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Trump International Hotel & Tower Chicago
Ranked #28 of 189 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“view view view”
Reviewed October 9, 2013

best views in town. I am a view person/. love the views. Great service but a bit slow i find on the room service a few times specially breakfast. They must have been busy i suppose. great spot
Also the elevators need a bit of a clean but i suppose they where due for cleaning anyway

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank matt c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, October 18, 2013
Dear Guest,

Thank you for taking the time to post a review of your recent experience at Trump International Hotel and Tower Chicago. I am happy to read you thoroughly enjoyed the views during your stay. I have noted your comments regarding in-room dining and the elevators and will share these items with our team. I apologize for any inconvenience that this may have caused you.

I do hope we will have the occasion to welcome you back once again and exceed your expectations on your next stay.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,564 reviews from our community

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  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
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English first
Ohio, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 8, 2013

I have stayed at several Trump hotels and love them all but this Chicago hotel is truly outstanding -- the rooms, the people, the incredible Terrace outdoor views, and more. Highly recommended. The bell and valet services were perfect too.

Room Tip: I don't believe there's anything but good rooms
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GS16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, October 18, 2013
Dear Guest,

Thank you for choosing Trump International Hotel and Tower Chicago and for your ongoing loyalty to Trump Hotels. We truly appreciate your feedback and I am thrilled to read you regard our hotel to be outstanding. We hope to welcome your return in the near future.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
66 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed October 7, 2013

We spent the weekend at Trump Chicago and enjoyed our stay. Our room (Grand Deluxe Suite) was beautiful - both in design and furnishings, with amazing views of the river and lake. After requesting a room on a higher floor (the 18th floor room sits directly above the Terrace outside bar area and presents some privacy issues), we were quickly accomodated with a room change to a higher floor and even better views (their "00" room line). Service was consistently good in spite of the hotel being very crowded over the weekend with a number of weddings - everyone was very helpful and polite. Sixteen for breakfast was excellent - and again with great views. We thought the hotel's location, just south and west of Michigan Ave's main shopping area and just north of the central business district was great - and it was an easy walk to Millenium Park and the Art Institute. We have stayed previously at the Peninsula and thought that the Trump definitely trumps it (Donald Trump's picture on the complimentary bottled water in the fridge notwithstanding). All in all, this is a top notch hotel and a great place to stay when visiting Chicago.

Room Tip: If booking a room with a direct river/laker view, request one on floor 20 or higher. Rooms on 18 (t...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ajmia111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, October 18, 2013
Dear Guest,

Thank you for choosing Trump International Hotel and Tower Chicago and for taking the time to share your experience on TripAdvisor. I am delighted to read you appreciated and thoroughly enjoyed your room and breakfast at Sixteen. In addition, I'm happy you found our location to be convenient for your trip to Chicago. We certainly look forward to welcoming you to future stays.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kalamazoo, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 7, 2013

We had another great stay at the Trump Chicago and we like to say, we got #Trumped! We had the chance to bring 2 friends along who got #Trumped for the 1st time! Great place, great staff, great location!

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank william h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, October 17, 2013
Dear Guest,

Thank you for your ongoing loyalty to Trump International Hotel and Tower Chicago and for sharing your experience with your friends and the Trip Advisor community. I am happy to read you continue to have great stays with us and we truly appreciate your recommendation. We hope to welcome you back soon.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 6, 2013

From the moment we arrived until we checked out 4 days later, we never so positive and were never so professionally treated at any hotel including other 4/5 star hotels.We were upgraded to a King suite with city views which were breathtaking. The suite was perfect--comfortable bedding. very clean, spa bathrooms with robes and slippers, full kitchen with cappuccino machine and excellent choice of coffees. From the deluxe wine glasses to the pots and pans, all was high -end.
The Spa was a very pleasant experience and both restaurants Sixteen and the Terrace were worth their ratings. The service was impeccable and friendly. At no time was it stuffy or less than expected. The concierge was very helpful and the car service was a pleasant surprise. The pool is just worth the river and lake views. Evening visits by room service was so appreciated--soft music, bedside water, inspirational messages and yes, another clean-up. There is nothing that was needed. All was very high end. I even met Bill Rancic. Mr. Trump, you know how to make things work.

Room Tip: Higher rooms with river views.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank irene d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, October 17, 2013
Dear Guest,

I am delighted to read of your positive experience at Trump International Hotel and Tower Chicago. Thank you for your kind appraisal of our team, services and facilities as we make every effort to ensure your needs are met. It is very pleasing to read you had a relaxing and enjoyable stay and we look forward to welcoming you back.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 5, 2013

Over the past three years, on our trips to Chicago, my wife and I have stayed exclusively at the Trump. Having stayed at many of the other highly rated hotels the Trump is our favorite.
From arrival to departure everything is 1st class. The hotel and staff are excellent. Not to mention the great restaurant Sixteen. Additionally it has an outstanding concierge staff. On our last visit I lost my phone in a cab. They spent all day trying to locate it and finally did. Also excellent fitness facility. They always remember special occasions with a gift of Champagne, chocolates, etc. We have been fortunate to stay in great hotels in the US and Europe. This is one of the very best we have encountered.

Room Tip: Rooms with a river view, or the full blown river and Lake views are excellent.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Clyde B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, October 8, 2013
Dear Guest,

Thank you for choosing Trump International Hotel and Tower Chicago and for your ongoing loyalty. We are extremely grateful to our loyal guests and I am pleased you regard our hotel as your favorite among other highly rated hotels across the US and Europe. I am pleased you have enjoyed your experiences at Sixteen and our fitness facility and that our team's efforts to ensure your stay is relaxing and memorable are so warmly acknowledged.

I look forward to the opportunity to welcome your return.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
florence, italy
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 4, 2013

our first trip to chicago......first of all, what a city !!!!!, clean, hospitable, beautiful, great restaurants, etc.....and, then the treat of them all...our hotel..we belong to inspirato and had a beautiful suite with a river view........can't wait to return...

Room Tip: not sure you can have a bad one....
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Parione13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, October 8, 2013
Dear Guest,

I am so happy to read you enjoyed your first experience in Chicago. We are truly honored that you chose to spend it at Trump International Hotel and Tower Chicago and we thank you for taking the time to post your review. It is very pleasing to learn you regard your stay as being sensational and that you look forward to returning; we certainly look forward to welcoming you back.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trump International Hotel & Tower Chicago

Property: Trump International Hotel & Tower Chicago
Address: 401 N. Wabash Avenue, Chicago, IL 60611-3583
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Chicago
#11 Romantic Hotel in Chicago
#11 Family Hotel in Chicago
#11 Spa Hotel in Chicago
#14 Green Hotel in Chicago
#22 Luxury Hotel in Chicago
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Trump International Hotel & Tower Chicago 5*
Number of rooms: 339
Official Description (provided by the hotel):
Poised along the Chicago River at the juncture of the Loop and North Michigan Avenue, Trump International Hotel & Tower® Chicago is downtown’s most enviable address. The Chicago boutique hotel joins a list of landmarks, including the Magnificent Mile, Chicago River and Millennium Park. Soaring 92 stories, the structure of polished stainless steel and iridescent-tinted glass is a showcase of bold style and engaging design. Inside this luxurious hotel, impeccable style and spectacular four star services define the experience. Guests will enjoy a higher level of luxury with unrivalled hospitality and detail-oriented amenities, including personal attaché service. 339 graciously appointed guestrooms and suites await, with custom designed furnishings, floor-to-ceiling windows and fully equipped kitchens. Our signature, Michelin rated restaurant, Sixteen, features elegant, modern-American cuisine, complemented by sweeping lake, river, and city views. For an important occasion, the sophisticated surroundings of the Grand Ballroom or Conference Rooms will offer the perfect venue to make a lasting impression. The 23,000 sq. ft. Spa at Trump features an array of four star services with treatment rooms and spa hotel suites overlooking the Chicago skyline. All within walking distance to the best of downtown Chicago, from the exclusive shops on Michigan Avenue to the historic sites along the Riverwalk. An icon of definitive luxurious style, the Trump Chicago Hotel® brings sophistication and elegance to the heart of Chicagoland. ... more   less 
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Also Known As:
Trump International Hotel And Tower Chicago
Trump International Hotel Chicago
Trump International Chicago

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