This was the best customer service I've ever received at a hotel. Hands down. It started when we arrived early and the clerk at the front desk offerered to hold our bags and call us as soon as our room was ready. It continued on the second day when my husband and I were out exploring the town and had left the 'do not disturb' tag in the door only to come back to a plastic bin beside our door containing fresh towels and toiletries. But the grand finale occurred on our last evening there when we returned to our room and found a gift bag filled with two sodas and a hand-written note from the guest services manager noting that our supply was low and she wanted to replenish it for us (we had left two empty bottles in the room and the person cleaning our room must have made a note of it). It was like staying at a Ritz Carlton but with Hampton Inn prices. The hotel is also in a really cool historic building located in the Theatre District and within walking distance of all kinds of Chicago attractions. Bravo Hampton Inn!
- Official Description (provided by the hotel):
- A contemporary hotel located in the heart of the Chicago Theatre District, our 135 well-appointed guest rooms offer travelers the Hampton experience that is known throughout the hospitality industry for giving guest a fantastic experience with Hamptonality. Our boutique style hotel offers a sophisticated blend of historic Chicago & cosmopolitan flair. While the Majestic Building’s original 1906-style architecture still embodies elements of its rich history, the hotel’s amenities are tailored for the 21st-century traveler. All our rooms are nonsmoking & feature complimentary internet access & our signature “Clean & Fresh” bed. Start your day with our complimentary “Hampton on the House” hot breakfast. Offered daily, our delicious, self-serve hot breakfast features a rotating hot item including all of your morning favorites from eggs, bacon or sausage. Each day you can enjoy make-your-own fresh waffles, cereals & pastries, seasonal fruit, juice & freshly brewed coffee.Our helpful staff looks forward to making your experience in Chicago a great one! ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Majestic Chicago Hotel Chicago
- Hampton Inn Chicago
- Chicago Hampton Inn