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“Phenomenal stay!”

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Trump International Hotel & Tower Chicago
Ranked #26 of 189 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Naperville, Illinois
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Phenomenal stay!”
Reviewed May 13, 2014

I've stayed in many hotels around the world and Trump International Hotel & Tower Chicago is by far the best. We live outside Chicago and decided to partake in their Kids in the City weekend package. Absolutely wonderful service and Robert Shumate who is their Front Office Operations Manager was wonderful. He and his team made our stay amazing and of course our kids now have the bar set as far as hotels are concerned.

The views are breathtaking and being a Chicago native, the location truly speaks to what makes our city wonderful.

Room Tip: River views are incredible, but unless you plan on spending a considerable amount of time in the roo...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tanidab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, June 2, 2014
Dear Guest,

Thank you for choosing Trump International Hotel and Tower Chicago and for your recommendation on Trip Advisor. I was delighted to read your kind appraisal of Robert and our service team in this regard. I will certainly share your feedback with my colleagues as I am sure they will be equally pleased. We look forward to the opportunity to welcome you and your family back in the very near future.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Danville, California
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed May 13, 2014

The Trump Chicago is among the best places to stay in Chicago. While the hotel is a bit off the beaten path, its location on the Chicago River, at the base of Lake Michigan, offer views that just cannot be had anywhere else. The views from any of the "22" rooms shoots right down the river, over the lake, with views of Navy Pier right out your window.

The restaurant is superb, but the lounge is just so/so. Room service is arguably the best in the business.

It's location at the end of Michigan Ave isn't the most convenient, but it's not too far from the action. The Purple Pig, one of the best eateries in town is right next store.

The spa, however, is just awful. After multiple visits, I am convinced that they have no idea what they're doing. I was told that a third party runs the spa. In my opinion, they need to find a new company.

Either way, I wouldn't stay anywhere else in Chicago. I've made that mistake more than once.

Room Tip: Ask for one of the '22's, on any floor, preferably higher. These rooms point straight down...
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  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, May 27, 2014
Dear Guest,

Thank you for choosing Trump International Hotel and Tower Chicago and for taking the time to share your experience on Trip Advisor. I appreciate your recommendation of the views from our hotel as well as your appraisal of Sixteen and In Room Dining. While I am happy to read your positive feedback, I would like to extend my sincere apologies that you were left to feel disappointed by your visit to The Spa at Trump. I welcome you to please contact our Spa Director, Grant Bruce, at gbruce@trumphotels.com or by calling 312-588-8127 so that we may fully investigate your experience. Your feedback is highly valued as it would allow us the opportunity to improve our overall services and facilities.

We look forward to the opportunity to restore your confidence in our spa and welcome you back to Trump Chicago in the near future.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
80 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed May 12, 2014

We spent Mothers Day weekend at the Trump Chicago and had a fantastic time. I had booked a river view room using a Travel Zoo promotion. Once we arrived we decided, after being offered, to upgrade to a suite. The room was gorgeous, high end all around. Everyone from the Valet, Bellman, Front Desk staff and housekeeping went above and beyond. My wife's parent stopped by for dinner on Sat. and the front desk staff personally escorted them to our room. The kitchen was an extra bonus. I would definitely stay at the Trump again.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HLC60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, May 27, 2014
Dear Guest,

I am so pleased to read you enjoyed your Mother's Day celebration with your family at Trump International Hotel and Tower Chicago. Thank you for commending our service team and acknowledging their efforts to ensure you felt welcome and accommodated. We look forward to welcoming you back in the near future.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Homer Glen, IL
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 12, 2014

We have stayed in one of the suites the last couple of years enjoying the incredible views and services that Trump has to offer. Since the room is so wonderful we order in food and really enjoy the hotel. Can't wait to do it again next year!

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank CruiseDirector22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, May 27, 2014
Dear Guest,

Thank you for taking the time to share your feedback regarding your recent stay at Trump International Hotel and Tower Chicago. I am delighted to read you have enjoyed returning the last couple of years and I am honored you have chosen to return to our hotel year after year. We certainly look forward to welcoming you back upon your next visit.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomfield Hills, Michigan
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 12, 2014

I've stayed at all the luxury properties in Chicago--Trump has them all beat. I was at The Four Seasons in February and it was nice but not in the league of this property. From your arrival at the curb it's clear this place runs like a well oiled machine. The lovely touches like scented hot towels at the reception desk are appreciated. The decor is subtle yet feels luxurious. We had a city view suite. Probably 1100 sq ft and an absolute pleasure to stay in. Room service was excellent and the entire staff knocks themselves out to make you feel welcome. Cocktails on the terrace on 16 is a must. I think The Donald is a blowhard but his hotel is a fantastic property. If I was at The Peninsula or the Ritz-Carlton I'd be worried.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MPudists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, May 21, 2014
Dear Guest,

I am delighted to read you regard your recent stay in one of our suites as "an absolute pleasure". It is very rewarding to learn you've enjoyed your experience at Trump International Hotel and Tower Chicago above others and that our team's efforts to ensure you feel welcome are so warmly acknowledged. Thank you for sharing your feedback. We look forward to welcoming your return.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
3 reviews
Reviewed May 10, 2014

Very friendly staff, beautiful room with an amazing view, great location ... what else could one ask for? I've stayed at this hotel multiple times and I've had a wonderful time each time. If you need to find anything, ask the concierges - they will go over and above to help you.

Room Tip: corner rooms are the best - especially on the spa floor
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  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Andrey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, May 21, 2014
Dear Guest,

Thank you for recommending your experience at Trump International Hotel and Tower Chicago. I was pleased to learn you have enjoyed your experiences and that you regard our team as friendly and helpful. I look forward to the opportunity to welcome your return soon.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trump International Hotel & Tower Chicago

Property: Trump International Hotel & Tower Chicago
Address: 401 N. Wabash Avenue, Chicago, IL 60611-3583
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Chicago
#11 Romantic Hotel in Chicago
#11 Spa Hotel in Chicago
#11 Family Hotel in Chicago
#14 Green Hotel in Chicago
#21 Luxury Hotel in Chicago
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Trump International Hotel & Tower Chicago 5*
Number of rooms: 339
Official Description (provided by the hotel):
Poised along the Chicago River at the juncture of the Loop and North Michigan Avenue, Trump International Hotel & Tower® Chicago is downtown’s most enviable address. The Chicago boutique hotel joins a list of landmarks, including the Magnificent Mile, Chicago River and Millennium Park. Soaring 92 stories, the structure of polished stainless steel and iridescent-tinted glass is a showcase of bold style and engaging design. Inside this luxurious hotel, impeccable style and spectacular four star services define the experience. Guests will enjoy a higher level of luxury with unrivalled hospitality and detail-oriented amenities, including personal attaché service. 339 graciously appointed guestrooms and suites await, with custom designed furnishings, floor-to-ceiling windows and fully equipped kitchens. Our signature, Michelin rated restaurant, Sixteen, features elegant, modern-American cuisine, complemented by sweeping lake, river, and city views. For an important occasion, the sophisticated surroundings of the Grand Ballroom or Conference Rooms will offer the perfect venue to make a lasting impression. The 23,000 sq. ft. Spa at Trump features an array of four star services with treatment rooms and spa hotel suites overlooking the Chicago skyline. All within walking distance to the best of downtown Chicago, from the exclusive shops on Michigan Avenue to the historic sites along the Riverwalk. An icon of definitive luxurious style, the Trump Chicago Hotel® brings sophistication and elegance to the heart of Chicagoland. ... more   less 
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Also Known As:
Trump International Hotel And Tower Chicago
Trump International Hotel Chicago
Trump International Chicago

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