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“Evening in Chicago / Day at the Shedd”

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Trump International Hotel & Tower Chicago
Ranked #25 of 191 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Reviewed April 27, 2014 via mobile

Decided this would be my choice, after speaking with reservations at several nearby hotels ... Reservationist George, convinced me my stay at Trump would be worth it. I'm not an easy-going guest that that tolerates apathy or complacency. So, I was pleased that Trump is a Solid Hotel. My son and I enjoyed the pool & spa area. Elizabeth from in room dining / room service is exemplary. Concierge is proficient. Guest services courteous and preemptive, as they sent milk  and chocolates for my son, without ever asking. Relaxed the evening and had a pleasant Sunday brunch (Not wanting to be cruel, but, that was not Lobster Bisque) with my son, before visiting for the Shedd Aquarium. I'd likely stay again.

Stayed: April 2014, traveled with family
Thank MadeInDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this reviewResponded May 7, 2014

Dear Guest,

Thank you for choosing Trump International Hotel and Tower Chicago. I am happy to read you were pleased with your decision to bring your son to stay with us and that you both enjoyed our pool and spa. Thank you for taking the time to share your experience and acknowledge our team members' efforts to ensure your visit was pleasant and memorable. I look forward to welcoming you back in the near future.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,388 - 1,394 of 2,671 reviews

Reviewed April 27, 2014

Our stay at Trump was wonderful, almost as wonderful as our cousin's the wedding. The grand ballroom and skyline room were gorgeous. The wedding and reception were spectacular. From the staff to the view, every aspect was top notch. Such a class act!

The amenities of the room were impressive as well. We were tickled with the turn-down service. Leaving bottles of water, slippers and soothing music combined with the soothing television screen saver was something you do not experience at other hotels.

When the valet delivered the car, the driver even grabbed an empty cup from the holder, to toss for us. We appreciated the nice touch!

Room Tip: Ask for a room on a floor as high as you can be. The view is wonderful.
  • Stayed: April 2014, traveled with family
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1  Thank BrendaBarnwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this reviewResponded May 6, 2014

Dear Guest,

I am so pleased to learn you enjoyed your experience at Trump International Hotel and Tower Chicago for your cousin's wedding. We are honored to have hosted your family's special occasion and I am happy the celebrations were spectacular. Thank you for your kind appraisal of your stay. We look forward to the opportunity to welcome you back for future occasions.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 25, 2014

From the moment we arrived at the hotel, I knew I made the right decision to stay at Trump. The entire staff is extremely personable and professional. The care they took to welcome my children was great.
We stayed in a suite with a river view, which was well worth the cost.

  • Stayed: April 2014, traveled with family
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Thank Kristen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this reviewResponded May 6, 2014

Dear Guest,

Thank you for choosing Trump International Hotel and Tower Chicago. I am thrilled to read you regard our team as personable and professional and I appreciate your recognition of their efforts to ensure your children were well taken care of. I look forward to welcoming your family's return in the near future.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2014

I came for a girls getaway and was not disappointed. The location was great for shopping and dining. The room and service was first class. The spa was excellent as well. I highly recommend the urban body wrap! It was fabulous! The gym was awesome; I loved the beautiful view of the river while working out! Service was a little slow for breakfast dining, but the food was excellent. I would definitely recommend this hotel to others and happily return.

  • Stayed: March 2014, traveled with friends
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Thank Terri A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this reviewResponded May 6, 2014

Dear Guest,

I am pleased to read you and your friends enjoyed your girls weekend at Trump International Hotel and Tower Chicago. Thank you for taking the time to share your recommendation of your stay as well as your kind feedback regarding the service and spa and fitness center. We look forward to welcoming your return.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2014

Stayed 3 nights and was impressed with the service and rooms. Was upgraded to a 1 bedroom, 2 bath suite with a small kitchen, so plenty large enough for 2 adults and 2 teens. Great views of the city. Room service was good, though was predictably over the top expensive. Gym was clean and plenty large, though could use some more modern machines. Spa service was very good as well. Definitely would return.

Stayed: April 2014, traveled with family
Thank BluePancakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this reviewResponded May 6, 2014

Dear Guest,

Thank you for taking the time to share your recent experience at Trump International Hotel and Tower Chicago on Trip Advisor. I am pleased you enjoyed the views, room service, fitness center and Spa and that you regard your stay as fantastic. We look forward to welcoming you back soon.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2014

We live in the Chicago suburbs and did not have time to travel on my husbands important 50th birthday. Instead I booked a luxury room at the Trump International and other relatives flew in to surprise him. It was a fantastic surprise and a luxurious one. The room was outstanding with a beautiful view of the river, the bed comfortable, towels lush, and I love the bathtub in the shower! From the lighting to the amenities it was perfect. We spend more than 75 days a year in hotels so for us to be this enthusiastic is saying something. The location is centrally located to everything in Chicago, either walking or by short cab ride. Upon finding out it was my husbands birthday, we arrived back to the room to find birthday cake! The staff was knowledgable and helpful. The restaurant 16 also a highlight.

Room Tip: We had a view of the River and it was beautifully lit at night and sparkled with the suns rays in th...
  • Stayed: April 2014, traveled as a couple
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Thank glee604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this reviewResponded May 6, 2014

Dear Guest,

I was delighted to read you and your husband enjoyed his 50th birthday celebration at Trump International Hotel and Tower Chicago. It is an honor to have hosted your special occasion and I am pleased you were left feeling enthusiastic about your visit. I certainly hope we will have the opportunity to welcome you back upon future visits.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2014

The Hotel is right aside the river, in the middle of Michigan area and The Loop.
Very safe area even after midnight...The front entrance give you access to restaurant and bar areas and the back door give you access to a corridor directly to Michigan Avenue
Spacious, well designed and comfortable rooms, details on bathroom and a twice-a-day service on your room, make you feel pampered after a day walking and enjoying the city
The Lobby and personnel at entrance is very friendly even is more a Lobby of Luxurious Apartments than a Hotel one.
Chicago is not the right place to rent a car, unless you are prepared to pay $ 45-75 every night, but is a marvelous place to walk.
The Restaurant inside is little, private and expensive, but you have hundreds of options at any price in the surrouinding blocks..We couldn't use the terrace because winter but on Spring-Summer for sure is a MUST to go and enjoy because the spectacular views of the city
For sure we will return here..

  • Stayed: March 2014, traveled as a couple
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Thank Traveller_LZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this reviewResponded May 6, 2014

Dear Guest,

I am delighted to read you felt pampered, safe and comfortable during your recent stay at Trump International Hotel and Tower Chicago. Thank you for taking the time to share your experience on Trip Advisor and for recommending your visit. I look forward to welcoming your return in the near future.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trump International Hotel & Tower Chicago

Address: 401 N. Wabash Avenue, Chicago, IL 60611-3583
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Chicago
#10 Spa Hotel in Chicago
#11 Family Hotel in Chicago
#11 Romantic Hotel in Chicago
#14 Green Hotel in Chicago
#21 Luxury Hotel in Chicago
Price Range: $312 - $805 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Trump International Hotel & Tower Chicago 5*
Number of rooms: 339
Official Description (provided by the hotel):
Poised along the Chicago River at the juncture of the Loop and North Michigan Avenue, Trump International Hotel & Tower® Chicago is downtown’s most enviable address. The Chicago boutique hotel joins a list of landmarks, including the Magnificent Mile, Chicago River and Millennium Park. Soaring 92 stories, the structure of polished stainless steel and iridescent-tinted glass is a showcase of bold style and engaging design. Inside this luxurious hotel, impeccable style and spectacular four star services define the experience. Guests will enjoy a higher level of luxury with unrivalled hospitality and detail-oriented amenities, including personal attaché service. 339 graciously appointed guestrooms and suites await, with custom designed furnishings, floor-to-ceiling windows and fully equipped kitchens. Our signature, Michelin rated restaurant, Sixteen, features elegant, modern-American cuisine, complemented by sweeping lake, river, and city views. For an important occasion, the sophisticated surroundings of the Grand Ballroom or Conference Rooms will offer the perfect venue to make a lasting impression. The 23,000 sq. ft. Spa at Trump features an array of four star services with treatment rooms and spa hotel suites overlooking the Chicago skyline. All within walking distance to the best of downtown Chicago, from the exclusive shops on Michigan Avenue to the historic sites along the Riverwalk. An icon of definitive luxurious style, the Trump Chicago Hotel® brings sophistication and elegance to the heart of Chicagoland. ... more   less 
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Also Known As:
Trump International Hotel And Tower Chicago
Trump International Hotel Chicago
Trump International Chicago

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