Do you enjoy being pampered, unbridled 5-star luxury, and prefer service being served with a smile? If you answered YES to any of the above, then The James is the place for you.
This past weekend I spent my 23rd birthday in Chicago. After scouring the 'net for hotel deals (for some reason people avoid traveling to areas where it snows in the winter--being from Texas, I relish it), I came across The James at $139/night through Travelzoo.com. Alone this would be a total steal (rooms generally run ~$250/night), and ON TOP of that a $100 food/beverage voucher was included for use at either David Burke's Primehouse, their in-house bar/lounge JBar, or In-Room Dining (more on that later).
A separate spiel must be made for their concierge service/staff. A week or so before arriving I had e-mail correspondence with Daisy (such a pleasure to communicate with), to have "The Anniversary" amenity (a bottle of champagne along with these delicious bite-size brownie morsels topped with raspberries) awaiting my guest and I in our room before arrival. However, when we arrived--the amenity was not in our room. Not a big deal, I called down and they had someone send it up in under 5 minutes. But, the little card to accompany the surprise was not included. Again, no big deal. Thought nothing of it.
Fast forward to the next day, my actual birthday. My guest and I hit the town for the majority of the day, returning early evening. Upon entry, I notice the card from yesterday WITH a plate of cookies (how thoughtful, I say to myself). THEN, I turn the corner to find a plate of birthday cupcakes with my OWN card signed by the entire concierge staff? Yes indeed, the sweetness overrunneth. FINALLY, as my guest and I sit down to enjoy piping hot Giordano's (the best in the city)--there's a knock at the door. It's Mirna the head concierge to apologize for forgetting the card yesterday and for the delayed delivery of the champagne with a tray of breadsticks and ice-cold beer !!! How did they know this would be the perfect addition to our meal?!? I have no idea, I just know I love them for it.
Kiehl's bath products. Luxurious.
Nightly turn-down service. Stayed two nights, two different cookies on my pillow.
Room Service. See below
After spending a few bucks at JBar before hitting the town the night before, we still had the majority of our food/beverage voucher to use the next morning before checkout. We. Went. Crazy. James Omelette for me (tri-tip steak, mushrooms, truffle oil, asiago cheese), Belgian Waffle for my guest. Hashbrowns, ham, juice, milk, & coffee to share. In a word? Delicious. Best room service I've ever eaten. They serve 24-hours a day too, including an enticing "late-night" menu which I'm surprised my guest and I didn't take advantage of--I think we passed out on the 300-thread count sheets before we picked up the phone.
That I had to leave. You'll be seeing me again soon, James. Thanks for everything, you were the perfect start to a new birth year.
- Official Description (provided by the hotel):
- An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago-Magnificent Mile is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering a seamless way to discover our amenities and services. Experience The James as a culinary destination with signature restaurant, Primehouse and the Primehouse Bar - a perfect spot to enjoy weekly happy hour specials or a full meal. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as rotating artwork from local, national and international artists. ... more less
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- Also Known As:
- James Chicago Hotel Chicago
- James Hotel Chicago
- Chicago James Hotel