicago
- Chicago Residence Inn