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“Perfect place to stay”

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Hampton Majestic Chicago Theatre District
Ranked #23 of 190 Hotels in Chicago
Certificate of Excellence
Grand Rapids, Michigan
Level 5 Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Perfect place to stay”
Reviewed March 1, 2014

I have many positive things to say about this hotel and the staff. I was only at this hotel for a short stay, but found it to be very pleasant. The worker at the valet stand when we pulled up was very professional and polite. He was working both when we arrived in the evening, and again when we left the next day. On both occasions he was friendly and helpful. The staff at the main desk, was also very helpful and polite. We were greeted, quickly checked in, and given a free map and locations of restaurants in the area. This hotel serves free coffee, tea, and hot chocolate, as well as a free breakfast in the morning. The breakfast was nice (fresh fruit, eggs, sausage, waffles, yogurt, cereal, rolls, toast, and several juices). Our room was clean and comfortable. The hotel is in a great location, in the theatre district. It is close to many types of restaurants, shops, and theaters. The only negatives I have to add to this review include the lack of a refrigerator in the room (I like to keep water and pop cold when I travel and it is easier if the the room has a small refrigerator), and some issues we had with the phones. When we tried to call down to collect our car from the valet, neither of the phones in the room had a dial tone. It took several tries wiggling the cord attached to the phone before we were able to get a tone and call down for our car. Even then the reception was spotty, and it was hard to have a conversation. If you are looking for a nice place to stay in downtown Chicago, this is a hotel to consider.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sunflower082111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha R, Guest Experience Manager at Hampton Majestic Chicago Theatre District, responded to this review, March 14, 2014
Sunflower082111 ,

Thank you for taking the time to write such a lovely review on your experience with us here at The Hampton Majestic. We appreciate all your kind words. As you mentioned, us being in the theatre district and heart of Chicago we are conveniently located to many attractions, restaurants and shops. We are glad to hear our entire team was able to exceed your expectations. We hope that we will be able to welcome you back in the future. Thank you again. Enjoy your weekend!

Graciously,
Samantha A. Rice
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,988 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Dubai, United Arab Emirates
Level 6 Contributor
335 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
Reviewed February 27, 2014

Great location (near two metro stations), breakfast was ok, coffee available all the time, free wifi, comfortable rooms, super friendly and helpful staff. Everything we really needed for a short break in Chicago.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jamiep84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha R, Guest Experience Manager at Hampton Majestic Chicago Theatre District, responded to this review, March 14, 2014
jamiep84 ,

Thank you for taking the time to review your recent experience here at The Hampton Majestic. We are happy to hear that our location and staff was great for you! Few perks to the property are the complimentary breakfast and wifi. We also are centrally located as you mentioned for transportation along with the local attractions, restaurants and shopping. We hope you get the chance to visit us again in the future. Thank you again.

Sincerely,
Samantha A. Rice
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
241 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
Reviewed February 27, 2014

Its in a really good location, close to the shops & 10 min walk to the park, the staff are really friendly & the breakfast is really good for such a small place. There is sometimes a wait for a table, but they will allow you to take it on a tray to your room, so thats a bonus. Rooms are a little on the dark side, but then you hardly in Chicago to spend time in your room.
If you don't need all the whistles & bells of major hotels, this is a great hotel

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrandiCartmill, Guest Services Agent at Hampton Majestic Chicago Theatre District, responded to this review, March 16, 2014
Tina H
Thank you for taking the time to review our hotel. We are happy to know our location was such a convenience to you while visiting Chicago. We are aware that our lobby is a bit smaller than normal due to the architecture of the building, and we definitely encourage other options that make it more comfortable for our guests. We hope to host you again next time you’re in the city!
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Hamilton Island, Australia
Level 2 Contributor
7 reviews
3 hotel reviews
Reviewed February 26, 2014

We always stay at the Hampton Majestic when visiting Chicago...great location, great price, extremely friendly and helpful staff. The rooms are comfortable with excellent bedding. Breakfasts are great. Small intimate hotel in the heart of the city. We can walk everywhere.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank 812marshac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha R, Guest Experience Manager at Hampton Majestic Chicago Theatre District, responded to this review, March 10, 2014
812marshac ,

Thank you for taking the time to review your recent experience here with us at The Hampton Majestic. We are happy to hear that we continue to "wow" you each and every time you join us! It is our job to go above and beyond for our guests; and I am happy to hear we do just that for you! Breakfast as you mentioned is a great thing, along with the complimentary wifi and great location. Glad the rooms find you great comfort. We look forward to welcoming you back soon.

Graciously,
Samantha A. Rice
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 24, 2014 via mobile

I recently stayed at Hampton Majestic for 10 nights on business. The staff could not do enough for me. They were always available, friendly and willing to help.
The hotel offers a well equipped Lobby with endless coffee and tea, fruit and other snacks. The breakfast spread was great with lots of choices for breakfast.

The rooms were nice and spacious. They were quiet, clean and I managed to make it feel like home for the duration of my stay.

Excellent value for money.

Stayed February 2014, traveled on business
Helpful?
1 Thank renae c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha R, Guest Experience Manager at Hampton Majestic Chicago Theatre District, responded to this review, March 10, 2014
renae c ,

Thank you so much for taking the time to write a review on your recent experience here at The Hampton Majestic. We are happy to hear that even though you were in town for business; that you felt like you were at home! It is our job to ensure guests comfort and satisfaction. We take great pride in our team as they do go the extra mile for our guests. Breakfast as you mentioned is a great perk, along with the free wifi. I will be sure to mention your review to the entire staff. We look forward to hosting you again for business or pleasure in the near future. Thank you again.

Graciously,
Samantha A. Rice
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farmington Hill, United States
2 reviews
Reviewed February 24, 2014

Excellent service here, everyone was so helpful and friendly - my only complaint was that the mattress was not great. The location was perfect as we were seeing a show. The valet and lobby staff were extremely accommodating.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Rachel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha R, Guest Experience Manager at Hampton Majestic Chicago Theatre District, responded to this review, March 10, 2014
Rachel C ,

Thank you for writing a review on your experience here at The Hampton Majestic. We are happy to hear you enjoyed your time and that the valet and front office was extremely accommodating. It is nice as you mentioned that we are centrally located (heart of Chicago). We hope you get the chance to visit us again in the near future. Enjoy your week ahead!

Sincerely,
Samantha A. Rice
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Freehold, New Jersey
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 20, 2014

I recently stayed at this hotel and it was clean, is in a good location close to many restaurants and stores, and has EXCELLENT customer service. There is always someone waiting to help! Breakfast is good too as are the cookies in the afternoon!

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha R, Guest Experience Manager at Hampton Majestic Chicago Theatre District, responded to this review, March 10, 2014
Lisa C ,

All of us here at The Hampton Majestic want to thank you for taking the time to write a review on your experience you had with us. We greatly appreciate all of your kind words. We are pleased to hear our team went above and beyond your expectations. The complimentary hot breakfast , wifi and cookies at 4pm are wonderful perks; along with the location which puts our guests in the heart of Chicago. We look forward to welcoming you back in the near future.

Sincerely,
Samantha A. Rice
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Majestic Chicago Theatre District

Property: Hampton Majestic Chicago Theatre District
Address: 22 W Monroe St, Chicago, IL 60603-2410
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#8 Family Hotel in Chicago
#19 Romantic Hotel in Chicago
#19 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Majestic Chicago Theatre District 3*
Number of rooms: 135
Official Description (provided by the hotel):
A contemporary hotel located in the heart of the Chicago Theatre District, our 135 well-appointed guest rooms offer travelers the Hampton experience that is known throughout the hospitality industry for giving guest a fantastic experience with Hamptonality. Our boutique style hotel offers a sophisticated blend of historic Chicago & cosmopolitan flair. While the Majestic Building’s original 1906-style architecture still embodies elements of its rich history, the hotel’s amenities are tailored for the 21st-century traveler. All our rooms are nonsmoking & feature complimentary internet access & our signature “Clean & Fresh” bed. Start your day with our complimentary “Hampton on the House” hot breakfast. Offered daily, our delicious, self-serve hot breakfast features a rotating hot item including all of your morning favorites from eggs, bacon or sausage. Each day you can enjoy make-your-own fresh waffles, cereals & pastries, seasonal fruit, juice & freshly brewed coffee.Our helpful staff looks forward to making your experience in Chicago a great one! ... more   less 
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Also Known As:
Hampton Inn Majestic Chicago Hotel Chicago
Hampton Inn Chicago
Chicago Hampton Inn

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