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“End of Summer Blow Out”

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The James Chicago-Magnificent Mile
Ranked #43 of 190 Hotels in Chicago
Certificate of Excellence
Munster, IN
Level 1 Contributor
3 reviews
“End of Summer Blow Out”
Reviewed September 12, 2009

Our family stayed at the James for a weekend wedding, and it was an ideal place to stay. Even with young children the James accommodated our whole family. It was a blast and i recommend this hotel to anyone. This was the 4th time we stayed at the James and everytime is better than the last.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mish89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesGM, General Manager at The James Chicago-Magnificent Mile, responded to this review, September 17, 2009
Mish89-

Wow! Thank you for the kudos and the loyalty! We look forward to welcoming you back for the 5th, 6th, 7th, 8th.....

Patrick Hatton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,255 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (441)
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New York, NY
Level 4 Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed September 11, 2009

My husband and i stayed one night of the Labor Day weekend at the James in Chicago. We had our first two nights free on Starwood Points at the Sheraton a few blocks away. The James is an intimate place in size and tempermant. The service is great, the rooms spotless, the facilities small but offer all you could need. The toiletries were Kiehl's - very nice. The bed linens were crisp and white, towels larger-than-most and fluffy. The bed was a little soft for me due to the feather mattress topper, but I conked out no problem. The location is great for nightlife, music and dining.

Stayed September 2009, traveled as a couple
Helpful?
Thank eakNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesGM, General Manager at The James Chicago-Magnificent Mile, responded to this review, September 17, 2009
Thank you for the great review! We're so glad you enjoyed your stay and appreciate your business!

We look forward to welcoming you back soon.

Best
Patrick Hatton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level 6 Contributor
104 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 335 helpful votes
Reviewed September 9, 2009

Fantastic location, great rooms, kiehls skin care... even breaking up with a thankless looser didn't ruin the experience....

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JoshuaSims
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesGM, General Manager at The James Chicago-Magnificent Mile, responded to this review, September 17, 2009
Joshua-

Sorry about your break-up, but glad you enjoyed your stay!

Hope to see you back soon with a thankful winner along for the trip!

Best.
Patrick Hatton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas
1 review
Reviewed September 8, 2009

I recently stayed at The James for 3 nights with my husband. From the second we pulled up to Valet we were whisked away to check in where (no joke) 3-4 staff members were attending to us. I thought, this is unreal! The hotel was a hip, clean, efficient and in a great location. The only negative thing I can say is that, Tony, their concierge was very rude. From the minute I sat down with her she was stand offish and arrogant--nothing like the rest of the staff. She reluctantly gave me some restaurant suggestions and looked irritated when I asked for directions to them. The next day, Marco, another concierge was courteous and very helpful. The David Burke restaurant in the hotel was amazing! Go for brunch for sure. I thoroughly enjoyed my stay and would definitely visit again--and stay away from Tony :)

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucysayshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 6 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 8, 2009

The James Hotel exceeded my expectations (which, my wife tells me are exceedingly high to start with LOL). The location is excellent in relation to the Magnificent Mile. The staff at all levels: from the door, desk, concierge, cleaning and management were very congenial, helpful and genuinely appeared dedicated to making hotel guests feel welcomed and comfortable. The lobby and other public hotel areas were chic and very tasteful.....they were “out of the ordinary” but certainly not “outlandish”…..very refreshing in comparison to the bland and ho-hum décor in many chain brand hotels IMO. The room was terrific. We were upgraded to a loft which is almost 600 sq. feet. It has chic furnishings and a cool media centre with a 72 in. projection DVD. They even loan you dozens of DVD’s to view. The cleaning staff comes in twice a day. Bathrobes and slippers are also provided. We would definitely return to this hotel. Extremely good value and 5 star service by staff.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level 3 Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 8, 2009

Great location, an awesome staff, and above-average service all equaled a wonderful stay at this great little boutique hotel.

We stayed here for 3 nights for an anniversary and birthday in a junior suite… a differently shaped room (more long than wide), but the bothroom was roomy and overall it felt like we had plenty of space for our luggage and lounging. The lobby has a cool little bar area that saw some action during the weekends. You really can’t beat the obviously great location.

  • Stayed July 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2011Bruins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hampshire UK
Level 4 Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 7, 2009

i nevers stayed at the hotel,but my daughter and her partner did
As a treat for them we arranged for them to have champange and chocolate waiting for them in their room on arrival.
this did not happen,as somehow my emails got misplaced for what ever reason and [many were given.]
I emailed the general managers assistant JENNIFER HAMPSON.she could not have been more helpful,they recived the champange foc,and were also treated to wine and cheese platter a few days later.
We all know that things do go wrong,its how a company deals with it- is when you find out what sort of company they are.
my daughter and her partner were upset that our surprise fell flat, but jennifer sorted it all out.she really is a credit to the james chicago.
They really enjoyed their stay and im sure they will leave a report soon.

Stayed August 2009, traveled solo
Helpful?
Thank peterboxall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The James Chicago-Magnificent Mile

Property: The James Chicago-Magnificent Mile
Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in Chicago
#15 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#29 Luxury Hotel in Chicago
#33 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The James Chicago-Magnificent Mile 4.5*
Number of rooms: 297
Official Description (provided by the hotel):
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago-Magnificent Mile is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering an intuitive way to discover our amenities and services. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more   less 
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Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel

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